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Tilal Jabal Alkabah

5.0 star property

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Photo gallery for Tilal Jabal Alkabah

Aerial view
Minibar, in-room safe, soundproofing, free WiFi
Lobby
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
7569 Jabal Al Kaabah, Makkah, 24231
  • Great Mosque of Makkah
    ‪7 min walk‬
  • Kaaba
    ‪11 min walk‬
  • Abraj Al-Bait Towers
    ‪11 min walk‬

Room options

Family Room, City View

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Deluxe Room (Grand)

  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 3
  • 1 Twin Bed

Junior Suite, City View (Quad)

  • Sleeps 4
  • 1 King Bed

Panoramic Suite, 1 Bedroom, City View (King)

  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 1 Twin Bed, City View

  • Sleeps 2
  • 1 Twin Bed

Junior Suite, City View (King)

  • Sleeps 3
  • 1 King Bed

Panoramic Suite, City View (Tiara King)

  • Sleeps 4
  • 1 King Bed

Deluxe Room (King)

  • Sleeps 3
  • 1 King Bed

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Front of property

Al Ebaa Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (443)
The price is $68
per night
$80 total
includes taxes & fees
May 23 - May 24
Al Ebaa Hotel

About this property

Tilal Jabal Alkabah

5-star Makkah hotel walkable to Great Mosque of Makkah
Along with a restaurant, this smoke-free hotel has a 24-hour business center and a complimentary children's club. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Tilal Jabal Alkabah offers 251 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a complimentary children's club, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Tilal Jabal Alkabah is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Midan - Onsite fine-dining restaurant.
Shalimar - Onsite café. Open daily.
24-hour room service is available.

Languages

Arabic, English, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 100 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 75 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Midan
  • Shalimar

Things to do

  • Free children's club
  • Playground

Family friendly

  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A valid permit to perform Hajj must be presented at the airport and check-in at the property from April 29-June 10, 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 75 per person
  • Self parking fee: SAR 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000423

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Shaza Makkah Hotel Mecca
Shaza Makkah Hotel
Shaza Makkah Mecca
Shaza Makkah
Tilal Jabal Alkabah Hotel
Tilal Jabal Alkabah Makkah
Tilal Jabal Alkabah Hotel Makkah
Tilal Jabal AlKabah Former Shaza Makkah

Tilal Jabal Alkabah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 233 reviews
Rating 8 - Good. 58 out of 233 reviews
Rating 6 - Okay. 20 out of 233 reviews
Rating 4 - Poor. 6 out of 233 reviews
Rating 2 - Terrible. 6 out of 233 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aws

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated hotel, Good location
Stayed 3 nights in Apr 2025

10/10 Excellent

SAQIB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

akbar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good value for money hotel

What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
Stayed 3 nights in Apr 2025

8/10 Good

Md Saiful

Stayed 1 night in Apr 2025

10/10 Excellent

Faiza

Traveled with family

Exeptional

Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Zainab

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about it 👍
Stayed 2 nights in Feb 2025

6/10 Okay

Salma

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Rami, Jerusalem

Traveled with family and small children
Staff need to have client orientation and be more friendly to visitors.
Stayed 2 nights in Dec 2024

8/10 Good

Kashif

Liked: Cleanliness
Location is a bit far from main gates to enter haram
Stayed 3 nights in Dec 2024

10/10 Excellent

Maxamed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Naseeruddin

Disliked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

6/10 Okay

Ghaniat

Liked: Cleanliness
Disliked: Staff & service
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food
Stayed 5 nights in Oct 2024

10/10 Excellent

ikra

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Abdulaziz

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kamil

Hotel rooms are very clean , food is delicious and staff is friendly and welcoming
Stayed 1 night in Oct 2024

10/10 Excellent

Maher

Stayed 2 nights in Sep 2024

10/10 Excellent

Nahla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive team. Managed to find a solution as the booking didn’t arrive to them till next day. They also gave me an upgrade. All team was helpful, special thanks to Ali in the reception 🙏
Stayed 1 night in Aug 2024

8/10 Good

Shakhawat

Traveled with partner
Liked: Amenities
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
Stayed 1 night in Aug 2024

10/10 Excellent

Nimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Jawad

Stayed 1 night in Jul 2024

10/10 Excellent

Asma

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
Stayed 3 nights in Jul 2024

8/10 Good

Fatima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks à lot
Stayed 4 nights in Feb 2024

10/10 Excellent

ISIAQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024