The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 5-star property consist of a 24-hour business center and 5 meeting rooms. This Art Deco hotel also offers a library, tour/ticket assistance, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.
Makarem Umm Alqura Hotel is a smoke-free property.
Makarem Umm Alqura Hotel offers 336 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Free self parking , Parking (limited spaces)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Al Taai Restaurant - This restaurant serves breakfast and lunch.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in time starts at 4 PM
Check-in time ends at midnight
Check-out time is 12:30 PM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Contactless check-in and contactless check-out are available.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Debit cards
Gap period enforced between guest stays - 24 hours
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
Couples wishing to share a room must provide proof of marriage.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Alcohol is not served or permitted at this property.
Contactless check-in and contactless check-out are available.