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Makkah Towers

5.0 star property

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Photo gallery for Makkah Towers

Interior
Coffee shop
Front of property
Twin Room | Premium bedding, minibar, in-room safe, desk
Gift shop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking available
  • Free WiFi
  • Housekeeping
  • Air conditioning

Explore the area

Map
Ibrahim Al Khalil Street, Al Haram, Makkah, Makkah, 24231
  • Abraj Al-Bait Towers
    ‪1 min walk‬
  • Great Mosque of Makkah
    ‪2 min walk‬
  • Kaaba
    ‪6 min walk‬

Room options

View all photos for Deluxe Room Partial Haram View with Three Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room Partial Haram View with Three Twin Beds

  • 474 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Premium Room Partial Kaaba View with Two Twin Beds

Premium bedding, minibar, in-room safe, desk

Premium Room Partial Kaaba View with Two Twin Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Suite with Two Single Beds

Premium bedding, minibar, in-room safe, desk

Studio Suite with Two Single Beds

  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Guest Room City View with Two Twin Beds

Premium bedding, minibar, in-room safe, desk

Guest Room City View with Two Twin Beds

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room Partial Haram View with Two Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room Partial Haram View with Two Twin Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room City View with Three Twin Beds

Family Room City View with Three Twin Beds | Premium bedding, minibar, in-room safe, desk

Family Room City View with Three Twin Beds

  • 495 sq ft
  • City view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Studio Suite partial Haram View with Two Single Beds

Studio Suite partial Haram View with Two Single Beds | Premium bedding, minibar, in-room safe, desk

Studio Suite partial Haram View with Two Single Beds

  • 506 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for One Bedroom Suite Haram View With Two Twin Beds

Premium bedding, minibar, in-room safe, desk

One Bedroom Suite Haram View With Two Twin Beds

  • 969 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Duplex Suite Haram View With Two Twin Beds

Duplex Suite Haram View With Two Twin Beds | Premium bedding, minibar, in-room safe, desk

Duplex Suite Haram View With Two Twin Beds

  • 1012 sq ft
  • Sleeps 6
  • 2 Twin Beds

Similar properties

Building design

Swissôtel Al Maqam Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (825)
$877 nightly
The price is $877 total
includes taxes & fees
Swissôtel Al Maqam Makkah

About this property

Makkah Towers

5-star Makkah hotel, connected to a shopping center in Al Hajlah
5 restaurants, a 24-hour business center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and 24-hour room service.
Makkah Towers offers 798 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Accommodations at this 5-star hotel have kitchenettes with refrigerators. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Wired and wireless Internet access is complimentary. This 5-star property offers access to a 24-hour business center. This Art Deco hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge).

Makkah Towers is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Al Fayhaa restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
EL Etlalah Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open select days.
Al Andalus restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Cafe Cino - This coffee shop serves brunch and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (SAR 870 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 per person
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Andalus restaurant
  • Al Fayhaa restaurant
  • Cafe Cino
  • EL Etlalah Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center

Spa

  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 26 floors
  • 6 buildings
  • Art Deco architecture
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Kitchenette
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 250 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 120 per person
  • Self parking fee: SAR 870 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000983

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Towers
Hilton Towers
Hilton Towers Makkah
Makkah Hilton
Makkah Hilton Towers
Makkah Hilton Towers Hotel
Makkah Hilton Towers Hotel Mecca
Makkah Hilton Towers Mecca
Makkah Towers
Makkah Towers Hilton

Makkah Towers Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 363 out of 893 reviews
Rating 8 - Good. 295 out of 893 reviews
Rating 6 - Okay. 129 out of 893 reviews
Rating 4 - Poor. 50 out of 893 reviews
Rating 2 - Terrible. 56 out of 893 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanzin

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Khandakar M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closed to haram, convenient location to all the restaurants and shopping mall.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sirajudeen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is closer to Haram and is very convenient for the daily prayer and tawafs. Property is very clean.
Stayed 4 nights in Feb 2025

10/10 Excellent

Syeda

Stayed 2 nights in Jan 2025

6/10 Okay

Ruman Suhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator doesn’t work properly
Stayed 2 nights in Jan 2025

6/10 Okay

Ruman Suhail

Lift doesn’t work properly
Stayed 1 night in Jan 2025

4/10 Poor

sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very closed up no good air. the elevators were sooooo packed if u want to go out u have to wait 15 minutes for the alvators to arrive we talked to them we want to change our room they ignored us.
Stayed 3 nights in Jan 2025

6/10 Okay

Danish

Traveled with family
Don’t have any king size room so for couples not good hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Saeed, Oak Lawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

ahmed

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

A disgruntled hotel manager

When I went to checking the manager told me that I do not have the reservation. I showed him on my cell phone document you sent me but he replied that his records do not show any reservation. He indicated that he never heard of hotels.com and advised me to use different means of preserving any hotels in the future. Fortunately I had a hard copy printout of your document and I showed it to the manager. He indicated that as long as there is no booking number these papers on invalid I showed him the itinerary number enclosed with your document and he indicated that this is only good for hotels.com Does not mean much to him. He was completely insistent that there was no reservation for me. After a lot of arguments he conceded that there is a reservation under my name but he has no way of knowing that I am not another person with the same name. I indicated that it is very unlikely that another person with my exact name and exact length of stay has made a reservation in the hotel. He finally agreed to give me a room. The stay in the hospital was not very convenient the weight by the elevator was a minimal of 15 minutes and usually extremely crowded and packed with no good organization. The quality of the food is at best mediocre. Definitely would not recommend this hotel for anybody. I am not sure whether the problem in my reservation was from hotel start: All from a clearly very disgruntled hotel manager.
Stayed 2 nights in Jan 2025

10/10 Excellent

Muhammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little expensive but still worth it

View was great (Haram view) breakfast was good . Very nice staff
Stayed 3 nights in Dec 2024

8/10 Good

Muhammad

Stayed 1 night in Jan 2025

8/10 Good

Tanzin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

2/10 Terrible

MUHAMMAD

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Issue with internet, no Wifi connection
Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmed

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 4 nights in Jan 2025

8/10 Good

Junaid

Liked: Cleanliness, staff & service
Perfect location. Nice rooms. I wished there were more elevators.
Stayed 1 night in Jan 2025

2/10 Terrible

Mohammed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dirty, staff not receptive. The lifts were not working. The breakfast was poor.
Stayed 5 nights in Jan 2025

6/10 Okay

Mohammed

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Very close to haram but not worth the price
Stayed 7 nights in Dec 2024

10/10 Excellent

Aftab

Stayed 1 night in Jan 2025

10/10 Excellent

Shoeb

Stayed 3 nights in Dec 2024

8/10 Good

Maha

Stayed 3 nights in Dec 2024

10/10 Excellent

Adnan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 5 nights in Nov 2024

10/10 Excellent

Md

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the staff was very helpful and friendly. The manager at the reception was kind enough to offer us an upgrade when we were too early before the check in time. Muhammad Alam and Sameer were outstanding. They
Stayed 7 nights in Dec 2024

10/10 Excellent

Shahbaz, Baltimore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adjacent to the Haram Kaaba, where you are closed to Haram and fet in and out quickly
Stayed 2 nights in Nov 2024