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Makarem Umm Al Qura Hotel

5.0 star property

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Photo gallery for Makarem Umm Al Qura Hotel

Lobby
Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Hallway
Front of property
Daily buffet breakfast (SAR 100 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
$52
includes taxes & fees
Oct 18 - Oct 19

Explore the area

View in a map
Ajyad Street, Makkah, Ar Rawabi
  • Place, The Clock Towers
    ‪2 min drive‬
  • Place, Great Mosque of Makkah
    ‪2 min drive‬
  • Place, Kaaba
    ‪2 min drive‬

Room options

View all photos for Premium Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Room

  • 398 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Triple Room

  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium King Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium King Suite

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Superior Quadruple Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Quadruple Room

  • Sleeps 4

View all photos for Superior Triple Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Triple Room

  • Sleeps 3

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About this property

Makarem Umm Al Qura Hotel

5-star Makkah hotel, connected to a shopping center in Ar Rawabi
A restaurant, a 24-hour business center, and 24-hour room service are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Makarem Umm Al Qura Hotel offers 336 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 5-star property consist of a 24-hour business center and 5 meeting rooms. This Art Deco hotel also offers a library, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Makarem Umm Al Qura Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Al Taai Restaurant - This restaurant serves breakfast and lunch.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SAR 100 per person
  • A restaurant

Restaurants on site

  • Al Taai Restaurant

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should note that this property serves pre-dawn and sunset meals according to local customs during Ramadan.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 100 per person
  • Rollaway bed fee: SAR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002241

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Alqura
Makarim Hotel
Makarim Umm Alqura
Makarim Umm Alqura Hotel
Makarim Umm Alqura Hotel Mecca
Makarim Umm Alqura Mecca
Umm Alqura Hotel
Umm Alqura Makarim
Umm Alqura Makarim Hotel
Makarim Umm AlQura Hotel Makkah/Mecca
Makarem Umm Alqura Hotel Mecca
Makarem Umm Alqura Hotel
Makarem Umm Alqura Mecca
Makarem Umm Alqura
Makarem Umm AlQura Hotel Makkah/Mecca
Makarem Umm Al Qura
Makarem Umm Alqura Hotel
Makarem Umm Al Qura Hotel Hotel
Makarem Umm Al Qura Hotel Makkah
Makarem Umm Al Qura Hotel Hotel Makkah

Makarem Umm Al Qura Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 126 out of 323 reviews
Rating 8 - Good. 90 out of 323 reviews
Rating 6 - Okay. 69 out of 323 reviews
Rating 4 - Poor. 21 out of 323 reviews
Rating 2 - Terrible. 17 out of 323 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hamzah

Stayed 2 nights in Jul 2025

2/10 Terrible

sadik

Stayed 1 night in Jul 2025

10/10 Excellent

Anara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice and clean hotel with a great restaurant.
Stayed 2 nights in Feb 2025

6/10 Okay

Omar, San Jose

Disliked: Cleanliness, staff & service
The room wasn't ready when we checked in, the towels were very old, and they didn't clean the room at all.
Stayed 2 nights in Apr 2025

6/10 Okay

Syed

Traveled with family
Liked: Staff & service
The rental price was right but transportation to Haram was not limited. We had to book a taxi to go to Haram.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fatuma

Stayed 3 nights in Apr 2025

8/10 Good

Irbaaz

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Didn't like the cleanliness & bus wait times.
Stayed 1 night in Apr 2025

10/10 Excellent

mohamed naser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

2/10 Terrible

Sohaib

Traveled with family
Disliked: Cleanliness, staff & service, amenities
it says 5 star hotel, but it's less than 2 stars, not clean, bad AC, bad room service, not body picks the call.
Stayed 2 nights in Apr 2025

4/10 Poor

Iqbal, sidcup

Traveled with family
Disliked: Amenities
There was a continuous stinking smell of drainage coming through the drains which filled the room as well and there were no windows to ventilate. Tea not supplied, water not refilled, no condiments, rubbish toiletries, food was average and expensive. ATM was broken, barbers were only good to shave heads nothing else and expensive, no milk supplied for tea. All in all not worth the money they charged.
Stayed 1 night in Mar 2025

6/10 Okay

Mahbub

Liked: Cleanliness, staff & service
Porters and cleaners were very helpful and were eager to serve
Stayed 3 nights in Mar 2025

10/10 Excellent

Reda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice staff who is always smiling and ready to answer any question and help. Iftar buffet was outstanding! I will definitely stay in Makarem during my next Makka trip
Stayed 7 nights in Mar 2025

6/10 Okay

Yousuf

Stayed 8 nights in Mar 2025

10/10 Excellent

Abdulsabur, Ibadan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from Haram. Walkable but not easy. Getting bus back osnt easy
Stayed 9 nights in Mar 2025

4/10 Poor

Aarzoo

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
There was a cockroach in the room on the praying mat. That was very unexpected and when I showed the video to the staff they did not do anything except said, "I am sorry for this"
Stayed 1 night in Mar 2025

6/10 Okay

Ibrahim

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Bassel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal for it’s price
Stayed 4 nights in Mar 2025

10/10 Excellent

Elhadj

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2025

8/10 Good

Maulin

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel - only the distance from Masjid Al Haram is a little bit far!
Stayed 3 nights in Mar 2025

8/10 Good

Fawad

Liked: Cleanliness, staff & service, property conditions & facilities
Bus to haram
Stayed 1 night in Mar 2025

8/10 Good

Kazi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were just getting a bad smell from the bathroom which was annoying. All other services are good.
Stayed 3 nights in Mar 2025

10/10 Excellent

SOHAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Sandy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Dilawar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Mar 2025