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Elaf Kinda Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elaf Kinda Hotel

Lobby
Lobby
Exterior
Minibar, in-room safe, soundproofing, iron/ironing board
Balcony

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Room service
  • Laundry

Explore the area

Map
Al Mesyaal St., Makkah, 24231
  • Abraj Al-Bait Towers
    1 min walk
  • Great Mosque of Makkah
    2 min walk
  • King Fahad Gate
    4 min walk

Room options

View all photos for Quadruple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Transient Double Room

Transient Double Room | Minibar, in-room safe, soundproofing, iron/ironing board

Transient Double Room

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room People With Special Needs

Minibar, in-room safe, soundproofing, iron/ironing board

Single Room People With Special Needs

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Suite Haram View

Executive Suite Haram View | Minibar, in-room safe, soundproofing, iron/ironing board

Executive Suite Haram View

  • 560 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room

Minibar, in-room safe, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Suite Two Rooms

Family Suite Two Rooms | Minibar, in-room safe, soundproofing, iron/ironing board

Family Suite Two Rooms

  • 538 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite Haram View

Junior Suite Haram View | Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite Haram View

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Quadruple Room Haram View

Minibar, in-room safe, soundproofing, iron/ironing board

Quadruple Room Haram View

  • 398 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Transient Twin Room

Minibar, in-room safe, soundproofing, iron/ironing board

Transient Twin Room

  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds

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Exterior

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includes taxes & fees
Jan 11 - Jan 12
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About this property

Elaf Kinda Hotel

4-star hotel in Al Hajlah
3 restaurants, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Elaf Kinda Hotel offers 240 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. This Art Deco hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Elaf Kinda Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Al Diyafa - This restaurant serves lunch and dinner.
Al Dewaniah - This restaurant serves breakfast, lunch, and dinner.
Al Majlis - Onsite café.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SAR 75 for adults and SAR 35 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Dewaniah
  • Al Diyafa
  • Al Majlis

Things to do

  • Stereo

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 75 for adults and SAR 35 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007171

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Elaf Kinda
Elaf Kinda Hotel
Elaf Kinda Hotel Mecca
Elaf Kinda Mecca
Hotel Elaf
Hotel Elaf Kinda
Hotel Kinda
Kinda Hotel
Elaf Kindah-Makkah Hotel Mecca
Elaf Kinda Hotel Makkah/Mecca
Elaf Kinda Hotel Hotel
Elaf Kinda Hotel Makkah
Elaf Kinda Hotel Hotel Makkah

Elaf Kinda Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 140 out of 359 reviews" "
Rating 8 - Good. 95 out of 359 reviews" "
Rating 6 - Okay. 55 out of 359 reviews" "
Rating 4 - Poor. 27 out of 359 reviews" "
Rating 2 - Terrible. 42 out of 359 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Abdul

Traveled with family
Disliked: Property conditions & facilities
So many issuess with the property chair locked and some other items also not in good condition
Stayed 2 nights in Sep 2024

10/10 Excellent

Rezvan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good hotel. We stayed two nights. The location was excellent, near Kabba.
Stayed 2 nights in Sep 2024

8/10 Good

Monirul Islam

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Jul 2024

10/10 Excellent

azizur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Rodaina

Stayed 1 night in May 2024

10/10 Excellent

Abu saleh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

4/10 Poor

Abu saleh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Ishaq

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Well, what can I say regarding Elaf Kinda? Firstly, as soon as we entered the hotel room, the carpet and bathroom looked as if they haven’t been cleaned since the last stay, the bathroom stank and was wet on the ground. The carpets looked as if they weren’t hoovered at all. I have pictures of all this as proof, they do not clean appropriately. I have requested the rooms be cleaned not once, but on three occasions and they never came. The mattress in one of the rooms were broken, I mean is this supposed to be a Five star hotel? The mattress are shocking and the actual rooms itself are really bad. The rooms were never cleaned and the rubbish was taken out by ourselves, leaving them in the lobby otherwise the rooms would never be cleaned at all. This is only a five star hotel due to its proximity to the Haram and the grand mosque. Other than that, this hotel is a complete shambles and if anything is a 1 start hotel at best. I have stayed in Clock Towers, and other local hotels which are actual five stars and are miles better than Elaf Kinda Hotel. The only reason why I booked here, was all the other hotels were fully booked. Please do consider this review when booking this hotel and only book if you do not care for cleanliness and service.
Stayed 4 nights in Mar 2024

4/10 Poor

MST HASINA

Stayed 3 nights in Mar 2024

4/10 Poor

Uzair

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay online or Cash
I strongly recommend anyone booking online to pay online or pay using cash at the hotel. We used our card to pay at the front desk during check-in time. Next day they told us that they processed our credit card once again by mistake and we need to call our bank to get the refund. We asked them to do a refund and it will be resolved by they insisted on us calling our bank. We were in a rush to catch our train so couldn't stay longer to discuss this. Once we arrived home we start calling the hotel about our refund but this time they said we were never stayed at their hotel. According to them there was a booking for us which was cancelled few days before our arrival. Now there's no option left for us other than opening a dispute with our bank to get refund of additional charges. This whole process took number of hours of calling the bank and the hotel. On top of that the numerous calls we made to hotel's landline from Canada cost us over $70 in phone charges.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shabbir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to haram- walking distances. staff very helpful.
Stayed 4 nights in Feb 2024

4/10 Poor

Reem

Traveled with family
Disliked: Property conditions & facilities
I arrived at the property to find my reservation canceled without my consent or even any email or confirmation of the cancelation. After traveling for 32 hours I was told I have no bed and was made to make a new reservation for the next day. Very horrible start to my vacation and experience.
Stayed 5 nights in Jan 2024

10/10 Excellent

SIHAM NUR

Liked: Staff & service, property conditions & facilities
Staff where lovely
Stayed 5 nights in Dec 2023

10/10 Excellent

Raheel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

WALEED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near

6/10 Okay

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only wish they understand that there is a growing number of non Arab Muslims who are passionate about multiple umra visits and also stubborn on NOT learning spoken Arabic. Sadly Elaf Kinda, like most Saudi hotels, fails miserably on that front. For time immemorial, they expect us to learn the language - when God himself has not made it compulsory or even remotely desirable. Show me one Sahih Hadith recommending Muslims to learn spoken Arabic. Elaf Kinda spokesperson,, Wed, talks about the Saudi law requiring employing young Saudis and grooming them. Wed reasons that such a young Saudi may have tried to communicate with me when I asked earlier about the taxi drop to the hotel. Does anyone even know that the taxi doesn't arrive at the reception? Does Elaf Kinda set this expectation with its guests? It's this kind of callous attitude that needs to change. Or they should adopt the British Pre Indian interdependence policy of "Indians and Dogs not allowed" I did try to explain to Wed that market forces find their way. Like it is happening at 10 Downing St, where UK has both an Indian and a dog at its most prestigious address. So, it's high time Saudis take non Arabs seriously. Truly serious. And such a commitment clearly, unabashedly, emphatically and openly. Let's see them do it
Stayed 3 nights in Dec 2023

8/10 Good

Shafiqur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Abid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our 4 night stay at this location. One of the primary reason I booked this hotel is due to its proximity to Masjid Al Haram and I must say that I am very pleased with that. The housekeeping staff was very courteous. They immediately assisted with our requests especially unlimited water refills. The lift sometime gets crowded but that is expected given the volume of people arrives in this city. The only drawback I have noticed is the parking availability. We could not get any of our cab to come to near the hotel but we have to walk to the street.
Stayed 4 nights in Dec 2023

6/10 Okay

raziuddin

Stayed 3 nights in Dec 2023

10/10 Excellent

Yasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice choice
a very nice helpful reception/room service ....team located at 150m from al Haram
Stayed 1 night in Nov 2023

10/10 Excellent

Saarra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haram view bedroom
Amazing stay at Elaf Kinda hotel. Staff allowed an early check in at 9am which was really helpful to say we had an extremely long flight. The hotel is located on the Al Haram grounds and is easy to get to. Staff were great and attended to needs. Cleaner was extremely polite and always worked above and beyond however, sometimes when I had called for room service this had not been attended to. Never the less, room was spotless every-time it has been cleaned. Overall, I would be returning to this hotel for future stays. Great family friendly hotel.
Stayed 6 nights in Nov 2023

10/10 Excellent

SUBUL, des plaines

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second trip for Umrah this year and my husband and I enjoyed our trip in April so much that we brought our daughter back to join us in our religious trip! It was amazing!!!!!
Stayed 2 nights in Oct 2023

8/10 Good

Kashif

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location and access to masjid haram. The carpet of the room was very dirty. Amenities were fine. The room was not sound proof. Even the air conditioner fan was giving an horrible sound. Iron table was broken.
Stayed 2 nights in Oct 2023

10/10 Excellent

Khateja

Stayed 3 nights in Sep 2023

10/10 Excellent

Abdisalan