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Elaf Bakkah Hotel

3.0 star property

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Photo gallery for Elaf Bakkah Hotel

Exterior
Quadruple Room | Minibar, in-room safe, desk, free WiFi
Elevator
Reception
Junior Suite | Minibar, in-room safe, desk, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Laundry
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Mahbas Al Jin. Al Aziziah, Makkah, 21955
  • Faqih Mosque
    ‪4 min drive‬
  • Great Mosque of Makkah
    ‪6 min drive‬
  • Well of Zamzam
    ‪6 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free WiFi

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, free WiFi

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

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  • Parking included
  • Free WiFi
  • Restaurant
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4.4 out of 5, Excellent, (479)
The price is $87
per night
$105 total
includes taxes & fees
Mar 17 - Mar 18
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About this property

Elaf Bakkah Hotel

3-star hotel in Ar Rawdah
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and 2 coffee shops/cafes. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Elaf Bakkah Hotel offers 810 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with satellite channels. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1291 square feet (120 square meters) include conference space. This Art Deco hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Elaf Bakkah Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Al Safa Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Al Marwa Restaurant - This restaurant serves lunch and dinner.
Al Rawda Cafe - This coffee shop serves light fare only.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 50 for adults and SAR 25 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Al Marwa Restaurant
  • Al Rawda Cafe
  • Al Safa Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,291 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 50 for adults and SAR 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10006936

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Bakkah
Bakkah Hotel
Elaf Bakkah
Elaf Bakkah Hotel
Elaf Bakkah Hotel Mecca
Elaf Bakkah Mecca
Elaf Bakkah Hotel Makkah/Mecca
Elaf Bakkah Hotel Hotel
Elaf Bakkah Hotel Makkah
Elaf Bakkah Hotel Hotel Makkah

Elaf Bakkah Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 148 out of 432 reviews
Rating 8 - Good. 164 out of 432 reviews
Rating 6 - Okay. 79 out of 432 reviews
Rating 4 - Poor. 20 out of 432 reviews
Rating 2 - Terrible. 21 out of 432 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Layli

Liked: Property conditions & facilities
It’s good value for money, convenient
Stayed 5 nights in Nov 2024

8/10 Good

Rashidur

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Khalid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to masjid Nabvi
Stayed 2 nights in Nov 2024

8/10 Good

Khaled

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Abdulghani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compared to others four star hotels around it’s one of the best
Stayed 1 night in Nov 2024

10/10 Excellent

Abdul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying in this hotel very convenient and easy to go to Haram. The bus are available 24 seven staff was really great. Specially Abdullal Ba Rahim provides great customer service. Definitely recommend this hotel from Hotel to Haram in Bus only take 2 to 3 minutes and it drop at the door step of Safa Marwah
Stayed 4 nights in Nov 2024

8/10 Good

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

2/10 Terrible

Wassef, London

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Some employee opened the door at us in the middle of the night without calling in advance and without even knocking on the door. Then later that night the receptionist who failed to check me in in a clean room, came knocking at my door with a security guy saying I didn't go back to him after checking in.
Stayed 1 night in Oct 2024

10/10 Excellent

Mohamad

Stayed 4 nights in Sep 2024

8/10 Good

Mohamed

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

baraa

Stayed 2 nights in Sep 2024

8/10 Good

Mohammed

Traveled with family
Nice and clean in good surroundings
Stayed 1 night in Oct 2024

2/10 Terrible

Anam

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely disrespectful especially Boudor Tayeb who works at their front reception. The night manager, Ibrahim, was not helpful at all. Kept telling us to just go to our room and he will help but when we got to the room we were waiting another 2 hours with no response from any staff. Our room disgusting with sheets with blood stains and some brown stains. Floor was not vacuumed had crumbs and other garbage on floor. Staff hair on the bed and the supervisor of housekeeping, Suliman, told me that his housekeeping staff do not wear hair nets as he did not want to take responsibility for anything. Also internet did not work in the rooms. And finally we booked this room for the ease of access to Al Haram although due to the incapabilities of their staff we were moved into 4 different rooms which took over 6 hours as none of the rooms were setup before they gave it to us, the housekeeping had to ask us to leave the rooms to set it up. Why did they not set it up before moving us into that room? Very unprofessional and weird operations for a hotel. And due to this delay in giving our room we missed prayers because we had to wait for them to setup beds.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service
Very Good
Stayed 2 nights in Sep 2024

10/10 Excellent

Amin

Stayed 1 night in Sep 2024

6/10 Okay

Mohammad

Traveled with partner
Like the area. Lots of shops around and easy access to bus that takes you to haram. The front staff was hesitant to change room as the room was very smelly when we checked in. Upon insisting he finally changed. The front staff needs a lot of training as I needed some tissues and some cream but no one answered. After som many unanswered calls I went to the reception and the lady sitting there was on her snap chat and didn’t bother answering the called.when confronted she never apologized and said she will send someone but never did. The other staff was great but the front staff don’t seem to be too interested in their job. The bellmen and cleaning staff were all great and hardworking. Nice hotel but the front staff needs to be client focused not self focused
Stayed 2 nights in Sep 2024

10/10 Excellent

Amin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Habeeb, CHARLOTTE

Stayed 4 nights in Aug 2024

10/10 Excellent

Shakir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent transport facilities to the haram. Staff were friendly and helpful. Area was convenient and safe
Stayed 5 nights in Aug 2024

10/10 Excellent

ziaul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sohel Mia helped me a lot during my stay at the hotel. Sohel made sure the electrical adapter i needed, he got me right away to my room. Sohel is wonderful person and i wish him all the success
Stayed 1 night in Aug 2024

10/10 Excellent

Mohiey

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Habeeb, CHARLOTTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 5 nights in Jul 2024

4/10 Poor

Tasnim

Traveled with family
Disliked: Cleanliness, amenities
Let’s start with the positives, the hotel has a bus shuttle outside which is very quick and convenient. The housekeeping staff is very nice and attentive. And that’s pretty much it. We had a bad stay at this place. Beginning with the rude and arrogant reception. Told us we can’t have our laundry back today have to wait until tomorrow, just to call housekeeping and them bringing it up to our room with no problem. The building is super old, we had a burst pipe waking us up in the middle of the night. Instead of trying to help us settle in a new room ASAP, we had to let 4 men see the burst pipe first, in a time frame of over one hour. We then got shown 2 dirty rooms, before finally getting one on that was just clean enough. The new room had no warm water, not sure if that’s because we ended up in the 11th floor. Overall not a great experience.
Stayed 6 nights in Jul 2024

8/10 Good

Ahmed

Stayed 3 nights in Jul 2024

8/10 Good

MUHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was great but free shuttle service to Haram the Mecca mosque is not always available as per there time. U have to take the cab.
Stayed 3 nights in May 2024