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Makkah Al Aziziah

5.0 star property

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Photo gallery for Makkah Al Aziziah

2 indoor pools
Exterior
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
8334 Masjid Ash Shaikh Ibn Baz, Makkah, 24243
  • Faqih Mosque
    ‪8 min walk‬
  • Great Mosque of Makkah
    ‪7 min drive‬
  • Al Jamarat
    ‪7 min drive‬

Room options

View all photos for Standard Room, 3 Twin Beds, City View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 3 Twin Beds, City View

  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite (Twin)

Minibar, in-room safe, desk, blackout drapes

Business Suite (Twin)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 3 Twin Beds

  • Sleeps 4
  • 3 Twin Beds

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, City View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Business Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Twin Bed

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Twin Bed

  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Accessible

  • Sleeps 3
  • 2 Twin Beds

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Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Novotel Makkah Thakher City

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (479)
The price is $87
per night
$105 total
includes taxes & fees
Mar 17 - Mar 18
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About this property

Makkah Al Aziziah

5-star hotel in Al Aziziyah
This smoke-free hotel features 3 restaurants, 2 indoor pools, and a health club. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, 2 coffee shops/cafes, a steam room, and a complimentary children's club are onsite.
Makkah Al Aziziah offers 1226 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 indoor swimming pools are on site along with a health club and a steam room.
Makkah Al Aziziah features 2 indoor swimming pools, a health club, and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a grocery/convenience store. Business-related amenities at this 5-star property consist of meeting rooms and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a terrace, a complimentary children's club, and multilingual staff. Complimentary self parking is available on site.

Makkah Al Aziziah is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Makkah Al Aziziah has 3 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Filipino, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 35 to 80 per person
  • 2 coffee shops/cafes
  • 3 restaurants

Restaurants on site

  • Al Majad
  • Al Merkaz
  • Lebanese Restaurant

Things to do

  • 2 indoor pools
  • Free children's club
  • Health club
  • Steam room

Family friendly

  • 2 indoor pools
  • Free area shuttle
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 35 to 80 per person
  • Rollaway bed fee: SAR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002352

We should mention

Couples wishing to share a room must provide proof of marriage

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Holiday Inn Makkah Al Aziziah Hotel Mecca
Holiday Inn Makkah Al Aziziah Hotel
Holiday Inn Makkah Al Aziziah Mecca
Inn Makkah Al Aziziah Hotel
Makkah Al Aziziah Hotel
Makkah Al Aziziah Makkah
Holiday Inn Makkah Al Aziziah
Makkah Al Aziziah Hotel Makkah
Holiday Inn Makkah Al Aziziah an IHG Hotel

Makkah Al Aziziah Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 34 out of 69 reviews
Rating 8 - Good. 18 out of 69 reviews
Rating 6 - Okay. 8 out of 69 reviews
Rating 4 - Poor. 5 out of 69 reviews
Rating 2 - Terrible. 4 out of 69 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Nov 2024

6/10 Okay

Fathima

Liked: Staff & service, property conditions & facilities
The reception did not have any English speaking person. Although I booked in advance I was told that there was no room available.
Stayed 4 nights in Aug 2024

10/10 Excellent

TAYSEER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Raisa

Stayed 1 night in Mar 2024

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

2/10 Terrible

Abdulaziz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here twice. First time was OK. Second time nasty room and horrible customer service.
Stayed 3 nights in Mar 2024

10/10 Excellent

Faysal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is a hidden gem. Out of ALL the hotels we stayed at from the IHG coll3ction, this one tops the list. Hands down 10 out of 10. Will mos def return.
Stayed 9 nights in Feb 2024

10/10 Excellent

Azat

Stayed 4 nights in Feb 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Arif

Disliked: Staff & service, amenities, property conditions & facilities
I booked the hotel because they had pool And it was not even working Staff don’t speak English , room was clean.
Stayed 2 nights in Feb 2024

8/10 Good

Aasia Razzak

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was comfortable but shuttle service need to be more frequent and drivers need to be friendly.
Stayed 3 nights in Jan 2024

8/10 Good

ALIREZA

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

4/10 Poor

Daniyal

Stayed 8 nights in Dec 2023

10/10 Excellent

Anouar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that offer free transportation to kaaba. It takes 6 minutes by bus. Decent breakfat and multiple restaurants around the area. The gym open at noon and closes around midnight. Downside there are too many children in the gym which is distraction. Also, there are good coffee shop and souvenir shops inside the hotel . I highlly recommend this hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mateen

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During our six nights stay, our room was cleaned ONLY once despite our repeated requests. No sense of customer services at all! It was extremely busy but there were only limited number of lifts which were in operation. Just to get something from the shops downstairs, one had to make a provision of at least 30 minutes. Picture of the buses/coaches are complete deception! Picture of a tripe room with three double beds is also a big LIE! The only good thing about this hotel is that it is in Makkah & that is exactly the reason the owners do not care at all, unfortunately!
Stayed 6 nights in Dec 2023

2/10 Terrible

Omar

Stayed 1 night in Dec 2023

10/10 Excellent

Hana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and front desk staff was very friendly and allows us to check in early. The breakfast buffet was good with different varieties. I will definitely be coming back to this hotel in the near future 😀
Stayed 5 nights in Dec 2023

10/10 Excellent

Anwar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Nov 2023

8/10 Good

Omer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bathroom drains were missing it’s covers which was disgusting and I request twice to put the drain covers but they didn’t care to be bothered
Stayed 2 nights in Nov 2023

10/10 Excellent

NOUREDDINE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023

8/10 Good

Moaaz

Stayed 12 nights in Sep 2023

6/10 Okay

Hasen

Liked: Property conditions & facilities
Disliked: Staff & service
The staff were very unresponsive - every time i approached the front desk I would get dismissive responses and feel like i am putting them at inconvenience. I requested house keeping for 3 days consecutively because the garbage in my room was piling up and for change of towels and tissue paper. Finally had to track down the cleaning staff myself cause the requests were not being put through I requested laundry service for another 3 days and no response, finally had to speak to the manager and was charged an extra fee to get the items cleaned faster to catch my next flight... this would not have been the case if the laundry services were provided when I first started asking. Overall was not happy with the staff at the facility and their level of customer service.
Stayed 4 nights in May 2023

8/10 Good

Dr. Kashif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Makkah with family in Ramadhan 2023
great stay. Shuttle time varies
Stayed 2 nights in Apr 2023

10/10 Excellent

Farid

Traveled with family
Excellent Hotel
The Hotel was so clean. Front desk staff was very friendly although we arrived very late. The Hotel overall was very comfortable with a shuttle bus every hour to Holly Sight. Breakfast was so good with lots of variety of food that satisfies all tastes.
Stayed 2 nights in May 2023

10/10 Excellent

MOSTAFA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, helpful.
Stayed 2 nights in Apr 2023