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Hilton Hotel & Convention Jabal Omar Makkah

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Hotel & Convention Jabal Omar Makkah

Exterior
Lobby
Exterior
Meeting facility
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jabal Omar, Makkah, 21955
  • As-Haabee Exhibition
    5 min walk
  • Alkhalil Courtyard
    10 min walk
  • Souk Al-Khalil
    10 min walk

Room options

View all photos for Room, 3 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 3 Twin Beds, Non Smoking

  • 42 sq ft
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

  • 35 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 3 Twin Beds, Non Smoking, View

Deluxe Room, 3 Twin Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 3 Twin Beds, Non Smoking, View

  • 37 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking, View

  • 35 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds, Non Smoking, View

  • 35 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking, View

Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, Multiple Beds, Non Smoking, View

  • 63 sq ft
  • Sleeps 5
  • 4 Twin Beds

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking

  • 35 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

49-inch flat-screen TV with premium channels, TV, DVD player

Executive Suite, 1 King Bed, Non Smoking

  • 80 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds, Non Smoking

Executive Suite, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds, Non Smoking

  • 80 sq ft
  • Desert view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, View

Executive Suite, 1 King Bed, Non Smoking, View | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed, Non Smoking, View

  • 80 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds, Non Smoking, View

Executive Suite, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds, Non Smoking, View

  • 80 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View) | Minibar, in-room safe, desk, blackout drapes

Royal Suite, 1 King Bed, Non Smoking (Haram View)

  • 230 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View)

Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View) | Minibar, in-room safe, desk, blackout drapes

Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View)

  • 180 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

  • 35 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Family Room, 2 Bedrooms, Connecting Rooms | Minibar, in-room safe, desk, blackout drapes

Family Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 5
  • 4 Twin Beds

Similar properties

Exterior

Doubletree by Hilton Jabal Omar Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (711)
The price is $158
per night
$191 total
includes taxes & fees
Jan 11 - Jan 12
Doubletree by Hilton Jabal Omar Makkah

About this property

Hilton Hotel & Convention Jabal Omar Makkah

5-star Makkah hotel, connected to the convention center in Jabal Omar
Along with 3 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hilton Hotel & Convention Jabal Omar Makkah offers 764 air-conditioned accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 17760 square feet (1650 square meters) include a conference center. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton Hotel & Convention Jabal Omar Makkah is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Al Mustafa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Azure - Onsite fine-dining restaurant. Open daily.
Sahtein - This restaurant specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Hindi, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (SAR 230 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: SAR 80 to 250 for adults and SAR 40 to 125 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Mustafa
  • Azure
  • Sahtein

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center (17,760 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 230 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001038

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention Hotel
Hilton Hotel convention Jabal Omar Makkah.
Hilton Hotel & Convention Jabal Omar Makkah Hotel
Hilton Hotel & Convention Jabal Omar Makkah Makkah
Hilton Hotel & Convention Jabal Omar Makkah Hotel Makkah

Hilton Hotel & Convention Jabal Omar Makkah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 489 out of 765 reviews" "
Rating 8 - Good. 168 out of 765 reviews" "
Rating 6 - Okay. 48 out of 765 reviews" "
Rating 4 - Poor. 31 out of 765 reviews" "
Rating 2 - Terrible. 29 out of 765 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

TAREK

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , value for money , 5minutes to Alharam,also just outside the back door a taxi park ,also available wheelchair to take you to Alharam
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohamad, Sudbury

Stayed 2 nights in Aug 2024

10/10 Excellent

Shajid

Stayed 1 night in Sep 2024

10/10 Excellent

Zakariya, Sugar Land

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast Buffet is excellent providing variety of food items. Dinner buffet is very good.. staff were courteous.
Stayed 3 nights in Sep 2024

10/10 Excellent

Abdul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located very close to Haram. Even the mosque inside hotel is part of Haram. It is possible to walk to the haram for all prayers. Hotel is located at a height so could be difficult to walk for elderly people, however, there is a ride available. Staff is polite and courteous. Breakfast menu has a good spread and very quality food. I would like to mention Waseem Akram, who always serves you with a smile. There was an issue at the time of check-in so we had to wait in the lounge for two & half hours in the lobby. Suggest that before giving access to the room, maintenance staff should check all lights and washrooms. Two of our room lights and shower knob were not working. Also the shaving kit needs improvement. I got a cut daily due to the sub standard razor. Lastly, some cash should be available at the reception to honor change requests. Above are suggestions only. When you are in Makkah..NO COMPLAINTS...
Stayed 4 nights in Sep 2024

10/10 Excellent

KHURRAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very clean and is also close to the haram
Stayed 2 nights in Sep 2024

10/10 Excellent

Amir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Waseem

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I am happy with my stay at Hilton conventions as there was lots of construction work going on at the moment due to that lots of Haram area barricaded otherwise it is a very good. N.B any adult parent using wheelchair will be little bit difficult so check before you book
Stayed 4 nights in Sep 2024

8/10 Good

Hafidha

Stayed 1 night in Aug 2024

10/10 Excellent

Syed

Stayed 1 night in Aug 2024

8/10 Good

Atiq

Liked: Cleanliness, staff & service, property conditions & facilities
Less staff on front desk.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Ammar, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Aug 2024

8/10 Good

Mohamed, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Saud

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Its location is horrible, and I am not talking about the distance to Haram but about how you reach it! It's on a plateau. Most of your energy goes when you want to get to the hotel. I recommend not staying in if you are 50 and older.
Stayed 2 nights in Aug 2024

8/10 Good

Assia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I like the decorations around the building very stunning. Access to my room was quite confusing. Need clear directions. Multiple lifts to avoid over crowding. Breakfast area was spacious clean.
Stayed 6 nights in Aug 2024

10/10 Excellent

Fadi

Stayed 1 night in Aug 2024

6/10 Okay

Hasnat

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Muhammad Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Family room, had the most fantastic view of the Haram from 21st floor. Clean and kept tidy. Cleaner kept room with 5ppl in tidy every day. The journey to haram was approx 5 min from room. Summer, so hotel was not too busy. Up hill return - means it would be difficult for elderly and frail, especially in heat. But there were ppl with wheelchairs happy to assist. Good for young family with teenagers.
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location, nice hotel, lacks customer service
Great location, very close to the Haram - Allhamduliah. Very clean hotel and rooms. great breakfast and can’t complain about the hotel itself HOWEVER front desk staff was not very warm or welcoming, almost rude at times. The wait time to be able to even speak to someone was always VERY long. They should have more people at the front as customer are checking in and out 24/7. Things were always slow at the front desk if we had any questions or concerns. We requested a week before our arrival to make sure we have an extra bed in our room - we emailed and even reminded at check in - and yet we had to make 3 calls the same night and wait over 2 hours. Hotel is great, staff and customer service not so great. Would we stay there again? maybe …. As long as you don’t have any questions/ and extra needs the hotels is great. Breakfast is good, location is very convenient.
Stayed 4 nights in Jul 2024

10/10 Excellent

Enas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and feel royalty
Stayed 2 nights in Aug 2024

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel is beautiful
Stayed 3 nights in Jul 2024

10/10 Excellent

Abdul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

6/10 Okay

MOHAMED

Traveled with family
Convinient location with a short walk to the Haram. Breakfast was great and was the highlight of this stay . Otherwise housekeeping service , bed quality and Wifi speed were all below my expectations for this facility.
Stayed 2 nights in Aug 2024