Royal Al Mashaer Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Al Mashaer Hotel

Reception
Cafe
Exterior
Pillowtop beds, blackout drapes, free WiFi, bed sheets
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Restaurant
    Restaurant

Explore the area

Map
Al Aziziah General st., (Al Masjid Al Haram). PO Box 6672, Makkah, 24243
  • Faqih Mosque
    3 min walk
  • Al Jamarat
    5 min drive
  • Makkah Mall
    7 min drive

Room options

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Royal Al Mashaer Hotel

3-star Makkah hotel, connected to a shopping center in Al Mursalat
This hotel features a restaurant, concierge services, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and ATM/banking services.
Royal Al Mashaer Hotel offers 198 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations. This Makkah hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Makkah hotel also offers concierge services, a front-desk safe, and an ATM. Complimentary secured self parking is available on site.
Royal Al Mashaer Hotel has a restaurant on site.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Water fee: SAR 2

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property

Property is also known as

Royal Al Mashaer Hotel Mecca
Royal Al Mashaer Hotel
Royal Al Mashaer Mecca
Royal Al Mashaer
Royal Al Mashaer Hotel Makkah/Mecca
Royal Al Mashaer Hotel Hotel
Royal Al Mashaer Hotel Makkah
Royal Al Mashaer Hotel Hotel Makkah

Royal Al Mashaer Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 26 reviews" "
Rating 8 - Good. 4 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 5 out of 26 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

abdinasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024

8/10 Good

MOHAMED

Stayed 2 nights in Mar 2024

10/10 Excellent

Mariam

Stayed 6 nights in Mar 2024

2/10 Terrible

Carolyn

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
There are shopping centers but the area is FILTHY. THE LAST THING I EXPECTED WAS TRASH ALL OVER MECCA!!! Someone kept trying to open my room door at night and The water kept electrocuting me so much so I decided to move to another hotel. There is no microwave and the shower is two feet wide and you are basically on the floor. The water gets everywhere!!! The closet kept falling apart and the doors barely moved on them... I checked out early and they offered a refund. Then later Expedia says they denied me a refund. What a joke!
Stayed 16 nights in Feb 2024

2/10 Terrible

imran

Stayed 2 nights in Dec 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Oct 2023

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, amenities
The staff were outstanding. They went beyond and above to make my stay enjoyable and I am very thankful for that.
Stayed 27 nights in Mar 2023

10/10 Excellent

Abdulaziz

Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't recommend
I checked into hotel but horrible experience. I won't recommend it if you are travelling from US or UK. Rooms do no seem clean, AC does not work properly. Rooms do not have enough light, table lamps were broken, restrooms are so small you can barely stand. No USB adapters and existing switches are type of old. Even the converter I took didn't work. Basic needs are not available. I checked out the next day as this hotel is far from Khana Kaaba and does not meet the expectations. They didn't give me refund yet and asked to contact Hotels.com which I tried. Hoping to get my refund soon. I will not recommend it to anyone.
Stayed 5 nights in Apr 2023

10/10 Excellent

Israr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Mohamed

Stayed 8 nights in Mar 2023

2/10 Terrible

Shamil

Stayed 10 nights in Mar 2023

8/10 Good

Mohamed

Stayed 15 nights in Feb 2023

10/10 Excellent

Akeel

Liked: Staff & service, amenities, property conditions & facilities
Very nice place
Stayed 5 nights in Dec 2022

4/10 Poor

Silifat

Liked: Cleanliness
Disliked: Amenities
Stayed 14 nights in Apr 2022

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice , tidy and has a bus to the bus station where you can catch train to Harem.
Stayed 2 nights in Apr 2022

10/10 Excellent

Sameer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotel, checkin staff allowed 4 hours early checkin without extra payment. Room size was decent. Totally worth it at price. Nice location close to supermarkets there is a bin dawood mart right next to it.
Stayed 3 nights in Apr 2022

10/10 Excellent

miftaah

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place, but they should have a shuttle to Haram masjid during the Ramadan period
Stayed 5 nights in Apr 2022

10/10 Excellent

Hassan

Stayed 1 night in Mar 2022

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities

6/10 Okay

Wasim, Cranberry Township PA

Liked: Cleanliness, room comfort
Good hotel for the price
Hotel isa little far from Mecca but the rooms and hotel is clean. You need to take taxi for SR10 to 15 to go to Mecca. Also not near to food stores but next door to to big shopping stores.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
It was pleasant. Staff members are friendly. Shopping places are close. Masjid Haram is far. You need taxi, however taxis are availble

10/10 Excellent

Zakaria

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hôtel
Stayed 1 night in Mar 2023

10/10 Excellent

mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2022

2/10 Terrible

Atef

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2022