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Mercure Makkah Aziziah

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Photo gallery for Mercure Makkah Aziziah

Exterior
Interior
Reception
In-room safe, soundproofing, free WiFi, bed sheets
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
6541 Kulliyyat Al Banat Al Jamiah Mecca, a 24243 Makkah Al Taif Road, Makkah, Makkah, 24243
  • Makkah Mall
    ‪6 min drive‬
  • Kaaba
    ‪7 min drive‬
  • Great Mosque of Makkah
    ‪7 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, soundproofing, free WiFi, bed sheets

Classic Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, Multiple Beds

In-room safe, soundproofing, free WiFi, bed sheets

Classic Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds

View all photos for Classic Triple Room, Multiple Beds

Classic Triple Room, Multiple Beds | In-room safe, soundproofing, free WiFi, bed sheets

Classic Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, soundproofing, free WiFi, bed sheets

Classic Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

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  • Parking included
  • Free WiFi
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4.4 out of 5, Excellent, (545)
The price is $38
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About this property

Mercure Makkah Aziziah

Makkah hotel connected to the convention center in Al Jamiah
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and a 24-hour front desk.
Mercure Makkah Aziziah offers 398 air-conditioned accommodations with safes. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Makkah hotel also offers a 24-hour fitness center and an elevator. Guests can use the outdoor pool at a partner property. Onsite covered self parking is complimentary. A total renovation of this property was completed in January 2024.

Mercure Makkah Aziziah is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mercure Makkah Aziziah has 2 restaurants on site.

Languages

Arabic, English, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: SAR 30 for adults and SAR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 100
  • Renovated entire property - January 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for continental breakfast: approximately SAR 30 for adults and SAR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007296

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

Property is also known as

Mercure Makkah Aziziah Hotel
Mercure Makkah Aziziah Makkah
Mercure Makkah Aziziah Hotel Makkah

Mercure Makkah Aziziah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 86 reviews
Rating 8 - Good. 24 out of 86 reviews
Rating 6 - Okay. 6 out of 86 reviews
Rating 4 - Poor. 3 out of 86 reviews
Rating 2 - Terrible. 3 out of 86 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mariam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff A , professional, polite, nice. Hotel clean, they have everything you need to be comfortable. I will 100 recommend this hotel.
Stayed 4 nights in Dec 2024

8/10 Good

Maheen, Sacramento

Liked: Cleanliness
The bus drops you off far- if it was a shuttle or something that takes you closer that would be great. The staff is okay, some good and some not so good, depends on who you get. This is my second time staying here, for the price it’s very good but you have to keep in mind that you’ll be paying anywhere from 10-20 riyal to go to Haram each time. To come back depending on the time, 15-30 riyal is what they can ask.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamed

Stayed 1 night in Dec 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is affordable and the rooms are spacious.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a convenient location, and the rooms are spacious.
Stayed 1 night in Dec 2024

8/10 Good

YOUSEF

Business traveler
Liked: Cleanliness, staff & service
الفندق جيد ونظيف وموقعه طيب ويوجد نقل ترددي للحرم والموظفين ممتازين وبالخصوص موظفين الاستقبال لهم ولإدارة الفندق الشكر والتقدير
Stayed 1 night in Dec 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and spacious room, and convenient location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the affordability of the hotel and its breakfast. There was nothing to dislike.
Stayed 3 nights in Dec 2024

2/10 Terrible

Mohammed Fokhrul

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Maheen, Sacramento

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
To sum it up- it’s fair, biggest issue is communication and lack of empathy/flexibility from staff. So- firstly, the staff the people at reception and restaurant do not speak any English and it is hard for anyone who doesn’t speak Arabic to communicate with them. Even after translating via Google, they were simply unable to understand anything. Then when checking out, everyone was MIA at like 7:30am so I had to go and get a cart and load my luggage etc myself. The housekeeping staff was very good, the room was good but there was a smell of wet clothes because when you shower water goes everywhere and it would be better if the shower curtain wasn’t even there. Another issue is Careem/Uber, the pick up location is somewhere else even when you put the address of the hotel so everytime I called a taxi I had to struggle with them a bit.
Stayed 9 nights in Nov 2024

10/10 Excellent

Muhammad Waqas, Dubai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised to find that my room was spacious and very comfortable, and the price was very reasonable.
Stayed 1 night in Nov 2024

10/10 Excellent

Muhammad Waqas, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Rajaie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

vahdet

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel I recommended everyone
Stayed 4 nights in Jul 2024

10/10 Excellent

Sherifdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay at the Hotel
Stayed 6 nights in Nov 2024

6/10 Okay

Areeba

Stayed 2 nights in Nov 2024

8/10 Good

Muhammad Tahir

Stayed 3 nights in Oct 2024

10/10 Excellent

Mohammad billal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and really helpful staff.
Stayed 10 nights in Sep 2024

10/10 Excellent

saira banu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, nice spacious clean rooms, all the required equipment in the room..great spread of breakfast. Shuttle service to haram,, helpful friendly courteous staff .large gym area, business centre, gift shop, .lunch and dinner also available at the hotel..not any eating places nearby. Was a mosque and bus stop opposite hotel. Thanks to everyone there.was a pleasant stay. .
Stayed 4 nights in Sep 2024

8/10 Good

YOUSEF

Stayed 3 nights in Sep 2024

8/10 Good

Amru

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
سرير نفر قصير ونحيف
Stayed 1 night in Sep 2024

8/10 Good

Rahat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Mercure was very good, the rooms are a very good size and they are very clean. Room service is great, there is a switch in your room that you must press to indicate that you want room service. Shoutout to Md Saddam for great service! The breakfast options are good, with fresh omelettes available to be made every day for you. Breakfast timings of 6:30-10:30 are also very good. The shuttle service is okay. The Masjid al-haram authorities decide where hotel shuttles will stop on a cycle of a few weeks. You can ask the receptionist which bus stop it will stop at. During your visit, if it stops at Kudi bus station, then take the shuttle as it is quite close. If it stops at al-gazzah station, then do not take the shuttle, the walk is very long. Nearly 30 mins from the clock tower, and in the heat it can get difficult. Instead, take the number 6 public transport bus that stops right outside the hotel to the haram, this is much more frequent and stops near the haram (7 min walk). Trying to get the shuttle can be stressful because of the fixed timings, the public bus was much less stressful as it came very regularly. If you’re looking for a budget friendly stay of high quality and don’t mind taking a bus, this is definitely the place to go.
Stayed 16 nights in Aug 2024

10/10 Excellent

Abdelwahab

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and rooms were specious. The best hotel I have stayed at in Medinah and I have stayed in 5 star hotels. Jazkom Allahu Khiran for making my family's stay a memorable one!
Stayed 1 night in Aug 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024