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Mercure Makkah Aziziah

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February 2025

Photo gallery for Mercure Makkah Aziziah

Exterior
Reception
Restaurant
In-room safe, soundproofing, free WiFi
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
6541 Kulliyyat Al Banat Al Jamiah Mecca, a 24243 Makkah Al Taif Road, Makkah, Makkah, 24243
  • Faqih Mosque
    3 min drive
  • Al-Rajhi Mosque
    5 min drive
  • البيك
    6 min walk
  • Makkah (QCA-Makkah Bus Station)
    5 min drive

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, soundproofing, free WiFi

Classic Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, Multiple Beds

In-room safe, soundproofing, free WiFi

Classic Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds

View all photos for Classic Triple Room, Multiple Beds

Classic Triple Room, Multiple Beds | In-room safe, soundproofing, free WiFi

Classic Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, soundproofing, free WiFi

Classic Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Novotel Makkah Thakher City

Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (414)
The price is $48
per night
$58 total
includes taxes & fees
Jan 11 - Jan 12
Novotel Makkah Thakher City

About this property

Mercure Makkah Aziziah

Makkah hotel connected to the convention center in Al Jamiah
2 restaurants, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and spa services.
Mercure Makkah Aziziah offers 398 air-conditioned accommodations with safes. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Saydaty. The spa is open select days.
Mercure Makkah Aziziah features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and 3 meeting rooms. This Makkah hotel also offers spa services and an elevator. Guests can use the outdoor pool at a partner property. Onsite covered self parking is complimentary. A total renovation of this property was completed in January 2024.

Mercure Makkah Aziziah is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mercure Makkah Aziziah has 2 restaurants on site.

Languages

Arabic, English, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: SAR 30 for adults and SAR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Full-service spa

  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 100
  • Smoke-free property
  • Traditional architecture

Room amenities

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for continental breakfast: approximately SAR 30 for adults and SAR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007296

We should mention

Couples wishing to share a room must provide proof of marriage
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Makkah Aziziah Hotel
Mercure Makkah Aziziah Makkah
Mercure Makkah Aziziah Hotel Makkah

Mercure Makkah Aziziah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 57 reviews" "
Rating 8 - Good. 14 out of 57 reviews" "
Rating 6 - Okay. 4 out of 57 reviews" "
Rating 4 - Poor. 2 out of 57 reviews" "
Rating 2 - Terrible. 2 out of 57 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

YOUSEF

Stayed 3 nights in Sep 2024

8/10 Good

Amru

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
سرير نفر قصير ونحيف
Stayed 1 night in Sep 2024

8/10 Good

Rahat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Mercure was very good, the rooms are a very good size and they are very clean. Room service is great, there is a switch in your room that you must press to indicate that you want room service. Shoutout to Md Saddam for great service! The breakfast options are good, with fresh omelettes available to be made every day for you. Breakfast timings of 6:30-10:30 are also very good. The shuttle service is okay. The Masjid al-haram authorities decide where hotel shuttles will stop on a cycle of a few weeks. You can ask the receptionist which bus stop it will stop at. During your visit, if it stops at Kudi bus station, then take the shuttle as it is quite close. If it stops at al-gazzah station, then do not take the shuttle, the walk is very long. Nearly 30 mins from the clock tower, and in the heat it can get difficult. Instead, take the number 6 public transport bus that stops right outside the hotel to the haram, this is much more frequent and stops near the haram (7 min walk). Trying to get the shuttle can be stressful because of the fixed timings, the public bus was much less stressful as it came very regularly. If you’re looking for a budget friendly stay of high quality and don’t mind taking a bus, this is definitely the place to go.
Stayed 16 nights in Aug 2024

10/10 Excellent

Abdelwahab

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and rooms were specious. The best hotel I have stayed at in Medinah and I have stayed in 5 star hotels. Jazkom Allahu Khiran for making my family's stay a memorable one!
Stayed 1 night in Aug 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

shahid m.

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice property far from haram and no restaurants around
Stayed 2 nights in Aug 2024

10/10 Excellent

ABDALLH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Mahmoud

Liked: Property conditions & facilities
The cleaning service should be improved as I waked everyday found a rubbish through at the coridor and beside lift to be honest that was my first time to see such a thing in an hotel also breakfast should include more varities. Overall it was a good experience with value for money and I love that the hotel provide free transportation to Haram approximately every hour I consider the bus is the spirt for this hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

jooe

Liked: Staff & service
Disliked: Cleanliness
Good
Stayed 3 nights in Jun 2024

10/10 Excellent

Mohamad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Khaled

Stayed 1 night in Jun 2024

4/10 Poor

Ahmed

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Muhammad Kashif

Traveled with partner
Liked: Cleanliness, staff & service
Without notices, restaurant are out of services. Further no room services are available for meal.
Stayed 4 nights in Jun 2024

10/10 Excellent

Munir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Alhumduliallah every thing very nice Staff very co coopérative Thank my brother
Stayed 1 night in Jun 2024

10/10 Excellent

Slimane

Stayed 5 nights in May 2024

10/10 Excellent

Nayef

Liked: Cleanliness, staff & service, property conditions & facilities
👍🍁 nice service good area
Stayed 6 nights in May 2024

10/10 Excellent

Mohamed

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Nayef

Liked: Cleanliness, staff & service, property conditions & facilities
🍁
Stayed 2 nights in May 2024

10/10 Excellent

Amirouche

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for all the Mercure's staff, it was a pleasur to stay here more than one month and half. I really recommand the hotel, you will not be deceved. Thank you
Stayed 28 nights in Apr 2024

6/10 Okay

Fahad

Traveled with group
Disliked: Staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for 6 nights and then we extended our stay for another 5 nights, and it is one of the best hotels in this area that we stayed in during our Umrah trip. This hotel is a little far from Haram but the bus runs every hour and takes 10-15 minutes to reach Haram. Thank you for the excellent service, transportation, facilities, staff and everything is great, the rooms are absolutely comfortable and the lobby is beautiful. We really enjoyed our stay and you made our stay wonderful. We will definitely come back. Thank you أقمنا أنا وزوجتي لمدة 6 ليالٍ ثم قمنا بتمديد إقامتنا لمدة 5 ليالٍ أخرى، وهو من أفضل الفنادق في هذه المنطقة التي أقمنا فيها خلال رحلة العمرة. هذا الفندق بعيد قليلاً عن الحرم ولكن الحافلة تعمل كل ساعة وتستغرق من 10 إلى 15 دقيقة للوصول إلى الحرم. شكرًا لك على الخدمة الممتازة والنقل والمرافق والموظفين وكل شيء رائع، الغرف مريحة تمامًا واللوبي جميل. لقد استمتعنا حقًا بإقامتنا وجعلت إقامتنا رائعة. سنعود بالتأكيد. شكرًا لك
Stayed 6 nights in Apr 2024

10/10 Excellent

Sami, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service was the best specially Nada
Stayed 2 nights in Apr 2024

8/10 Good

ABDALLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Sulayman

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should be avoided at all costs! The front desk staff are incompetent and will pretend to be dealing with your issues when they actually are not. We had issues from the moment we arrived at the property. Although we had booked two rooms under the same reservation, the incompetent front desk staff could not find one of the rooms that we booked and made us wait for a good while in the hotel lobby, after we have had a long day of travelling. We were eventually provided with two key cards for two rooms but only to open one of the rooms and find out that the room was still occupied. We returned to the front desk to raise this issue and we were eventually given another room but it did not match the specs of what we initially reserved. The walls of the rooms are thin and you could hear people talking from other rooms and the bathroom facilities were inadequate. When we turned on the shower, there is an initial flow of hot water but this would quickly run out, and then we would have to finish our showers with cold water. There was always standing water in the shower tray and the water would overflow onto the bathroom floor and beyond making it very slippery and dangerous - both our rooms had to be attended by the maintenance team. There were 3 instances of the fire alarm going off and we were informed by the staff that these were as a result of people smoking in their rooms. Ultimately, we have had enough and cut our stay short and booked another hotel.
Stayed 6 nights in Mar 2024