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Hilton Hotel & Convention Jabal Omar Makkah

5.0 star property

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Photo gallery for Hilton Hotel & Convention Jabal Omar Makkah

Minibar, in-room safe, desk, blackout drapes
Meeting facility
49-inch flat-screen TV with premium channels, TV, DVD player
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
$205
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
Jabal Omar, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪5 min walk‬
  • Place, King Fahad Gate
    ‪5 min walk‬
  • Place, Kaaba
    ‪8 min walk‬

Room options

View all photos for Queen Room

Minibar, in-room safe, desk, blackout drapes

Queen Room

  • Sleeps 3

View all photos for Deluxe Triple Room with Haram View

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room with Haram View

  • Sleeps 3

View all photos for Accessible Queen Room

Minibar, in-room safe, desk, blackout drapes

Accessible Queen Room

  • Sleeps 2

View all photos for Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 3 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 42 sq ft
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 3 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 3 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 63 sq ft
  • Sleeps 5
  • 4 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds, Non Smoking

  • 80 sq ft
  • Desert view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

49-inch flat-screen TV with premium channels, TV, DVD player

Executive Suite, 1 King Bed, Non Smoking

  • 80 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds, Non Smoking

  • 80 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

  • 80 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View)

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 180 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View) | Minibar, in-room safe, desk, blackout drapes

Royal Suite, 1 King Bed, Non Smoking (Haram View)

  • 230 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Minibar, in-room safe, desk, blackout drapes

Family Room, 2 Bedrooms, Connecting Rooms

  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

View all photos for Executive King Suite

Minibar, in-room safe, desk, blackout drapes

Executive King Suite

  • Sleeps 4

View all photos for Deluxe Quadruple Room with Haram View

Minibar, in-room safe, desk, blackout drapes

Deluxe Quadruple Room with Haram View

  • Sleeps 5

View all photos for Executive King Suite With Haram View

Minibar, in-room safe, desk, blackout drapes

Executive King Suite With Haram View

  • Sleeps 4

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

  • Sleeps 4

Similar properties

Lobby
Doubletree by Hilton Jabal Omar Makkah
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,018 reviews
Doubletree by Hilton Jabal Omar Makkah

About this property

Hilton Hotel & Convention Jabal Omar Makkah

5-star Makkah hotel, connected to the convention center in Makkah City Center
Along with 3 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hilton Hotel & Convention Jabal Omar Makkah offers 764 air-conditioned accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 17760 square feet (1650 square meters) include a conference center. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton Hotel & Convention Jabal Omar Makkah is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Al Maeda - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Azure - Onsite fine-dining restaurant. Open daily.
Sahtein - This restaurant specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (SAR 230 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: SAR 75 to 250 for adults and SAR 40 to 125 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Maeda
  • Azure
  • Sahtein

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center (17,760 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 75 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 230 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001038

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention Hotel
Hilton Hotel convention Jabal Omar Makkah.
Hilton Hotel & Convention Jabal Omar Makkah Hotel
Hilton Hotel & Convention Jabal Omar Makkah Makkah
Hilton Hotel & Convention Jabal Omar Makkah Hotel Makkah

Hilton Hotel & Convention Jabal Omar Makkah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1007 reviews
Rating 8 - Good. 208 out of 1007 reviews
Rating 6 - Okay. 52 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 38 out of 1007 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lailla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Sep 2025

10/10 Excellent

Babiur

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 4 nights in Sep 2025

10/10 Excellent

Hatem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good. Thank Ms. Bashaier at the front desk for your pleasent help. Thanks to the restaurant staff and supervisor for making sure we were well served. I wish the hotel was a little closer to kana. However, all was fine.
Stayed 1 night in Oct 2025

10/10 Excellent

Asma

Stayed 1 night in Sep 2025

10/10 Excellent

Muhmmad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real value of money. Very convenient location. Steps to Masjid Haram and shopping. Excellent breakfast buffet and house keeping.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ahmed

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

abdullah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel excellent walkable to masjad alhram
Stayed 1 night in Sep 2025

10/10 Excellent

Razikul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2025

8/10 Good

Anis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Naureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at the same hotel, esp for umrah the location and distance to haram is approachable and tidy vicinity with convenient services esp breakfast included works well for us
Stayed 1 night in Sep 2025

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff Good breakfast
Stayed 5 nights in Aug 2025

10/10 Excellent

SHAHZADA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location bestvservice and orice
Stayed 1 night in Sep 2025

6/10 Okay

Zaman

Disliked: Staff & service
I stay at the Hilton Hotel and Convention every time I go for Umrah with my family, but this time the experience wasn't so good. The customer service was terrible. Barely getting any help.
Stayed 1 night in Sep 2025

10/10 Excellent

Ishaq

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaner was very kind and helpful
Stayed 5 nights in Sep 2025

10/10 Excellent

Hasna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room nice hotel. Breakfast superb and family friendly.
Stayed 5 nights in Sep 2025

10/10 Excellent

maguette

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 4 nights in Sep 2025

10/10 Excellent

Jyoti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went there for Umrah, I selected this property because of how convenient to go to Haram. This is absolutely amazing. Obaid one of the horel staff helped us a lot. He is excellent staff of this hotel. He also knows lot about the city and can advise you accordingly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jyoti

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely amazing. Very near to Haram and hotel has walkway access to haram from back. Room is equipped with speaker which you can directly hear Adhan from Haram. Staff were amazingly helpful. Obaid helped us a lot. He is proficient in multiple languages. I stayed along with my family for Umrah, my father in law has mobility issues and Obaid helped us a lot and put us in ease. He is fantastic.
Stayed 1 night in Sep 2025

10/10 Excellent

Mame Dior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mays

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and excellent staff, would recommend and would stay here again
Stayed 2 nights in Sep 2025

10/10 Excellent

Syed, Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast near the haram
Stayed 5 nights in Sep 2025

10/10 Excellent

ahmed haruna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was ok
Stayed 1 night in Sep 2025

8/10 Good

iqubalhusain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Mahmoud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohab, Las Vegas

Stayed 2 nights in Sep 2025