Novotel Makkah Thakher City

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Makkah Thakher City

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace
Restaurant
Executive Room, 1 King Bed | City view
3 bars/lounges
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Parking included
  • Housekeeping

Explore the area

Map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237
  • Masjid Al-Jinn
    ‪2 min drive‬
  • Al Malaa Cemetery
    ‪5 min drive‬
  • Great Mosque of Makkah
    ‪7 min drive‬

Room options

Junior Suite, 1 King Bed

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Family Triple Room, Multiple Beds

  • 646 sq ft
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

Superior Room, 2 Twin Beds

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Family Twin Room, Multiple Beds

  • 646 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Room, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, Multiple Beds

  • 323 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

Superior Room, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Triple Room, 3 Twin Beds

  • 323 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Novotel Makkah Thakher City

4-star Makkah hotel close to Kaaba
Along with 3 restaurants, this smoke-free hotel has 3 bars/lounges and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and 24-hour room service. Housekeeping is available on request.
Novotel Makkah Thakher City offers 1461 air-conditioned accommodations with minibars and safes. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. This 4-star property offers access to a business center and 6 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, concierge services, and 24-hour room service. Onsite covered self parking is complimentary.

Novotel Makkah Thakher City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Novotel Makkah Thakher City has 3 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 120 for adults and SAR 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002107

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transportation to and from this property

Property is also known as

Novotel Makkah Thaker City
Novotel Makkah Thakher City Hotel
Novotel Makkah Thakher City Makkah
Novotel Makkah Thakher City Hotel Makkah

Novotel Makkah Thakher City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 291 out of 443 reviews" "
Rating 8 - Good. 82 out of 443 reviews" "
Rating 6 - Okay. 28 out of 443 reviews" "
Rating 4 - Poor. 16 out of 443 reviews" "
Rating 2 - Terrible. 26 out of 443 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Omeir

Traveled with family and small children
Disliked: Staff & service, amenities
The shuttle bus drops far away from the haram! Ppl with kids pls be careful
Stayed 1 night in Oct 2024

10/10 Excellent

EmadEddin, Guelph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one annoying issue. The email which I received regarding my reservation has the wrong hotel address. The airport taxi take an extra 30 SR to take me to the correct address. I search by name on the google map to find it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Entisar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, breakfast was amazing and room service, super clean price was excellent.
Stayed 6 nights in Oct 2024

10/10 Excellent

kiran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the stay was great. Just few things, there is no access to microwave which makes it difficult to warm food specially for guests who have dietary restrictions. The other thing, few staff members were not super friendly. I think they may need more training. Everything else was great so far. Thanks for everything
Stayed 4 nights in Sep 2024

10/10 Excellent

Azhar Kareem

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Absolutely love it!
Stayed 2 nights in Oct 2024

10/10 Excellent

shafqat

Liked: Cleanliness, staff & service, property conditions & facilities
Very excellent
Stayed 7 nights in Oct 2024

8/10 Good

Tamanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is overall commendable. The pick-up and drop-off service from Haram to the hotel is exceptional. However, it is worth noting that there are no nearby restaurants or shopping malls.
Stayed 3 nights in Oct 2024

10/10 Excellent

Moorkings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all I enjoyed my stay and everyone was super helpful. Now who ever thought of putting that massage recliner in the lobby please give him a raise because for me that’s very very thoughtful.. after completing my first Umrah I needed a way for my lower back to heal and it was really helpful to get me going for the next seven days of my stay! Great Job💯👏
Stayed 7 nights in Oct 2024

10/10 Excellent

Muhammed

Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place to stay, staf was very friendly and helpful and friendly. Low cost restaurants are not nearby
Stayed 4 nights in Oct 2024

10/10 Excellent

Abdul khaled

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a memorable stay. Hotel is brand new and well mentioned.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kashif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Kashif

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Shakeeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and the staff are great and friendly.
Stayed 8 nights in Sep 2024

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

MD Kawsar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Ibrahima

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff... Not walkable from Haram but they have shuttles or pay 20Rials...
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Redouane

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The bathroom was smelly, and there a construction site 24 hours a day non stop, it was so noisy that we can even hardly sleep.
Stayed 6 nights in Sep 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2024

6/10 Okay

Tarikul

Liked: Cleanliness, staff & service, property conditions & facilities
Far from the grand mosque. Their breakfast was below average. Well mannered staff though.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mohamad Ghali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to haram is very convenient
Stayed 5 nights in Sep 2024

8/10 Good

Hameedat

Traveled with family
Liked: Staff & service, amenities
Overall Novotel Makkah is great place to stay especially as it’s close to the haram and there is the free shuttle that I really appreciated. I think the cleaning could be better though. I loved the breakfast buffet as well! I will definitely be staying g here again for my next visit in sha Allah.
Stayed 5 nights in Sep 2024