Makkah hotel connected to the convention center in Al Jamiah
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and a 24-hour front desk.
Mercure Makkah Aziziah offers 398 air-conditioned accommodations with safes. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and meeting rooms.
Public areas are equipped with complimentary wireless Internet access. This Makkah hotel also offers a 24-hour fitness center and an elevator. Guests can use the outdoor pool at a partner property. Onsite covered self parking is complimentary. A total renovation of this property was completed in January 2024.
Mercure Makkah Aziziah is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mercure Makkah Aziziah has 2 restaurants on site.
Languages
Arabic, English, Urdu
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free covered self parking on site
Wheelchair-accessible parking available
Food and drink
Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: SAR 30 for adults and SAR 15 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Things to do
24-hour gym
Outdoor pool (guest access)
Family friendly
Access to nearby outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Business services
Business center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Elevator (39 inch wide door)
Tile flooring in public areas
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
More
1 building
11 floors
Banquet hall
Built in 100
Renovated entire property - January 2024
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Towels provided
Food and drink
Electric kettle
More
Air conditioning
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
Fee for continental breakfast: approximately SAR 30 for adults and SAR 15 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007296
We should mention
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
Property is also known as
Mercure Makkah Aziziah Hotel
Mercure Makkah Aziziah Makkah
Mercure Makkah Aziziah Hotel Makkah
Mercure Makkah Aziziah Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff A , professional, polite, nice. Hotel clean, they have everything you need to be comfortable. I will 100 recommend this hotel.
Mariam
Stayed 4 nights in Dec 2024
8/10 Good
Maheen, Sacramento
Dec 31, 2024
Liked: Cleanliness
The bus drops you off far- if it was a shuttle or something that takes you closer that would be great. The staff is okay, some good and some not so good, depends on who you get. This is my second time staying here, for the price it’s very good but you have to keep in mind that you’ll be paying anywhere from 10-20 riyal to go to Haram each time. To come back depending on the time, 15-30 riyal is what they can ask.
To sum it up- it’s fair, biggest issue is communication and lack of empathy/flexibility from staff.
So- firstly, the staff the people at reception and restaurant do not speak any English and it is hard for anyone who doesn’t speak Arabic to communicate with them. Even after translating via Google, they were simply unable to understand anything. Then when checking out, everyone was MIA at like 7:30am so I had to go and get a cart and load my luggage etc myself.
The housekeeping staff was very good, the room was good but there was a smell of wet clothes because when you shower water goes everywhere and it would be better if the shower curtain wasn’t even there. Another issue is Careem/Uber, the pick up location is somewhere else even when you put the address of the hotel so everytime I called a taxi I had to struggle with them a bit.
Everything was good, nice spacious clean rooms, all the required equipment in the room..great spread of breakfast. Shuttle service to haram,, helpful friendly courteous staff .large gym area, business centre, gift shop, .lunch and dinner also available at the hotel..not any eating places nearby. Was a mosque and bus stop opposite hotel. Thanks to everyone there.was a pleasant stay. .