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Hilton Suites Jabal Omar Makkah

5.0 star property

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Photo gallery for Hilton Suites Jabal Omar Makkah

Suite | View from room
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Daily buffet breakfast for a fee
1 bedroom, premium bedding, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Free WiFi
  • Housekeeping
$241
includes taxes & fees
Dec 6 - Dec 7

Explore the area

View in a map
Ibrahim Al Khalil Road, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪6 min walk‬
  • Place, King Fahad Gate
    ‪6 min walk‬
  • Place, Kaaba
    ‪9 min walk‬

Room options

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(15 reviews)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom

King, Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk

King, Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 747 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for King, Superior Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

King, Superior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 747 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room (Guest Room)

1 bedroom, premium bedding, in-room safe, desk

Twin Room (Guest Room)

9.6 out of 10
Exceptional
(12 reviews)
  • 213 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room (with Haram view)

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room (with Haram view)

8.0 out of 10
Very good
(8 reviews)
  • 279 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Twin)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Twin)

9.6 out of 10
Exceptional
(4 reviews)
  • 747 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Bedrooms, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 1097 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Twin Room, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 747 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite, 2 Bedrooms

  • 1139 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Suite, 2 Bedrooms

1 bedroom, premium bedding, in-room safe, desk

Superior Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1141 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms

46-inch LCD TV with premium channels, TV, MP3 dock

Suite, 2 Bedrooms

  • 1141 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Partial Haram View)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed (Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 747 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Partial Kaaba View)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

1 bedroom, premium bedding, in-room safe, desk

Suite

  • 747 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Triple Room

1 bedroom, premium bedding, in-room safe, desk

Triple Room

  • 279 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About this property

Hilton Suites Jabal Omar Makkah

5-star Makkah hotel, connected to a shopping center in Makkah City Center
2 restaurants, a bar/lounge, and 3 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Hilton Suites Jabal Omar Makkah offers 484 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Hilton Suites Jabal Omar Makkah is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Alqandeel Restaurant - This restaurant serves breakfast, lunch, and dinner.
Asia Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Al-Falak Cafe - This café serves light fare only.
Al-Kawkab Cafe - This coffee shop serves light fare only.
Al-Khalil Cafe - This café serves light fare only.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (SAR 230 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: SAR 90 to 300 for adults and SAR 50 to 150 for children
  • 2 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Al-Falak Cafe
  • Al-Kawkab Cafe
  • Al-Khalil Cafe
  • Alqandeel Restaurant
  • Asia Restaurant

Things to do

  • Shopping

Family friendly

  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Built in 2013
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 90 to 300 for adults, and SAR 50 to 150 for children
  • Self parking fee: SAR 230 per day
  • Rollaway bed fee: SAR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002500

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Suites
Hilton Suites Makkah
Hilton Suites Makkah Aparthotel
Hilton Suites Makkah Aparthotel Mecca
Hilton Suites Makkah Mecca
Makkah Hilton Suites
Makkah Suites
Hilton Suites Makkah Hotel Mecca
Hilton Suites Makkah Hotel
Hilton Suites Makkah
Hilton Suites Jabal Omar Makkah Hotel
Hilton Suites Jabal Omar Makkah Makkah
Hilton Suites Jabal Omar Makkah Hotel Makkah

Reviews

Hilton Suites Jabal Omar Makkah Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 730 out of 1000 reviews
Rating 8 - Good. 162 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet is extreme slow. Rest is great.
Stayed 3 nights in Aug 2025

6/10 Okay

Ibrahim

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I recently booked two rooms for six family members, hoping to secure accommodations close together since I made the reservation two weeks in advance with full payment. Unfortunately, when we arrived, we found it challenging to locate anything nearby. While the reception staff were polite and did their best to assist us, I felt frustrated with the limitations of their policies, which seemed beyond their control. Additionally, the security system could use an upgrade, especially since the card reader was quite slow. Based on my experience, I would suggest that anyone looking to book consider doing so in person, as advance payment didn’t seem to yield the desired results.
Stayed 5 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location

Stayed at the property on a number of occasions in the past and the level of service has always been great. On this occasion we were upgraded to a Haram view room however the downside of that was bathroom was extremely small, the amenities in the bathroom were of a high quality. We did have a kitchen in the room which was a waste of space for us. I did complain and was offered a room change the next morning however we decided against it. Hotel sent us a complimentary fruit basket which was a nice touch. Booked the half board option and the breakfast was brilliant. For the evening meal compared to their sister hotel Conrad a couple of doors away where we stayed last year even though decent the food choices were limited. A special mention for Fairoz in housekeeping on the 17th floor who cleaned the room daily and was extremely polite and helpful. Overall value for money and location to the Haram being the best.
Stayed 6 nights in Aug 2025

8/10 Good

Nasreen

Stayed 3 nights in Jul 2025

10/10 Excellent

Amna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

mataul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Bello

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Abdulellah

Stayed 1 night in Jul 2025

10/10 Excellent

Abdulrahman

Stayed 2 nights in Jul 2025

10/10 Excellent

Kiran

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible to gate 79 (kaba entrance). Beautiful, clean hotel with great facilities. Stayed for one night on 26th July 2025 before return to London. Reception staff, and concierge staff were fantastic. Excellent Haram views, with comfortable beds and room facilities. Would book again and recommend to others. Thank you to all the staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammed

Stayed 2 nights in Jun 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Fawaz, Pleasanton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was more than welcoming, very warm and offered a great experience. Made our trip memorable for sure by going above and beyond. Alhamdulillah
Stayed 6 nights in Jul 2025

10/10 Excellent

abdulmalik K

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

Tanweer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel and very nice upgrade they gave me and my family. They didnt have Gluten Free options in the breakfast bufget. Other hotels nearby all ofger GF options
Stayed 1 night in Apr 2025

8/10 Good

Abdul, Oswego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Mekka
Stayed 2 nights in Apr 2025

2/10 Terrible

Firozah

Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Essan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. Thank you
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality at itself best!

It was absolutely lovely staying at Hilton Suites Jabal Omar! All the staff members were friendly and helpful!
Stayed 4 nights in Apr 2025

8/10 Good

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Baryalai

Stayed 4 nights in Apr 2025

10/10 Excellent

abdul

Stayed 2 nights in Apr 2025

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: Love the service Elevator: card acess is only on one side. In addition, the card access sometime does not read well.
Stayed 1 night in Apr 2025

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 11 nights in Mar 2025