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Makkah Towers

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Makkah Towers

Interior
Front of property
Twin Room | Premium bedding, minibar, in-room safe, desk
Gift shop
Coffee shop

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Ibrahim Al Khalil Street, Al Haram, Makkah, Makkah, 24231
  • Abraj Al-Bait Towers
    1 min walk
  • Great Mosque of Makkah
    2 min walk
  • King Fahad Gate
    4 min walk

Room options

View all photos for Deluxe Room Partial Haram View with Three Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room Partial Haram View with Three Twin Beds

  • 474 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Premium Room Partial Kaaba View with Two Twin Beds

Premium bedding, minibar, in-room safe, desk

Premium Room Partial Kaaba View with Two Twin Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Suite with Two Single Beds

Premium bedding, minibar, in-room safe, desk

Studio Suite with Two Single Beds

  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Guest Room City View with Two Twin Beds

Premium bedding, minibar, in-room safe, desk

Guest Room City View with Two Twin Beds

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room Partial Haram View with Two Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room Partial Haram View with Two Twin Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room City View with Three Twin Beds

Family Room City View with Three Twin Beds | Premium bedding, minibar, in-room safe, desk

Family Room City View with Three Twin Beds

  • 495 sq ft
  • City view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Studio Suite partial Haram View with Two Single Beds

Premium bedding, minibar, in-room safe, desk

Studio Suite partial Haram View with Two Single Beds

  • 506 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for One Bedroom Suite Haram View With Two Twin Beds

One Bedroom Suite Haram View With Two Twin Beds | Premium bedding, minibar, in-room safe, desk

One Bedroom Suite Haram View With Two Twin Beds

  • 969 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Duplex Suite Haram View With Two Twin Beds

Premium bedding, minibar, in-room safe, desk

Duplex Suite Haram View With Two Twin Beds

  • 1012 sq ft
  • Sleeps 6
  • 2 Twin Beds

Similar properties

Exterior

Makkah Clock Royal Tower, A Fairmont Hotel

Spa
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very Good, (1005)
The price is $367
per night
$443 total
includes taxes & fees
Jan 11 - Jan 12
Makkah Clock Royal Tower, A Fairmont Hotel

About this property

Makkah Towers

5-star Makkah hotel, connected to a shopping center in Al Hajlah
5 restaurants, a 24-hour business center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and 24-hour room service.
Makkah Towers offers 798 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Accommodations at this 5-star hotel have kitchenettes with refrigerators. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Wired and wireless Internet access is complimentary. This 5-star property offers access to a 24-hour business center. This Art Deco hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge).

Makkah Towers is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Al Fayhaa restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
EL Etlalah Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open select days.
Al Andalus restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Cafe Cino - This coffee shop serves brunch and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (SAR 600 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 per person
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Andalus restaurant
  • Al Fayhaa restaurant
  • Cafe Cino
  • EL Etlalah Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center

Spa

  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 26 floors
  • 6 buildings
  • Art Deco architecture
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Kitchenette
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
During Ramadan, from March 1-29, 2025, the restaurant serves sohor (pre-dawn meal) and iftar (evening meal) according to local custom. Sohor is available for SAR 100 per person, per day, and iftar is available for SAR 120 per person, per day (fees exclude taxes). Guests booked in breakfast included rate plans will receive iftar instead of breakfast during this time. Guests booked in dinner included rate plans will receive sohor instead of dinner during this time.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 250 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 120 per person
  • Self parking fee: SAR 600 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000983

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Towers
Hilton Towers
Hilton Towers Makkah
Makkah Hilton
Makkah Hilton Towers
Makkah Hilton Towers Hotel
Makkah Hilton Towers Hotel Mecca
Makkah Hilton Towers Mecca
Makkah Towers
Makkah Towers Hilton

Makkah Towers Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 331 out of 833 reviews" "
Rating 8 - Good. 284 out of 833 reviews" "
Rating 6 - Okay. 120 out of 833 reviews" "
Rating 4 - Poor. 48 out of 833 reviews" "
Rating 2 - Terrible. 50 out of 833 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Zameer

Traveled with family
Disliked: Staff & service, property conditions & facilities
Everything that I requested was not done I booked two rooms. They gave me room as far apart from each other and different floors they told me my request was not on the system. They will change me the next day, but every day I called the never bothered to assist.. My family had to stay separate requested no steps because of Wheel Chair . They did not accommodate cleaning of rooms on a daily basis was not done. Terrible service.
Stayed 4 nights in Sep 2024

8/10 Good

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Anam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting
Stayed 4 nights in Sep 2024

10/10 Excellent

Hassan

Liked: Staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Khalid, ESSEX

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They allocated our room at tower 3,Where groups stays, was difficult to use elivators and waiting times can expect around 45 minutes to go down/up.Quite frustrating. Better stay in hotel not tower's.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most I like Al haram view which is amazing
Stayed 5 nights in Aug 2024

2/10 Terrible

Abdo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel WiFi is not working. They have very bad service not answering anything.very very disappointing.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ahmed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and nice. It has 2 bathroom which I never saw it at any hotel before. we can see a partially haram view. Very cooperative staff. AC is excellent
Stayed 2 nights in Aug 2024

8/10 Good

Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

izhar ud

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Zair

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very close to Haram, very convenient. The staff were very very helpfull. The reception and concierge were also very helpfull. I will visit again Inshallah.
Stayed 5 nights in Aug 2024

6/10 Okay

Rafay

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The property was OK, there could be better cleaning and better room services. Internet wasn't working due to poor signals. However, the location was excellent as it is just minutes walk away from the Haram (which was my primary purpose) and food areas are close-by.
Stayed 1 night in Aug 2024

10/10 Excellent

Tahira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so convenient Easy to walked in haram
Stayed 8 nights in May 2024

4/10 Poor

Muhammad Ibad

Traveled with family
Disliked: Property conditions & facilities
The place was ok not cleaned as we have found a bad bug in our room which leads us to change the room and the service is very slow.
Stayed 1 night in Apr 2024

10/10 Excellent

ASHIQUR, Quincy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The great things about this hotel is about its stuff and friendly managements.
Stayed 3 nights in Apr 2024

8/10 Good

dost

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 3 nights in Mar 2024

2/10 Terrible

Lahsen

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Mohammad

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Ahmad

Stayed 2 nights in Mar 2024

6/10 Okay

Shahid

Traveled with family and small children
Liked: Staff & service
Bathroom was too small
Stayed 4 nights in Mar 2024

2/10 Terrible

Nannemia

Disliked: Cleanliness, staff & service, property conditions & facilities
Security is so rude and disrespect, they just yell and shout at you even after showing hotel card. No respect to hotel residents. Show favor to local language speaking people. Hope you guys are reviewing CC tv cameras.
Stayed 3 nights in Mar 2024

6/10 Okay

Najla

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Below expectation Not a 5 star property
Stayed 2 nights in Mar 2024

4/10 Poor

Eehab, Lynn Haven

Stayed 1 night in Mar 2024

2/10 Terrible

Hamdan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dissappointed with service and facilities. Also I didnt get my room until 11:30PM eventhough I was there at 5PM just after checkin time and they asked me to leave sharp at 12 midday without late checkout. Furthermore the availability of dining options in the hotel are extremely expensive and the food quality was not high. Furthermore the room carpet seemed not vacumed or cleaned as my foot soles were getting dark in my own room!! At checkin there was a confusion amd I was left eithout a room waiting for 1 hour as they gave my room to someone else!! Overall extremely dissatisfied eith this hotel.
Stayed 1 night in Mar 2024

6/10 Okay

FATIMAH

Stayed 2 nights in Feb 2024