Four Points by Sheraton Makkah Al Naseem

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Makkah Al Naseem

Pillowtop beds, in-room safe, desk, iron/ironing board
Exterior
Lobby
Premium Suite, 2 Bedrooms, Smoking | Living room | 43-inch LED TV with satellite channels, TV, pay movies
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
Third Ring Road, behind Al Rajhi Mosque, Makkah, Makkah, 21955
  • Al-Rajhi Mosque
    6 min walk
  • King Abdullah Medical City
    7 min drive
  • Makkah Mall
    7 min drive

Room options

Junior Suite, 1 Bedroom, Smoking

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite, 2 Bedrooms, Smoking

  • 656 sq ft
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Twin Beds, Smoking

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 King Bed, Smoking

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 3 Twin Beds, Smoking

  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Four Points by Sheraton Makkah Al Naseem

4-star hotel in Al Naseem
2 restaurants, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Four Points by Sheraton Makkah Al Naseem offers 1136 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 43-inch LED televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a 24-hour business center. This business-friendly hotel also offers a fitness center, a garden, and coffee/tea in a common area. Complimentary self parking is available on site.

Four Points by Sheraton Makkah Al Naseem is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Al Sharq Restaurant - This restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner.
Asia Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Sharq Restaurant
  • Asia Restaurant

Things to do

  • Gym

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 50 per person
  • Rollaway bed fee: SAR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Four Points Sheraton Makkah Al Naseem Hotel Mecca
Four Points Sheraton Makkah Al Naseem Hotel
Four Points Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah Al Naseem
Four Points By Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah A
Four Points by Sheraton Makkah Al Naseem Hotel
Four Points by Sheraton Makkah Al Naseem Makkah
Four Points by Sheraton Makkah Al Naseem Hotel Makkah

Four Points by Sheraton Makkah Al Naseem Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 190 out of 320 reviews" "
Rating 8 - Good. 85 out of 320 reviews" "
Rating 6 - Okay. 17 out of 320 reviews" "
Rating 4 - Poor. 13 out of 320 reviews" "
Rating 2 - Terrible. 15 out of 320 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Osama

Liked: Cleanliness, staff & service, property conditions & facilities
It
Stayed 1 night in Jul 2024

4/10 Poor

Hani

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Al Muftau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Umrah
Amazing! Clean, friendly, and quiet.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mir Wasif

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet and clean property. Enjoyed by stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Rokh Afza

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jun 2024

8/10 Good

Walid

Stayed 1 night in Jun 2024

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Abdulrahman

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Irshad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 4 nights in Mar 2024

10/10 Excellent

nasra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place; the staff, the entire hotel environment, and the surroundings outside were all fantastic!

8/10 Good

Anowar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel ..clean and quiet..shopping area near by..and masjid ayesha alrajehy next door .. The only thing I didn’t like it’s the (bus service..you have to use 2 buses to get to the haram….(10 minutes or less ) It’s maybe because Ramadan ..but everything else was good .
Stayed 4 nights in Mar 2024

10/10 Excellent

Hussein

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as always naseem four points has always been a great stay never dissappoints ! would highly recommend for families and also couples and singles great prices and great location with supermarket nearby coffee shops and masjid Rajihi behind the hotel
Stayed 5 nights in Feb 2024

8/10 Good

Khwaja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 6 nights in Feb 2024

10/10 Excellent

mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Nabila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was indeed a very comfortable stay. Breakfast was superb. Very cooperative staff.
Stayed 6 nights in Feb 2024

8/10 Good

Hadia

Liked: Staff & service
The bathroom they showed in pictures at booking time was wide , but the actual bathroom in the room was very small and was inconvenient.
Stayed 17 nights in Jan 2024

10/10 Excellent

NAZIH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEAN, COMFORTABLE AND EXCELLENT CUSTOMER SERVICE
Stayed 6 nights in Feb 2024

10/10 Excellent

Dilmurad

Stayed 13 nights in Jan 2024

10/10 Excellent

Murat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024

10/10 Excellent

assia

Stayed 7 nights in Jan 2024

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing breakfast and friendly staff.
Stayed 4 nights in Jan 2024

4/10 Poor

Amr

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bad
Stayed 1 night in Jan 2024

8/10 Good

AKM Anwarul, Canfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a shuttle service every 30 minutes 24/7 from the hotel to Kaaba and back. Just remember your drop off point. If this is your first time, you may easily get lost. This should be the best selling point for the hotel. There is plenty of parking spaces. The front staff is pretty good. The person (forgot his name!) who checked us in was very professional. He has couple of degrees from the US (UCF, U WA) and is a very nice person. I would highly recommend this hotel to anyone and would not stay anywhere else.
Stayed 5 nights in Dec 2023