Park Inn by Radisson, Makkah Al Naseem

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Inn by Radisson, Makkah Al Naseem

Exterior
Garden
Hypo-allergenic bedding, free minibar, in-room safe, desk
Lobby sitting area
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Parking included
    Parking included
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Land Plot no 954/2, Al Naseem District, Makkah, 21955
  • Al-Rajhi Mosque
    2 min walk
  • King Abdullah Medical City
    6 min drive
  • Makkah Mall
    7 min drive

Room options

Superior Room

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Royal Suite, 2 Bedrooms

  • 1938 sq ft
  • Sleeps 6
  • 1 King Bed

Superior Room (Mosque View)

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Standard Room (High Floor)

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Junior Suite

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Mosque View)

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Suite, 1 Bedroom

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Mossque View)

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Park Inn by Radisson, Makkah Al Naseem

5-star hotel in Al Naseem
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a health club. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and 24-hour room service. Change of towels is available on request.
Park Inn by Radisson, Makkah Al Naseem offers 459 air-conditioned accommodations with free minibar items and safes. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Guests under 18 years old are not allowed in the fitness facility.

The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a health club, a rooftop terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Park Inn by Radisson, Makkah Al Naseem is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Park Inn by Radisson, Makkah Al Naseem has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Malay, Russian, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free area shuttle
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 40 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 40 per person
  • Rollaway bed fee: SAR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Park Inn Radisson Makkah Al Naseem Hotel Mecca
Park Inn Radisson Makkah Al Naseem Hotel
Park Inn Radisson Makkah Al Naseem Mecca
Park Inn Radisson Makkah Al Naseem
Park Rasson Makkah Al Naseem
Park Inn by Radisson Makkah Al Naseem
Park Inn by Radisson, Makkah Al Naseem Hotel
Park Inn by Radisson, Makkah Al Naseem Makkah
Park Inn by Radisson, Makkah Al Naseem Hotel Makkah

Park Inn by Radisson, Makkah Al Naseem Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 201 reviews" "
Rating 8 - Good. 54 out of 201 reviews" "
Rating 6 - Okay. 26 out of 201 reviews" "
Rating 4 - Poor. 13 out of 201 reviews" "
Rating 2 - Terrible. 20 out of 201 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Raniah

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jun 2024

10/10 Excellent

Komal

Stayed 1 night in Jun 2024

2/10 Terrible

Mohammad Ali Khan

Disliked: Cleanliness, staff & service, property conditions & facilities
My experience with this hotel has been deeply disappointing due to severe communication issues, leaving me feeling deceived, stranded and financially exploited. I discovered I couldn’t arrive due to Hajj only restrictions, a critical detail the hotel failed to inform me about during booking. This oversight felt deceptive and put me in a difficult situation. I contacted the hotel seeking assistance and a refund, but after over 48 hours of persistent efforts, I still received no response. As a young traveler alone in a foreign country, the lack of support and communication had made my situation even more stressful. The absence of prior notification about the visa restrictions, which prevent me from entering Makkah, indicates a severe lapse in customer service and potentially violates consumer protection laws. Why issue and charge me for a booking when they had my visa information and knew I couldn’t enter the city? The hotel's failure to address this issue promptly is unprofessional and suggests ill intent. I’ve been left in a very vulnerable position. I feel misled and financially exploited. They have not given me any refund, nor attempted to respond any communication, bare in mind expedia also tried contacting them numerous amounts of times. I feel robbed.
Stayed 6 nights in Jun 2024

10/10 Excellent

Masood, Brampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the hotel had some more facilities like a gym. Otherwise you can't go wrong booking here
Stayed 5 nights in May 2024

10/10 Excellent

Ibrahim

Traveled with family
Liked: Amenities
A very nice and clean place. Staff is professional and cares about guests. The breakfast buffet is excellent and so much diversified with special thanks to Mr Abdullah luqumani for his attention and manners. I highly recommend this hotel for visitors of Makkah.
Stayed 9 nights in May 2024

10/10 Excellent

widad, irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Apr 2024

10/10 Excellent

Hisham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Apr 2024

6/10 Okay

Zakaria Darman

Traveled with partner
Liked: Cleanliness, staff & service
Nice place
Stayed 7 nights in Apr 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Ahmed

Stayed 10 nights in Apr 2024

10/10 Excellent

nawaz mobussirul haque

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Rameez Masoud

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There’s no shuttle and you have to go all the way to the other end to four points for shuttle service. Overall very clean hotel but housekeeping are not cooperative.
Stayed 2 nights in Apr 2024

6/10 Okay

Mirza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 5 nights in Mar 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant experience. Staff is friendly and hotel is very clean and tidy.
Stayed 2 nights in Feb 2024

6/10 Okay

Hassan O.

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall, my experience at the hotel was mixed. The food was exceptional, offering a delightful culinary experience throughout my stay. The room was impeccably clean and provided a comfortable environment. The hotel's location was convenient, offering easy access to nearby attractions and amenities. However, my interactions with the front desk staff left much to be desired. They were consistently rude, displaying unprofessional behavior and a lack of consideration for guests' needs. Improvement in the training and demeanor of the front desk staff would greatly enhance the overall guest experience at this otherwise promising establishment.
Stayed 2 nights in Feb 2024

10/10 Excellent

ammar

fyy go
Stayed 4 nights in Jan 2024

10/10 Excellent

Husnat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast
Stayed 3 nights in Feb 2024

6/10 Okay

Farrukh

Liked: Cleanliness, property conditions & facilities, room comfort
Just fine
Hotel room didn’t even had international type outlets in the room and not even extra plugs etc. shuttle service was awful and never left on time
Stayed 2 nights in Jan 2024

10/10 Excellent

Wacays

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place loved the masjid al Rajhi so close to it
Stayed 3 nights in Jan 2024

10/10 Excellent

Rizwan

Everything was prefect
Stayed 1 night in Jan 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience
Stayed 8 nights in Dec 2023

8/10 Good

Rezaul

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Hotel okay,but service staff not cooperating and not good.
Stayed 3 nights in Jan 2024

10/10 Excellent

Sameer, SANTA CLARA

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Mohammed

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is good and clean, the only con is that it has very limited shuttle bus to come back from Haram to hotel. They need to increase the frequency of shuttle buses on return.
Stayed 4 nights in Dec 2023

10/10 Excellent

Murshed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023