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Hilton Suites Jabal Omar Makkah

5.0 star property

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Photo gallery for Hilton Suites Jabal Omar Makkah

Suite | View from room
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
Daily buffet breakfast for a fee
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

Map
Ibrahim Al Khalil Road, Makkah, 21955
  • Great Mosque of Makkah
    ‪6 min walk‬
  • King Fahad Gate
    ‪6 min walk‬
  • Kaaba
    ‪9 min walk‬

Room options

View all photos for Suite, 1 Bedroom (Twin)

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Twin)

  • City view
  • 747 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed (Partial Haram View)

Superior Room, 1 King Bed (Partial Haram View) | Living area | 46-inch LCD TV with premium channels, TV, MP3 dock

Superior Room, 1 King Bed (Partial Haram View)

  • City view
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Bedrooms, Accessible

  • City view
  • 1097 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Twin Room, 1 Bedroom

Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room, 1 Bedroom

  • City view
  • 747 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for King, Suite, 1 Bedroom

King, Suite, 1 Bedroom | Premium bedding, in-room safe, desk, soundproofing

King, Suite, 1 Bedroom

  • City view
  • 747 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, City View

  • City view
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, soundproofing

Deluxe Suite, 2 Bedrooms

  • City view
  • 1139 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Family Suite, 2 Twin Beds

Premium bedding, in-room safe, desk, soundproofing

Family Suite, 2 Twin Beds

  • City view
  • 747 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for King, Superior Suite, 1 Bedroom

Premium bedding, in-room safe, desk, soundproofing

King, Superior Suite, 1 Bedroom

  • City view
  • 747 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Deluxe Suite, 1 Bedroom

Premium bedding, in-room safe, desk, soundproofing

King, Deluxe Suite, 1 Bedroom

  • City view
  • 676 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Partial Kaaba View)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed (Partial Kaaba View)

  • City view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Guest Room)

Premium bedding, in-room safe, desk, soundproofing

Twin Room (Guest Room)

  • City view
  • 213 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Premium bedding, in-room safe, desk, soundproofing

Triple Room

  • City view
  • 279 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, 1 Bedroom

Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin Room, 1 Bedroom

  • City view
  • 676 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite

Premium bedding, in-room safe, desk, soundproofing

Suite

  • City view
  • 747 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, soundproofing

Superior Suite, 2 Bedrooms

  • City view
  • 1141 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Triple Room

Premium bedding, in-room safe, desk, soundproofing

Superior Triple Room

  • City view
  • 279 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room (with Haram view)

Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room (with Haram view)

  • City view
  • 279 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

46-inch LCD TV with premium channels, TV, MP3 dock

Suite, 2 Bedrooms

  • City view
  • 1141 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Partial Haram View)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed (Partial Haram View)

  • City view
  • 747 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, Accessible

Premium bedding, in-room safe, desk, soundproofing

Superior Suite, 2 Bedrooms, Accessible

  • City view
  • 1139 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

About this property

Hilton Suites Jabal Omar Makkah

5-star Makkah hotel, connected to a shopping center in Jabal Omar
2 restaurants, a bar/lounge, and 3 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Hilton Suites Jabal Omar Makkah offers 484 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Hilton Suites Jabal Omar Makkah is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Alqandeel Restaurant - This restaurant serves breakfast, lunch, and dinner.
Asia Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Al-Falak Cafe - This café serves light fare only.
Al-Kawkab Cafe - This coffee shop serves light fare only.
Al-Khalil Cafe - This café serves light fare only.
Late night fare is available from 24-hour room service.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (SAR 230 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: SAR 100 to 300 for adults and SAR 50 to 150 for children
  • 2 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Al-Falak Cafe
  • Al-Kawkab Cafe
  • Al-Khalil Cafe
  • Alqandeel Restaurant
  • Asia Restaurant

Things to do

  • Shopping

Family friendly

  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 100 to 300 for adults, and SAR 50 to 150 for children
  • Self parking fee: SAR 230 per day
  • Rollaway bed fee: SAR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002500

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Suites
Hilton Suites Makkah
Hilton Suites Makkah Aparthotel
Hilton Suites Makkah Aparthotel Mecca
Hilton Suites Makkah Mecca
Makkah Hilton Suites
Makkah Suites
Hilton Suites Makkah Hotel Mecca
Hilton Suites Makkah Hotel
Hilton Suites Makkah
Hilton Suites Jabal Omar Makkah Hotel
Hilton Suites Jabal Omar Makkah Makkah
Hilton Suites Jabal Omar Makkah Hotel Makkah

Hilton Suites Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1000 reviews
Rating 8 - Good. 173 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet room, nice and friendly staff. Overall very good stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Taimur, Bloomington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and its location. Super close to Haram and everything else.

8/10 Good

Taimur, Bloomington

Traveled with partner
Liked: Cleanliness
Nice property but need to be updated to match Mecca Hilton
Stayed 4 nights in Feb 2025

4/10 Poor

daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Issah, Tamale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. I would definitely come back to Hilton Suites, Jabal Omar Makkah
Stayed 4 nights in Feb 2025

10/10 Excellent

Abd Aziz

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location, the service, the cleanliness, well… almost everything.
Stayed 5 nights in Jan 2025

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Saadia

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to the Haram and shops and restaurants makes this hotel a fantastic choice for families!
Stayed 2 nights in Jan 2025

10/10 Excellent

DAVID, Clifton

Stayed 2 nights in Jan 2025

10/10 Excellent

mohammad

Stayed 3 nights in Jan 2025

2/10 Terrible

Tanzir

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
- Two flies greeted us when we opened our room! - Room is mixed with different type of power outlets, even their provided hair dryer doesn’t fit into those outlets. - They are promoting their room as suite but it’s no where near a suite. There is a tv stand that they use to create separate areas but actually it’s a single room. - Bathroom is so tiny that you can hit the door when you use the toilet. - Elevators are faulty, the card detector doesn’t work all the time. Stay away from this property, there are better options.
Stayed 4 nights in Jan 2025

2/10 Terrible

Shaikat

Traveled with family
Disliked: Cleanliness, staff & service
Horrible service! Front desk shows very caring at the beginning then once checked in they forget the guest. It’ll take forever for the front desk to answer the phone, once answered communicating in English is even more difficult. Shower doors were not closing properly and floors were wet at all times. Chose this hotel for easy commute to haram which was worth it. Housekeeping staff was excellent very understanding, caring and prompt so the only good thing about the stay was the commute to the Haram and the housekeeping staff
Stayed 3 nights in Jan 2025

6/10 Okay

Faraaz

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mustaphahoussni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service. Thank you
Stayed 6 nights in Jan 2025

10/10 Excellent

Burhan

Stayed 3 nights in Jan 2025

4/10 Poor

Jehan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

Amazing staff who are ready to welcome and serve you any time, in addition to clean and excellent room conditions
Stayed 3 nights in Jan 2025

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Zohra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Usman Javed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was comfortable and convenient. The staff other than reception (check-in) was very helpful. Reception staff may have been overwhelmed as the property was overbooked.
Stayed 1 night in Jan 2025

6/10 Okay

Nourhan

Traveled with family
Liked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hassan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

hana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always will be coming back insha’allah
Stayed 6 nights in Jan 2025