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Four Points by Sheraton Makkah Al Naseem

4.0 star property

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Photo gallery for Four Points by Sheraton Makkah Al Naseem

Lobby
Combined shower/tub, free toiletries, hair dryer, slippers
Premium Suite, 2 Bedrooms, Smoking | Living room | 43-inch LED TV with satellite channels, TV, pay movies
Premium Suite, 2 Bedrooms, Smoking | Pillowtop beds, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Third Ring Road, behind Al Rajhi Mosque, Makkah, Makkah, 21955
  • Al-Rajhi Mosque
    ‪6 min walk‬
  • Makkah Mall
    ‪7 min drive‬
  • Kaaba
    ‪14 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Smoking

Junior Suite, 1 Bedroom, Smoking | Pillowtop beds, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom, Smoking

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Smoking

Premium Suite, 2 Bedrooms, Smoking | Pillowtop beds, in-room safe, desk, iron/ironing board

Premium Suite, 2 Bedrooms, Smoking

  • 656 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Twin Beds, Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Smoking

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Classic Room, 1 King Bed, Smoking

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds, Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds, Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Classic Room, 3 Twin Beds, Smoking

  • Sleeps 3
  • 3 Twin Beds

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About this property

Four Points by Sheraton Makkah Al Naseem

4-star hotel in Al Naseem
2 restaurants, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Four Points by Sheraton Makkah Al Naseem offers 1136 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 43-inch LED televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a 24-hour business center. This business-friendly hotel also offers a fitness center, a garden, and coffee/tea in a common area. Complimentary self parking is available on site.

Four Points by Sheraton Makkah Al Naseem is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Al Sharq Restaurant - This restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner.
Asia Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Sharq Restaurant
  • Asia Restaurant

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 50 per person
  • Rollaway bed fee: SAR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000643

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Four Points Sheraton Makkah Al Naseem Hotel Mecca
Four Points Sheraton Makkah Al Naseem Hotel
Four Points Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah Al Naseem
Four Points By Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah A
Four Points by Sheraton Makkah Al Naseem Hotel
Four Points by Sheraton Makkah Al Naseem Makkah
Four Points by Sheraton Makkah Al Naseem Hotel Makkah

Four Points by Sheraton Makkah Al Naseem Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 346 reviews
Rating 8 - Good. 86 out of 346 reviews
Rating 6 - Okay. 17 out of 346 reviews
Rating 4 - Poor. 14 out of 346 reviews
Rating 2 - Terrible. 17 out of 346 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Abdelhamid

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Feels like ghost hotel
Stayed 7 nights in Jan 2025

10/10 Excellent

Radia

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service top notch place is amazing I walked every night for few hours around the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Rahat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Hussain

Stayed 2 nights in Jan 2025

10/10 Excellent

Salam, Waterdown

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet
Stayed 4 nights in Dec 2024

10/10 Excellent

Farah

Stayed 2 nights in Dec 2024

4/10 Poor

S M Niazur, Bedong

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Just cheap otherwise poor services and facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Nedal

Stayed 2 nights in Nov 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Nov 2024

2/10 Terrible

Rahid

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
we got a junior suite, and there was no Internet or light in our room.. very upsetting😡
Stayed 2 nights in Nov 2024

10/10 Excellent

Abdihakim

Liked: Cleanliness, staff & service, property conditions & facilities
5 🌟
Stayed 5 nights in Nov 2024

10/10 Excellent

Ali

Liked: Staff & service, amenities, property conditions & facilities
بصراحة فندق رئع في منطقة رئعة خدمات راقية وخاصتآ عندهم باصات على مدار الساعة ذهاب وإياب الى الكعبة المشرفة
Stayed 2 nights in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
A very excellent hotel in a great area, good service and reasonable prices.
Stayed 1 night in Oct 2024

2/10 Terrible

Zeeshan

Liked: Cleanliness
Disliked: Staff & service
There was no room services, I did stay two nights but nobody came to clean the room even once I have called the reception as well but it’s waste of time
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammet ömer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Malek

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Osama

Liked: Cleanliness, staff & service, property conditions & facilities
It
Stayed 1 night in Jul 2024

4/10 Poor

Hani

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Al Muftau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Umrah

Amazing! Clean, friendly, and quiet.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mir Wasif

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet and clean property. Enjoyed by stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Rokh Afza

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jun 2024

8/10 Good

Walid

Stayed 1 night in Jun 2024

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Abdulrahman

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024