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Classic Room, 2 Single Size Beds, Haram Courtyard View

Bed Count 2 Twin Beds Maximum Occupancy 5 Max
$129* Per night/room May 26 - May 27

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Bed Count 1 Full Bed Maximum Occupancy 7 Max

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Bed Count 1 King Bed Maximum Occupancy 7 Max

Classic Room, 2 Single Size Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, City View

Bed Count 1 Full Bed Maximum Occupancy 7 Max

Deluxe Room, 2 Single Size Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Hotel Amenities

Renovations + Closures

The property will be renovating from July 19 2023 to July 15 2025 (completion date subject to change). The following areas are affected:

  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 5-star property consist of meeting rooms and limo/town car service. Event facilities measuring 1076 square feet (100 square meters) include conference space. This Art Deco hotel also offers a library, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hotel Pullman ZamZam Makkah has designated areas for smoking.

  • Library
  • Elevator
  • Locally-owned & organized tours & activities
  • Showcase for local artists
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Porter/bellhop
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Limo or town car service available
  • Valet parking (surcharge)
  • Biodegradable/compostable stirrers
  • Computer station
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Wheelchair accessible
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Conference space size (meters) - 100
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 1315
  • Number of floors - 33
  • Number of buildings/towers - 1
  • Shopping mall on site
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2005
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Conference space size (feet) - 1076
  • Laundry facilities
  • Vegetarian breakfast available
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Free cribs/infant beds

Room Amenities

Hotel Pullman ZamZam Makkah offers 1315 accommodations with minibars and safes. Accommodations offer separate dining areas and include desks. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Makkah hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Iron/ironing board (on request)
  • Premium TV channels
  • Blackout drapes/curtains
  • Separate dining area
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Egyptian-cotton sheets
  • Sleep Number by Select Comfort mattress
  • TV size: 32
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Mobile key entry
  • Energy-saving switches

Parking

Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Al Zahra - This restaurant serves breakfast, lunch, and dinner.

Al Yasmine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Tea Garden - This coffee shop specializes in international cuisine and serves light fare only. Open 24 hours.

24-hour room service is available.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately SAR 90 per person
  • Valet parking fee: SAR 400 per day
  • Early check-in fee: SAR 400 (subject to availability)
  • Late check-out fee: SAR 400 (subject to availability)
  • Rollaway bed fee: SAR 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 9:00 AM

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Grey water recycling system

Annual carbon offsets

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 6

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 400.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.

Couples wishing to share a room must provide proof of marriage.

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Alcohol is not served or permitted at this property.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hotel Pullman ZamZam Makkah
  • Hotel Pullman ZamZam Makkah Mecca
  • Pullman Makkah Hotel
  • Pullman ZamZam Hotel
  • Pullman ZamZam Makkah
  • Pullman ZamZam Makkah Mecca
  • ZamZam Makkah Hotel
  • ZamZam Pullman
  • ZamZam Pullman Hotel
  • ZamZam Pullman Makkah Hotel
  • Pullman Zamzam Makkah Makkah
  • Hotel Pullman ZamZam Makkah Hotel
  • Hotel Pullman ZamZam Makkah Makkah
  • Hotel Pullman ZamZam Makkah Hotel Makkah

Awards & Affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe

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