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Elaf Ajyad Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elaf Ajyad Hotel

Exterior
Executive Quadruple Room | In-room safe, free cribs/infant beds, bed sheets, alarm clocks
Interior
Exterior detail
Executive Quadruple Room | Living area | TV

Reviews

6.0 out of 10

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
Makkah Al Mukarramah, Makkah
  • Great Mosque of Makkah
    8 min walk
  • Abraj Al-Bait Towers
    9 min walk
  • Well of Zamzam
    10 min walk

Room options

View all photos for Economy Suite

In-room safe, free cribs/infant beds, bed sheets, alarm clocks

Economy Suite

  • Sleeps 6
  • 4 Twin Beds

View all photos for Junior Suite

In-room safe, free cribs/infant beds, bed sheets, alarm clocks

Junior Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

In-room safe, free cribs/infant beds, bed sheets, alarm clocks

Executive Double Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Luxury Suite

In-room safe, free cribs/infant beds, bed sheets, alarm clocks

Luxury Suite

  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite

Family Suite | In-room safe, free cribs/infant beds, bed sheets, alarm clocks

Family Suite

  • Sleeps 7
  • 5 Twin Beds

View all photos for Standard Triple Room

In-room safe, free cribs/infant beds, bed sheets, alarm clocks

Standard Triple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

In-room safe, free cribs/infant beds, bed sheets, alarm clocks

Standard Double Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | In-room safe, free cribs/infant beds, bed sheets, alarm clocks

Executive Suite

  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Suite

In-room safe, free cribs/infant beds, bed sheets, alarm clocks

Classic Suite

  • Sleeps 5
  • 4 Twin Beds

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Front of property

Al Ebaa Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (238)
The price is $75
per night
$88 total
includes taxes & fees
Dec 8 - Dec 9
Al Ebaa Hotel

About this property

Elaf Ajyad Hotel

Hotel in Ajyad
Along with 3 restaurants, this smoke-free hotel has a 24-hour business center and 24-hour room service. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a meeting room, concierge services, and dry cleaning. Housekeeping is available on request.
Elaf Ajyad Hotel offers 355 air-conditioned accommodations with safes and hair dryers. Refrigerators and coffee/tea makers are provided. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Dining is available at one of the hotel's 3 restaurants. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. A complimentary area shuttle within 1 km is available for guests. This Art Deco hotel also offers tour/ticket assistance, concierge services, and laundry facilities.

Elaf Ajyad Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Elaf Ajyad Hotel has 3 restaurants on site.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle up to 1 km

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SAR 35 per person
  • 3 restaurants

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • Elevator

More

  • 3 buildings
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 35 per person
  • Rollaway bed fee: SAR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Ajyad
Ajyad Hotel
Elaf Ajyad
Elaf Ajyad Hotel
Elaf Ajyad Hotel Mecca
Elaf Ajyad Mecca
Elaf Hotel
Hotel Ajyad
Hotel Elaf
Hotel Elaf Ajyad
Elaf Ajyad Hotel Makkah/Mecca
Elaf Ajyad Hotel Hotel
Elaf Ajyad Hotel Makkah
Elaf Ajyad Hotel Hotel Makkah

Elaf Ajyad Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 32 out of 246 reviews" "
Rating 8 - Good. 60 out of 246 reviews" "
Rating 6 - Okay. 69 out of 246 reviews" "
Rating 4 - Poor. 39 out of 246 reviews" "
Rating 2 - Terrible. 46 out of 246 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rashid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience due to bad Services
No service was available, No view. Rooms are very old fashioned,, it needs lots of renovation. Breakfast buffet set up was there but breakfast not available. Pay 35SAR cash and get egg and bread with coffee. Resturant was look like nobody ever sit here. The gotel is situated on hill, they golf cart to take people down and up. But cart never moved, when i asked bellboy to drop me downhill, he said not allowed. I asked why do you have this? Sometimes Bellboy drives that cart to move the people but not often or as you required. Same as uphill. So walk is tough to do. If you miss housekeeping then you have to wait next day and even you wont get water bottle
Stayed 3 nights in May 2024

6/10 Okay

Tahir

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jan 2024

6/10 Okay

Nazar

Disliked: Property conditions & facilities
Not like
Stayed 4 nights in Nov 2023

4/10 Poor

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
The carpet is not clean The bathroom is not clean also
Stayed 7 nights in Oct 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good trustworthy Hotel
Stayed 4 nights in Oct 2023

10/10 Excellent

salah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mashaa Allah Very helpful stuff
Stayed 2 nights in Sep 2023

2/10 Terrible

Khalil

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So dirty so old carpet so stinky So noisy next to city power generator
Stayed 3 nights in Apr 2023

2/10 Terrible

Yehia

Stayed 2 nights in Apr 2023

6/10 Okay

Hammad

Stayed 2 nights in Mar 2023

4/10 Poor

Ahmed

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Everything in the room was very old, with not even a single window. Bathroom tub was in a very bad condition with spots and scratches all over, dirty coffee cups, horrible pillows and not very clean. Thankfully we only had to stay one night.

2/10 Terrible

NASER SAEED

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ever experience
I stayed in tower B room 626. Cockroaches and many other little flies were there. Bed conditions were horrible. I took pictures of pillow that contains blood spot even the white covering on pillow couldn’t hide it. I booked for 10 nights but slept only for 3 nights in this hotel. No room service at all.
Stayed 10 nights in Feb 2020

8/10 Good

Mohammed Isa

Traveled with family
Liked: Staff & service, room comfort
Dated but comfortable place. Not good for disabled
Service was good but place was very dated. Toilets were dingey. Not good for disabled as steep hill. However bus service provided. Breakfast was top class.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

khalid, Dammam ,saudi arabia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Advice every body want to go to mecca , book in this nice hotel
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet in the rooms needS to be cleaned The carpet look dirty and very old
Stayed 4 nights in Jan 2020

2/10 Terrible

Abdulkarim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cannot be trusted
I booked this hotel and paid via hotel.com as i always do as am a gold customer with hotel .com On arriving at the hotel myself and brother discovered we booked too many rooms. I called hotel.com to reduce my stay on one of the rooms from 5 night to 4 night and the said no problem but the need the hotel to approve the change. I spoke with the hotel Manager (Mr Jameel) he agreed that I can check out after 1 day and that 4 nights can be refunded to me. He confirmed this to hotel.com on the phone and they asked me to check out. On checking out the room was immediately sold to another customer however I returned to the UK and Hotel.com has refused to refund me as they said the hotel manager has refused to approve a refund despite promising to refund. I believe this is a scam as the room was sold to another guest and they also refused to refund me. This hotel should be avoided as they cant be trusted. They took my money and sold my room and didn't give me a refiund.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Over all the hotel is good , compared with price paid. Helpful staff. But the hotel is high place . There is shuttle bus to help for that but Incase it is not there will be not easy specialy for elder people. The elevator are very busy and smelly . The room was very good but need deep clean. Over all is good
Stayed 1 night in Jan 2020

10/10 Excellent

MD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Umrah trip
The breakfast buffet was good. People are friendly.
Stayed 1 night in Jan 2020

10/10 Excellent

Sarfraz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2019

2/10 Terrible

Kamal

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Its very bad . I booked for 4 Personen Two twin bed but I get only Two Single bed for 2 Personen. Its live for 4 Personen difficult. Its is no Service . My room Numbers was 739. please Check it . Best regards Bhuyia
Stayed 3 nights in Dec 2019

6/10 Okay

yasser

Stayed 1 night in Dec 2019

2/10 Terrible

Mohammad Taha

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Beware! HOTEL is at a steep point even though they have continuous shuttles transportimg people. Food was very nice. NO Internet at all.the hotel does not listen or care to complaints. They simply states all 3 days internet does not work
Stayed 2 nights in Nov 2019

8/10 Good

Sagab Sani

Liked: Staff & service, property conditions & facilities, room comfort
Elaf Ajyad 2019
Elaf Ajyad is a homely hotel. My spouse and I enjoyed our stay there. The staff are very helpful and polite. The breakfast buffet which came along with the bed is rich and good effort is made to introduce variety. The proximity of the hotel to the Haram is good and good effort is made to alleviate the discomfort of the elevated location of the hotel with the shuttle bus which brings guests downhill and up hill on return. Areas to improve on: 1. The hotel is quite old and some aspects need attention. These are the furniture, the drainage system, especially floor drains in bathrooms which requre good maintainance and cleaning. However, I opine that the antic nature of the hotel should be maintained. 3. The shuttle bus service should be improved such that there is always a bus downhill. A time program can be introduced.
Stayed 10 nights in Nov 2019

8/10 Good

BOKHARI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019