Mövenpick Hotel & Residence Hajar Tower Makkah

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mövenpick Hotel & Residence Hajar Tower Makkah

Exterior
View from property
Lobby
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Abraj Al-Bait, Makkah, 21955
  • Great Mosque of Makkah
    2 min walk
  • King Fahad Gate
    2 min walk
  • Souk Al-Khalil
    4 min walk

Room options

Royal Suite

  • Sleeps 4
  • 1 Double Bed

Superior Room, City View (4 Single Beds)

  • Sleeps 4
  • 4 Twin Beds

Superior Room, 3 Twin Beds (Partial Kaaba View)

  • Sleeps 4
  • 3 Twin Beds

Superior Room, 3 Twin Beds, City View

  • Sleeps 4
  • 3 Twin Beds

Superior Room, 2 Twin Beds (Partial Haram View)

  • Sleeps 4
  • 2 Twin Beds

Superior Room, Balcony (4 Single Beds)

  • City view
  • Sleeps 4
  • 4 Twin Beds

Superior Suite, 1 King Bed (Partial Haram View)

  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed (Partial Kaaba View)

  • Sleeps 4
  • 1 King Bed

Family Suite, Connecting Rooms (Standard)

  • City view
  • Sleeps 8
  • 2 Double Beds

Superior Room, 2 Twin Beds, City View

  • Sleeps 4
  • 2 Twin Beds

Superior Suite, 1 King Bed (Partial Kaaba View)

  • Sleeps 4
  • 1 King Bed

Family Suite (Superior. Partial Haram View)

  • Sleeps 4
  • 2 Double Beds

Superior Room, 3 Twin Beds (Partial Haram View)

  • Sleeps 4
  • 3 Twin Beds

Superior Suite, 2 Twin Beds (Partial Haram View)

  • Sleeps 4
  • 2 Twin Beds

Deluxe Suite (Twin)

  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Superior Room, 2 Twin Beds (Partial Kaaba View)

  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

Classic Twin Room (Partial Kaaba View)

  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Classic Twin Room (Partial Haram View)

  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite, 1 King Bed

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Partial Haram View)

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Twin Room

  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 1 King Bed (Partial Kaaba View)

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 3 Twin Beds

  • 366 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Twin Beds (Partial Haram View)

  • 366 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Deluxe Suite, 2 Twin Beds (Partial Haram View)

  • 614 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed (Partial Haram View)

  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed (Partial Haram View)

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Mövenpick Hotel & Residence Hajar Tower Makkah

5-star Makkah hotel, connected to a shopping center in Al Hajlah
4 restaurants, a coffee shop/cafe, and valet parking are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
Mövenpick Hotel & Residence Hajar Tower Makkah offers 1036 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 14-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 5-star property. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge).

Mövenpick Hotel & Residence Hajar Tower Makkah has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
HAJAR - This restaurant serves breakfast, brunch, lunch, and dinner.
AL NASEEM - This restaurant serves breakfast and brunch. Open daily.
AL FAIRDOUS - This restaurant serves breakfast, lunch, and dinner. Open daily.
AL NAEEM - This restaurant serves breakfast, lunch, and dinner. Open daily.
AL DIWAN - Onsite coffee shop. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (SAR 500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SAR 60 for adults and SAR 30 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AL DIWAN
  • AL FAIRDOUS
  • AL NAEEM
  • AL NASEEM
  • HAJAR

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (69 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 31 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 14-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SAR 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SAR 60 for adults and SAR 30 for children
  • Valet parking fee: SAR 500 per day
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hajar Hotel Makkah
Hajar Tower Makkah
Moevenpick Hajar Tower
Moevenpick Hajar Tower Makkah
Moevenpick Hajar Tower Makkah Mecca
Moevenpick Hotel Hajar Tower Makkah
Moevenpick Hotel Hajar Tower Makkah Mecca
Moevenpick Hotel Makkah
Moevenpick Makkah
Moevenpick Hotel & Residence Hajar Tower Makkah Mecca
Moevenpick Hotel And Residence Hajar Tower Makkah
Mövenpick Hotel Hajar Tower Makkah Mecca
Mövenpick Hotel Hajar Tower Makkah
Mövenpick Hajar Tower Makkah Mecca
Mövenpick Hajar Tower Makkah
Movenpick Hotel Hajar Tower Makkah Mecca
Movenpick Hotel Hajar Tower Makkah
Movenpick Hajar Tower Makkah Mecca
Movenpick Hajar Tower Makkah
Mövenpick Hotel Residence Hajar Tower Makkah

Mövenpick Hotel & Residence Hajar Tower Makkah Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 309 out of 734 reviews" "
Rating 8 - Good. 240 out of 734 reviews" "
Rating 6 - Okay. 99 out of 734 reviews" "
Rating 4 - Poor. 47 out of 734 reviews" "
Rating 2 - Terrible. 39 out of 734 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Umair

Stayed 3 nights in Aug 2024

10/10 Excellent

Umair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

BADER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have booked a king-size bed suite for the family. I’ll cover in this review the location, the check-in process, the room and the facilities. The hotel is located inside the clock tower among many five stars hotel it’s right next to the holy mosque and technically the distance mentioned in the property is the steps you were gonna take inside the clock tower until you leave it and step into the holy mosque outside area The clock tower has so many stores over 600 the third and fourth floor are food courts. You can find any food you want the second floor has daycare they charge 69 Saudi riyal per hour the food court price are reasonable but if you want something cheaper little bit, you can just go to the software Tower, which is right next to Clocktower where you can find cheaper food and the cheaper gifts. The clock tower has brands and more expensive items, though in the fourth floor there is a huge hypermarket that has everything you want from food to gift. I didn’t try the parking, but the hotel access is very difficult. The police are limiting taxis to go into the tunnel. I found it hard to book right chair like Careem or Uber. They don’t pick up from the Clocktower something to keep in mind they would drop you off if you’re coming from outside, but the app will not allow you to book a trip while you are staying in the hotel. The check in process was very quick. I appreciate the efficiency. Also we borrowed a wheelchair to Omar. They gave it to us for free
Stayed 3 nights in Aug 2024

10/10 Excellent

Amr

Stayed 3 nights in Jul 2024

10/10 Excellent

ATEF

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in Jul 2024

10/10 Excellent

khaled, Laguna niguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent experience in everything
Stayed 3 nights in Jul 2024

10/10 Excellent

MOHAMMED

Stayed 2 nights in Jul 2024

8/10 Good

Abula

Traveled with family
Disliked: Staff & service
Good location but only consider this as 3-4 star hotel. Lower your expectation.
Stayed 4 nights in Jun 2024

6/10 Okay

Muhammad, Geneva

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel needs some serious upgrading of the rooms especially for the price they’re charging. I know it’s due to the location but there are other hotels in the same tower that have much better facilities and are far more modern than the Movenpick.
Stayed 1 night in Jun 2024

10/10 Excellent

Nafissatou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2024

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2024

10/10 Excellent

Sanjogta

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Could not have picked a better location
Stayed 2 nights in Apr 2024

10/10 Excellent

Ahmed

Stayed 2 nights in May 2024

10/10 Excellent

Ibrahim Abdallah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Bader, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Thank you
Stayed 3 nights in May 2024

10/10 Excellent

A

Stayed 4 nights in May 2024

10/10 Excellent

IBTISAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق جميل والخدمه رائعه ولكن الافطار ينقصه التنوع قليله الانواع
Stayed 4 nights in May 2024

10/10 Excellent

Feroz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the above hotel last week. Brilliant service from check in to check out. Duty manager was extremely helpful. Housekeeping staff were fantastic. Restaurant staff were friendly and attentive- always ready to help. The hotel staff could not do enough to make sure that we were comfortable and well looked after. Best location for Haram access. Would highly recommend and definitely look forward to visiting soon again.

10/10 Excellent

Md

Stayed 5 nights in May 2024

8/10 Good

Hesham

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location & facilities. Rooms need a light refurb
Stayed 3 nights in May 2024

10/10 Excellent

Hassan

Traveled with family and small children, Traveled with family
Liked: Staff & service
They should have updated led they still have plasma tv and should add more amenities and more cleaner
Stayed 3 nights in Apr 2024

10/10 Excellent

Bara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
you will find all you need when you visit the haram.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Iffat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

SATAM ABDELMOHSEN

Stayed 1 night in Feb 2024