Hilton Suites Jabal Omar Makkah

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Suites Jabal Omar Makkah

Suite | View from room
Premium bedding, in-room safe, desk, soundproofing
Exterior
Exterior detail
Premium bedding, in-room safe, desk, soundproofing

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Ibrahim Al Khalil Road, Makkah, 21955
  • As-Haabee Exhibition
    1 min walk
  • Alkhalil Courtyard
    12 min walk
  • Souk Al-Khalil
    13 min walk

Room options

Suite, 1 Bedroom (Twin)

  • 747 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 King Bed (Partial Haram View)

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Accessible

  • 1097 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Superior Twin Room, 1 Bedroom

  • 747 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

King, Suite, 1 Bedroom

  • 747 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Bedrooms

  • 1139 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

Family Suite, 2 Twin Beds

  • 747 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds

King, Superior Suite, 1 Bedroom

  • 747 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

King, Deluxe Suite, 1 Bedroom

  • 676 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Partial Kaaba View)

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Room (Guest Room)

  • 213 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Triple Room

  • 279 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Deluxe Twin Room, 1 Bedroom

  • 676 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Suite

  • 747 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Superior Suite, 2 Bedrooms

  • 1141 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Superior Triple Room

  • 279 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Superior Twin Room (with Haram view)

  • 279 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite, 2 Bedrooms

  • 1141 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Junior Suite, 1 King Bed (Partial Haram View)

  • 747 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Suite, 2 Bedrooms, Accessible

  • 1139 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Similar properties

About this property

Hilton Suites Jabal Omar Makkah

5-star Makkah hotel, connected to a shopping center in Jabal Omar
2 restaurants, a bar/lounge, and 3 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Hilton Suites Jabal Omar Makkah offers 484 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Hilton Suites Jabal Omar Makkah is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Alqandeel Restaurant - This restaurant serves breakfast, lunch, and dinner.
Asia Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Al-Falak Cafe - This café serves light fare only.
Al-Kawkab Cafe - This coffee shop serves light fare only.
Al-Khalil Cafe - This café serves light fare only.
Late night fare is available from 24-hour room service.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (SAR 230 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: SAR 100 to 300 for adults and SAR 50 to 150 for children
  • 2 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Al-Falak Cafe
  • Al-Kawkab Cafe
  • Al-Khalil Cafe
  • Alqandeel Restaurant
  • Asia Restaurant

Things to do

  • Shopping

Family friendly

  • Children's toys
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 100 to 300 for adults, and SAR 50 to 150 for children
  • Self parking fee: SAR 230 per day
  • Rollaway bed fee: SAR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Suites
Hilton Suites Makkah
Hilton Suites Makkah Aparthotel
Hilton Suites Makkah Aparthotel Mecca
Hilton Suites Makkah Mecca
Makkah Hilton Suites
Makkah Suites
Hilton Suites Makkah Hotel Mecca
Hilton Suites Makkah Hotel
Hilton Suites Makkah
Hilton Suites Jabal Omar Makkah Hotel
Hilton Suites Jabal Omar Makkah Makkah
Hilton Suites Jabal Omar Makkah Hotel Makkah

Hilton Suites Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 752 out of 1040 reviews" "
Rating 8 - Good. 193 out of 1040 reviews" "
Rating 6 - Okay. 53 out of 1040 reviews" "
Rating 4 - Poor. 20 out of 1040 reviews" "
Rating 2 - Terrible. 22 out of 1040 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Farid M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alhamdulllah the most blessed city of Makkah AlMukarama we very much enjoyed to stay in this hotel. All perfect. .
Stayed 3 nights in Aug 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Alyazia

Stayed 2 nights in Aug 2024

10/10 Excellent

Shakhawat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Wonderful views. It would be great if there were a serviceman or guard at the entrance by the taxi stand that actually secured the property instead of sitting on his phone. Also there was a cockroach 😭 and the AC stopped working in my room but that was brought to their attention. There could be also be more drinking water and fountains for access.
Stayed 2 nights in Aug 2024

4/10 Poor

Muhammed

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Overcrowded - turned away
Always stay at the Hilton but was let down this time especially after a long travel and umrah pilgrimage to do with the kids being told they don’t have a room is embarrassing and a total failure on the part of Hilton. Reservation was made in January for August stay we were messed around and moved to another hotel for one night where we got 2 single beds for 5 people. No care in the world for the customer just left on their own basically had the room for 2 hours before check out.
Stayed 7 nights in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities
Great walk to the Haram or pray from your room
Stayed 1 night in Aug 2024

10/10 Excellent

Roohul, Rainham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

hind

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good one night stay
Hilton suites jebal omar The hotel location is perfect Just step away from the Haram. it’s connected to Hayat and Concord with a very nice moon and dining options. We tried to check in with agentleman and appearing that the staff in the hotel need proper training on how to accommodate guests arriving early, specifically not too early, but they’re very slow and very rigid. We had to go to perform our Umra and after doing we came back and we waited for 30 minutes due to the slow staff until ahmad Hamdy interfered and he accommodate us and satisfy our waiting with our rooms. He applied an upgrade for us to compensate for the waiting and for the rude behavior of the other stuff which we were really thankful he’s a real gem that the hotel need to stick to and Appreciate. the lobby is nice compared to other hotels around. There is nice Saudi coffee in the lobby provided to guests. We were upgraded to two-room suite which is classic and spacious as well for four of us. we had room dining the ribeye steak and pizza were nice. Next Day we checked out very early with Yasser who was so nice as well and made our life easy
Stayed 1 night in Jul 2024

10/10 Excellent

Fahed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
the best hotel in Jabal Omar
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Almontaser

Stayed 4 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2024

10/10 Excellent

Fatima

Stayed 3 nights in Jul 2024

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and proximity to Haram were amazing.
Stayed 1 night in Jul 2024

6/10 Okay

Mustafa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Zaid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and also very accommodating. They gave us a free upgrade and bellman even helped us find a taxi. View of the haram was also amazing. Highly recommend
Stayed 4 nights in Jul 2024

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Sabah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly, above expectations, reasonable prices , high quality services . Many thanks you did make our trip a memorable one.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Said

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 3 nights in May 2024

10/10 Excellent

Ayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The location is perfect couple of steps from the masjid kahba. Plenty of food service and stores around. My recommendation of Orchid restaurant for breakfast is excellent and the staff are so friendly and helpful.
Stayed 2 nights in May 2024

8/10 Good

Cherif, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hospitality in the Heart of Makkah
During my recent religious trip to Holy Makkah, I stayed at this remarkable hotel, which exceeded my expectations. Despite offering typical five-star accommodations, what truly set it apart was the staff unwavering dedication to guest satisfaction. The proximity to the Holy Haram added immense convenience, while the attentive and welcoming staff, including the breakfast team, ensured a memorable stay. From the immaculate rooms to the exceptional service, every aspect of my experience was outstanding. Highly recommended for anyone seeking a comfortable and spiritually fulfilling stay in Makkah.
Stayed 3 nights in May 2024

10/10 Excellent

ANIS, Mechanicsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, staff and breakfast. Next to Haram.
Stayed 3 nights in Jan 2024