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Hilton Hotel & Convention Jabal Omar Makkah

5.0 star property

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Photo gallery for Hilton Hotel & Convention Jabal Omar Makkah

Exterior
Exterior
Exterior
Meeting facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jabal Omar, Makkah, 21955
  • Great Mosque of Makkah
    ‪13 min walk‬
  • King Fahad Gate
    ‪13 min walk‬
  • Kaaba
    ‪18 min walk‬

Room options

View all photos for Room, 3 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 3 Twin Beds, Non Smoking

  • 42 sq ft
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

  • 35 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 3 Twin Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 3 Twin Beds, Non Smoking, View

  • 37 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking, View

  • 35 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds, Non Smoking, View

  • 35 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking, View

Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, Multiple Beds, Non Smoking, View

  • 63 sq ft
  • Sleeps 5
  • 4 Twin Beds

View all photos for Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking

  • 35 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

49-inch flat-screen TV with premium channels, TV, DVD player

Executive Suite, 1 King Bed, Non Smoking

  • 80 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds, Non Smoking

  • 80 sq ft
  • Desert view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, View

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed, Non Smoking, View

  • 80 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds, Non Smoking, View

  • 80 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View) | Minibar, in-room safe, desk, blackout drapes

Royal Suite, 1 King Bed, Non Smoking (Haram View)

  • 230 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View)

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View)

  • 180 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

  • 35 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Minibar, in-room safe, desk, blackout drapes

Family Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 5
  • 4 Twin Beds

Similar properties

Exterior

Jabal Omar Marriott Hotel, Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (377)
The price is $1,093
per night
$1,320 total
includes taxes & fees
Mar 28 - Mar 29
Jabal Omar Marriott Hotel, Makkah

About this property

Hilton Hotel & Convention Jabal Omar Makkah

5-star Makkah hotel, connected to the convention center in Jabal Omar
Along with 3 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hilton Hotel & Convention Jabal Omar Makkah offers 764 air-conditioned accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 17760 square feet (1650 square meters) include a conference center. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton Hotel & Convention Jabal Omar Makkah is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Al Maeda - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Azure - Onsite fine-dining restaurant. Open daily.
Sahtein - This restaurant specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Hindi, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (SAR 230 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: SAR 80 to 250 for adults and SAR 40 to 125 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Maeda
  • Azure
  • Sahtein

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center (17,760 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 230 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001038

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention Hotel
Hilton Hotel convention Jabal Omar Makkah.
Hilton Hotel & Convention Jabal Omar Makkah Hotel
Hilton Hotel & Convention Jabal Omar Makkah Makkah
Hilton Hotel & Convention Jabal Omar Makkah Hotel Makkah

Hilton Hotel & Convention Jabal Omar Makkah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 840 reviews
Rating 8 - Good. 179 out of 840 reviews
Rating 6 - Okay. 54 out of 840 reviews
Rating 4 - Poor. 33 out of 840 reviews
Rating 2 - Terrible. 31 out of 840 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Quazi, West Chester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great alternative to the clock tower hotels. Super close. About 5 min walk to Haram gate 74 once you are out of the building. Breakfast was great. Less crowded than our usual stay in the hotels at the clock tower. Great value for money. Annoying was the key cards would quit working every so often (we didn’t keep it close to movie or other demagnetizing technology). But it was manageable.
Stayed 2 nights in Dec 2024

10/10 Excellent

farhat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, we rented a family suite with haram view and it was so amazing! Location was so close to haram. Very comfortable stay. Hope to come again.
Stayed 3 nights in Nov 2024

6/10 Okay

Abdullah

Traveled with family
It’s too far from Haram .
Stayed 2 nights in Dec 2024

6/10 Okay

Kassim

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Salman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great haram view. Breakfast buffet was really good.
Stayed 3 nights in Nov 2024

8/10 Good

Mahummad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the close access to the Haram
Stayed 4 nights in Nov 2024

8/10 Good

Hyder Ali Khan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
The hotel is walking distance from the Haram they have signs in the hotel and guide you on how to reach the Haram and was really easy and accessible. The hotel has lots of elevators so I wasn't waiting for long periods of time. I thought the customers service could have been better. I purchased the package that had breakfast included however my flight was leaving early the next day and I wouldn't be able to make it for breakfast. During check in, at the reception I was told I could get packs arranged and it's no problem. I ended up having to talk to 10 different people just to get a final answer and they said they couldn't accommodate when I was told they could. Overall location is good and the hotel was comfortable but the customer service could have been better. Other hotels are able to accommodate these requests especially with the amount of money they charge. Another thing to take into account is the hotel doesn't have a mall or food court so if you get hungry you'll have to leave the hotel and find food elsewhere which can be tiring.
Stayed 2 nights in Nov 2024

8/10 Good

kefah

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here before and it was a better stay , could do better with cleaning staff
Stayed 3 nights in Nov 2024

10/10 Excellent

GAMAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is near the Kaaba
Stayed 5 nights in Nov 2024

10/10 Excellent

Zahra Hassan

Stayed 2 nights in Nov 2024

10/10 Excellent

Amran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with its own prayer hall for convenience - breakfast could be better but is acceptable.
Stayed 4 nights in Nov 2024

10/10 Excellent

mariam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too crowded like other hotels due to shopping around , easy access to Haram, fast elevators and amazing breakfast. The only discomfort if the uphill going back from Haram (which is why not recommended for seniors) There was a a unique unpleasant odor upon entering the room which requires deep cleaning may be underneath the beds or carpet smells.
Stayed 6 nights in Nov 2024

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good
Stayed 3 nights in Nov 2024

10/10 Excellent

Faisal

Stayed 2 nights in Nov 2024

8/10 Good

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Nahida

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room, a good variety of options for breakfast and most importantly only a short walk from the Haram. Plenty of lifts and even at busy times no long wait times. The hotel is uphill on the way back from the Haram and pavement crowded with street sellers so often walking on the road - just something to keep in mind particularly for anyone with mobility issues.
Stayed 4 nights in Nov 2024

8/10 Good

asra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service clean hotel and room 4 stars due to location. It’s a incline everytime you like to return from haram. Gets tough due to heat and crowd. Hotel is quite a walk to the gate for Umrah . Hotel far from shopping center Al Safa .
Stayed 1 night in Nov 2024

8/10 Good

Symma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good, great value for money, only downside is the hill you have to climb when coming back from Haram, on a normal day the hill wouldn't be too difficult, but after completing Umrah with young children that hill nearly broke me down to tears 😢. For that reason I would avoid booking this hotel again, especially if you have elderly or young children with you. It did mention a shuttle service to Haram on Expedia when we booked but we found no such service there, other hotels in the area did have a shuttle service running to Haram, if this hotel could also start one then I'm sure they would get more bookings.
Stayed 3 nights in Oct 2024

8/10 Good

Mohsin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good option for families 🙂
Stayed 3 nights in Oct 2024

10/10 Excellent

Younus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and amazing staff and restaurant. Highly recommended. Very high end hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
great location great service, staff very helpful
Stayed 5 nights in Oct 2024