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View all photos for Deluxe Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

  • 366 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 3 Twin Beds, Smoking (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 3 Twin Beds, Smoking (View)

  • 366 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Multiple Beds, Smoking, City View

  • 366 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Presidential Suite, 1 Bedroom, Smoking

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 Bedroom, Smoking

  • 1033 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, Multiple Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Multiple Beds (View)

  • 366 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room, 3 Twin Beds, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 3 Twin Beds, Smoking, City View

  • 366 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Smoking (View)

Executive Suite, 1 Bedroom, Smoking (View) | Living room | 42-inch TV with satellite channels

Executive Suite, 1 Bedroom, Smoking (View)

  • 829 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Smoking (View)

  • 366 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Jabal Omar Marriott Hotel, Makkah

5-star hotel in Jabal Omar
Along with 2 restaurants, this hotel has a coffee shop/cafe and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite. Housekeeping is available on request.
Jabal Omar Marriott Hotel, Makkah offers 426 accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers, bathrobes, bidets, and complimentary toiletries.

This Makkah hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wired and wireless Internet access is complimentary. This 5-star property offers access to a business center. This luxury hotel also offers gift shops/newsstands, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Jabal Omar Marriott Hotel, Makkah has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Spice Market - This restaurant specializes in international cuisine and serves lunch only.
Olive Restaurant - This restaurant specializes in international cuisine and serves lunch only.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Self parking on site (SAR 200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 100 for adults and SAR 50 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Olive Restaurant
  • Spice Market

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 100 for adults and SAR 50 for children
  • Self parking fee: SAR 200 per night
  • Rollaway bed fee: SAR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007441

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Marriott Hotel Mecca
Makkah Marriott Hotel Jabal Omar Mecca
Makkah Marriott Mecca
Makkah Marriott
Makkah Marriott Jabal Omar Mecca
Makkah Marriott Jabal Omar
Jabal Omar Marriott Hotel Makkah
Jabal Omar Marriott Hotel, Makkah Hotel
Jabal Omar Marriott Hotel, Makkah Makkah
Jabal Omar Marriott Hotel, Makkah Hotel Makkah

Jabal Omar Marriott Hotel, Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 226 out of 377 reviews
Rating 8 - Good. 84 out of 377 reviews
Rating 6 - Okay. 29 out of 377 reviews
Rating 4 - Poor. 15 out of 377 reviews
Rating 2 - Terrible. 23 out of 377 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad Aamir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a very good experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hamza, Ilford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Aerij, Vancouver

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for Umrah, the shuttle service was very convenient to get to Haram. You can also walk if you want. The breakfast was really good. Highly recommended. The south asian food wasn't nicest at the breakfast but everything else was amazing. Loved the variety and options. Hotel staff was friendly, alert and always available.
Stayed 8 nights in Nov 2024

10/10 Excellent

Mersad

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The stay was pretty good. The lobby looks amazing and everything is clean. We had 4 rooms and one of them smelled pretty bad. We asked for a new room because it smelled like mold. Unfortunately, they were unable to provide us with a different room. Other than the smell, I would say 10/10.
Stayed 2 nights in Nov 2024

10/10 Excellent

Naseem

Traveled with partner, Traveled with family
Liked: Amenities
As soon as you enter the property the Oud fragrance gives a welcoming atmosphere The shuttle and golf cart service to the Haram was an added advantage but I wish they had an order for the people to make a line to get in to these as people forget their manners and cut in front of you The prayer room was also a great advantage on those rainy days The rooms were nice and clean with good view We would like to give a shoutout to Shahidul our room attendant who always made sure our room was clean and stocked up with the necessities
Stayed 7 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

8/10 Good

MARZEEA AHMAD

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
We liked that there was shuttle and cart service but the shuttle was really slow. We had to wait 10-15 minutes each time where as other hotel shuttles was always coming on within 3-5 minutes interval. If you are providing a service please make sure that service is good cz there are other competitors. One day we paid for 2 breakfast and the hassle we had to go through was really annoying. They were sending us back and forth between lounge and restaurant. After that experience we didn’t buy anymore breakfast from the hotel.
Stayed 7 nights in Nov 2024

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 2 nights in Nov 2024

8/10 Good

Mohammed

Outdated furniture and bathrooms
Stayed 4 nights in Nov 2024

10/10 Excellent

Santa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of hotel had to walk around 10 minutes to Haram Mosque.
Stayed 1 night in Nov 2024

10/10 Excellent

Ahsan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in walking distance to the masjid
Really good hotel had a bus shuttle which drops you to a lift which takes you to the masjid and the hotel also provides golf carts to take you to the masjid which is especially useful after salah as there is a bit of hill to the hotel. Hotel was a 5 minute walk making it really close for coming back to and from the masjid. The staff and especially the housekeeping staff were amazing and extremely helpful would stay here again
Stayed 5 nights in Nov 2024

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The whole experience was very good in my opinion. Everything was smooth, no headaches or going back and forth on anything. If something is missing, and I mean anything whether it is a material or a service, just ask and they will make it happen. Finally, big shout out for the cleaning member Mahmoud Ahmed this guy is very nice, helpful, and wants his guests to feel most comfortable, I truly appreciate his service.
Stayed 7 nights in Nov 2024

10/10 Excellent

Sadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing trip, close to the haram, shuttle service and golf carts included to take you to the haram. Had dinner buffet which was really nice. Helpful and friendly staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

Lakey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the partial Haram view and the room was amazing, especially the bed near the large windows was just breath taking. Would highly recommend this hotel. The staff were very friendly and always wanting to assist.
Stayed 6 nights in Oct 2024

10/10 Excellent

Tslima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind receptionists, Yasir & Abdulaziz Allqarni. Was greeted with a friendly smile and gave us great service. Very beautiful room and view. Thank you for a great experience.
Stayed 5 nights in Oct 2024

10/10 Excellent

Moiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Muhammad

Stayed 5 nights in Sep 2024

8/10 Good

Kamran

Liked: Cleanliness, property conditions & facilities
Very convenient and walkable
Stayed 7 nights in Sep 2024

2/10 Terrible

Nazeer

Stayed 3 nights in Sep 2024

10/10 Excellent

Sinet Abdi

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Maryam Khan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
By far the most comfy beds I’ve slept in. Was given a complimentary room upgrade. Shower was amazing, beautiful decor & everything exceeded my expectations. Will definitely book for next Umrah trip, inshalla
Stayed 2 nights in Aug 2024

2/10 Terrible

Hafiz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

muhammad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The hotel is nice and near. They have superb shuttle Ahad, the room service guy was amazing. Highly recommended
Stayed 3 nights in Aug 2024

6/10 Okay

Narjis

Disliked: Cleanliness, staff & service
Smelly room for first 2 days, Changed after 6 requests, Unprofessional Staff
Stayed 7 nights in Jul 2024

10/10 Excellent

Sheikh Amer

Stayed 2 nights in Jul 2024