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Hilton Hotel & Convention Jabal Omar Makkah

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Hotel & Convention Jabal Omar Makkah

Exterior
Exterior
Exterior
Lobby
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi

Explore the area

Map
Jabal Omar, Makkah, 21955
  • As-Haabee Exhibition
    5 min walk
  • Alkhalil Courtyard
    10 min walk
  • Souk Al-Khalil
    10 min walk

Room options

View all photos for Room, 3 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 3 Twin Beds, Non Smoking

  • 42 sq ft
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

  • 35 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 3 Twin Beds, Non Smoking, View

Deluxe Room, 3 Twin Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 3 Twin Beds, Non Smoking, View

  • 37 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking, View

  • 35 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds, Non Smoking, View

  • 35 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking, View

Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, Multiple Beds, Non Smoking, View

  • 63 sq ft
  • Sleeps 5
  • 4 Twin Beds

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking

  • 35 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

49-inch flat-screen TV with premium channels, TV, DVD player

Executive Suite, 1 King Bed, Non Smoking

  • 80 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds, Non Smoking

Executive Suite, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds, Non Smoking

  • 80 sq ft
  • Desert view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, View

Executive Suite, 1 King Bed, Non Smoking, View | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed, Non Smoking, View

  • 80 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds, Non Smoking, View

Executive Suite, 2 Twin Beds, Non Smoking, View | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds, Non Smoking, View

  • 80 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View) | Minibar, in-room safe, desk, blackout drapes

Royal Suite, 1 King Bed, Non Smoking (Haram View)

  • 230 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View)

Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View) | Minibar, in-room safe, desk, blackout drapes

Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View)

  • 180 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

  • 35 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Family Room, 2 Bedrooms, Connecting Rooms | Minibar, in-room safe, desk, blackout drapes

Family Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 5
  • 4 Twin Beds

Similar properties

Exterior

Doubletree by Hilton Jabal Omar Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (666)
The price is $153
per night
$185 total
includes taxes & fees
Dec 8 - Dec 9
Doubletree by Hilton Jabal Omar Makkah

About this property

Hilton Hotel & Convention Jabal Omar Makkah

5-star Makkah hotel, connected to the convention center in Jabal Omar
Along with 3 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hilton Hotel & Convention Jabal Omar Makkah offers 764 air-conditioned accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 17760 square feet (1650 square meters) include a conference center. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton Hotel & Convention Jabal Omar Makkah is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Al Mustafa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Azure - Onsite fine-dining restaurant. Open daily.
Sahtein - This restaurant specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Hindi, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (SAR 230 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: SAR 80 to 250 for adults and SAR 40 to 125 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Mustafa
  • Azure
  • Sahtein

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center (17,760 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 230 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention Hotel
Hilton Hotel convention Jabal Omar Makkah.
Hilton Hotel & Convention Jabal Omar Makkah Hotel
Hilton Hotel & Convention Jabal Omar Makkah Makkah
Hilton Hotel & Convention Jabal Omar Makkah Hotel Makkah

Hilton Hotel & Convention Jabal Omar Makkah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 471 out of 740 reviews" "
Rating 8 - Good. 164 out of 740 reviews" "
Rating 6 - Okay. 45 out of 740 reviews" "
Rating 4 - Poor. 31 out of 740 reviews" "
Rating 2 - Terrible. 29 out of 740 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Ammar, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Aug 2024

8/10 Good

Mohamed, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Saud

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Its location is horrible, and I am not talking about the distance to Haram but about how you reach it! It's on a plateau. Most of your energy goes when you want to get to the hotel. I recommend not staying in if you are 50 and older.
Stayed 2 nights in Aug 2024

8/10 Good

Assia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I like the decorations around the building very stunning. Access to my room was quite confusing. Need clear directions. Multiple lifts to avoid over crowding. Breakfast area was spacious clean.
Stayed 6 nights in Aug 2024

10/10 Excellent

Fadi

Stayed 1 night in Aug 2024

6/10 Okay

Hasnat

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Muhammad Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Family room, had the most fantastic view of the Haram from 21st floor. Clean and kept tidy. Cleaner kept room with 5ppl in tidy every day. The journey to haram was approx 5 min from room. Summer, so hotel was not too busy. Up hill return - means it would be difficult for elderly and frail, especially in heat. But there were ppl with wheelchairs happy to assist. Good for young family with teenagers.
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location, nice hotel, lacks customer service
Great location, very close to the Haram - Allhamduliah. Very clean hotel and rooms. great breakfast and can’t complain about the hotel itself HOWEVER front desk staff was not very warm or welcoming, almost rude at times. The wait time to be able to even speak to someone was always VERY long. They should have more people at the front as customer are checking in and out 24/7. Things were always slow at the front desk if we had any questions or concerns. We requested a week before our arrival to make sure we have an extra bed in our room - we emailed and even reminded at check in - and yet we had to make 3 calls the same night and wait over 2 hours. Hotel is great, staff and customer service not so great. Would we stay there again? maybe …. As long as you don’t have any questions/ and extra needs the hotels is great. Breakfast is good, location is very convenient.
Stayed 4 nights in Jul 2024

10/10 Excellent

Enas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and feel royalty
Stayed 2 nights in Aug 2024

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel is beautiful
Stayed 3 nights in Jul 2024

10/10 Excellent

Abdul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

6/10 Okay

MOHAMED

Traveled with family
Convinient location with a short walk to the Haram. Breakfast was great and was the highlight of this stay . Otherwise housekeeping service , bed quality and Wifi speed were all below my expectations for this facility.
Stayed 2 nights in Aug 2024

10/10 Excellent

F M AKRAM

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. Bell man Obaidul Haque was very helpful for everything we asked like a local guide!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Mohamed

Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammed Haroon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recently had the pleasure of staying at the Hilton Convention Hotel in Makkah, and I must say, it was an extraordinary experience from start to finish. The hotel's location is absolutely perfect for anyone visiting the holy city, as it is conveniently close to the Haram, making it easy to attend prayers. The moment I arrived, I was greeted with warm smiles and efficient service at the check-in counter. The staff were incredibly courteous and went out of their way to ensure that my stay was comfortable and enjoyable. Special thanks to the front desk team for their professionalism and helpfulness. My room was spacious, modern, and impeccably clean. The bed was extremely comfortable, providing a restful night's sleep after long days of spiritual activities. I also appreciated the stunning view of the city from my room, which added to the overall serene atmosphere of the stay. The hotel's dining options were fantastic. The breakfast buffet offered a wide variety of delicious dishes catering to different tastes. I particularly enjoyed the fresh fruits and traditional Middle Eastern cuisine. The restaurant staff were attentive and made sure that all my dietary preferences were met. One of the highlights of my stay was the hotel's amenities. The fitness center was well-equipped, allowing me to keep up with my workout routine. Additionally, the complimentary shuttle service to the Haram was a great convenience, especially during peak prayer times.
Stayed 8 nights in Jul 2024

10/10 Excellent

Mona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the hotel. It’s located within a 3 minutes walk to AlHaram. Very clean, the food is good and the staff are very friendly and helpful. The room is very clean and comfortable. I recommend this hotel to anyone who is looking for a nice place to stay in during Omar time or Haj.
Stayed 2 nights in Jul 2024

8/10 Good

HASSAN

Stayed 6 nights in Jul 2024

8/10 Good

Maidina

Traveled with family
Its okay. For a hilton…buff
Stayed 1 night in Jul 2024

10/10 Excellent

brahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 3 nights in Jul 2024

10/10 Excellent

Waleed

Stayed 1 night in Jul 2024

10/10 Excellent

Reda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Rasheed

Stayed 4 nights in Jul 2024

10/10 Excellent

Fatiha

Stayed 9 nights in Jul 2024

10/10 Excellent

Hussam

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend.. Very close to Haram
Stayed 2 nights in Jul 2024