This hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk. Change of towels is available on request.
EMAAR GRAND offers 885 air-conditioned accommodations with slippers and irons/ironing boards. Satellite television is provided.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
EMAAR GRAND features concierge services and dry cleaning/laundry services. Wireless Internet access is complimentary. Parking is available onsite for a surcharge.
EMAAR GRAND has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 25 for children
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Lockers
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Accessibility
No elevator
More
Designated smoking areas (fines apply)
Room amenities
Bathroom
Private bathroom
Slippers
Entertainment
Satellite channels
More
Air conditioning
Free local calls
Iron/ironing board
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before noon
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately SAR 45 for adults and SAR 25 for children
Self parking fee: SAR 100 per day
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002106
We should mention
This property does not have elevators
Couples wishing to share a room must provide proof of marriage
Property is also known as
EMAAR GRAND Hotel
EMAAR GRAND Makkah
EMAAR GRAND Hotel Makkah
EMAAR GRAND Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 21 out of 48 reviews
10 - Excellent
21
Rating 8 - Good. 10 out of 48 reviews
8 - Good
10
Rating 6 - Okay. 1 out of 48 reviews
6 - Okay
1
Rating 4 - Poor. 5 out of 48 reviews
4 - Poor
5
Rating 2 - Terrible. 11 out of 48 reviews
2 - Terrible
11
7.0/10
Cleanliness
7.2/10
Staff & service
7.6/10
Amenities
7.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Good
Sumaia
Nov 27, 2024
Sumaia
Stayed 3 nights in Oct 2024
2/10 Terrible
Tanzeela
Traveled with family
Nov 10, 2024
Disliked: Staff & service, room comfort
Tanzeela
Stayed 5 nights in Nov 2024
10/10 Excellent
Zafeer
Traveled with family and small children, Traveled with family
Staff are always brilliant. They constantly cleaning the cafe in lobby is brilliant lovely karak chai! Easy walk plenty lifts easy accessible. Rooms are spacious clean
Staff too horible not professional
Spend 7 nights and rooms too noisy my children could not get proper sleep even many times complain but staff looks not want to do any help for their guest what eva issue u have.
7 night stay. Approx 1km 10 minute walk if youre young and able to walk. Just remember to leave 40 minutes before prayers and you will have the shotest walk to prauer area inside. Leave late and your walk becomes 2km and you may not get inside. Clean hotel. Dont expect much and you will be pleasantly surprised. You get what you pay for. Dont expect marriott standard on a budget. Ive stayed here before and will do again.
To start off was given a key to a room that already had a family in there. That was really embarrassing for both parties. there was no hot water in the shower the shower glass door inside handle was broken couldn’t close it. No shower gel limited amount of soap given. The rod handle inside the shower was wonky. Overall not a good experience
Ha sido una buena experiencia lo recomiendo 100%, el personal muy amables , tenia el desayuno incluido y la verdad me encanto, volveré inchalah en este hotel si sigue asi