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Shaza Makkah

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shaza Makkah

Aerial view
Front of property
Lobby
Tiara king suite Panoramic city view | Minibar, in-room safe, soundproofing, free WiFi
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Air conditioning
  • Housekeeping
  • Breakfast available
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
7569 Jabal Al Kaabah, Makkah, 24231
  • Great Mosque of Makkah
    6 min walk
  • Alkhalil Courtyard
    10 min walk
  • Souk Al-Khalil
    10 min walk

Room options

View all photos for Deluxe Twin Room, 1 Twin Bed, City View

Deluxe Twin Room, 1 Twin Bed, City View | Minibar, in-room safe, soundproofing, free WiFi

Deluxe Twin Room, 1 Twin Bed, City View

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Room Twin Bed

Deluxe Room Twin Bed | Minibar, in-room safe, soundproofing, free WiFi

Deluxe Room Twin Bed

  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior king suite with city view

Junior king suite with city view | Minibar, in-room safe, soundproofing, free WiFi

Junior king suite with city view

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Room

Minibar, in-room safe, soundproofing, free WiFi

Grand Deluxe Room

  • Sleeps 3
  • 1 King Bed

Family Room, City View

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for One bedroom king suite panoramic city view

One bedroom king suite panoramic city view | Minibar, in-room safe, soundproofing, free WiFi

One bedroom king suite panoramic city view

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Quad city view

Minibar, in-room safe, soundproofing, free WiFi

Junior Quad city view

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Tiara king suite Panoramic city view

Tiara king suite Panoramic city view | View from room

Tiara king suite Panoramic city view

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Doubletree by Hilton Jabal Omar Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (699)
The price is $170
per night
$205 total
includes taxes & fees
Jan 5 - Jan 6
Doubletree by Hilton Jabal Omar Makkah

About this property

Shaza Makkah

5-star Makkah hotel walkable to Great Mosque of Makkah
Along with a restaurant, this smoke-free hotel has a 24-hour business center and a complimentary children's club. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Shaza Makkah offers 251 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a complimentary children's club, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Shaza Makkah is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Midan - Onsite fine-dining restaurant.
Shaza Makkah - Onsite café. Open daily.
24-hour room service is available.

Languages

Arabic, English, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 100 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 75 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Midan
  • Shaza Makkah

Things to do

  • Free children's club
  • Playground

Family friendly

  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 75 per person
  • Self parking fee: SAR 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000423

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Shaza Makkah Hotel Mecca
Shaza Makkah Hotel
Shaza Makkah Mecca
Shaza Makkah Hotel
Shaza Makkah Makkah
Shaza Makkah Hotel Makkah

Shaza Makkah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 139 out of 224 reviews" "
Rating 8 - Good. 56 out of 224 reviews" "
Rating 6 - Okay. 17 out of 224 reviews" "
Rating 4 - Poor. 6 out of 224 reviews" "
Rating 2 - Terrible. 6 out of 224 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nahla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive team. Managed to find a solution as the booking didn’t arrive to them till next day. They also gave me an upgrade. All team was helpful, special thanks to Ali in the reception 🙏
Stayed 1 night in Aug 2024

8/10 Good

Shakhawat

Traveled with partner
Liked: Amenities
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
Stayed 1 night in Aug 2024

10/10 Excellent

Nimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Jawad

Stayed 1 night in Jul 2024

10/10 Excellent

Asma

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
Stayed 3 nights in Jul 2024

8/10 Good

Fatima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks à lot
Stayed 4 nights in Feb 2024

10/10 Excellent

ISIAQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

MR HAMID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food, very nice stuff
Stayed 4 nights in Mar 2024

6/10 Okay

Hussain

Traveled with family
Liked: Cleanliness, room comfort
Good but few things require updating
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
Stayed 6 nights in Mar 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pitstop in Makkah
My stay at Shaza was very short religious trip. I have to say, the stay there was the most comfortable. There was an issue during check in and the staff was so accommodating and helpful. They gave me the most comfortable room there is. The hotel is clean, comfortable and has all the amenities. The prayer room has a sound connected from the masjid for prayers. The iftar buffet was varied and delicious. Will definitely stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Abduhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABDUHU Choudhury
Everything is excellent,There is two hotel staff Jewel & Earshad is very friendly and get excellent service from them.
Stayed 4 nights in Feb 2024

8/10 Good

Naeem

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Haram Shariff but it's on hill side, difficult for older people. Lots of Bangladeshi people working as a support stuff, everyone shows professional manners. All receptionist was friendly and met any requests quickly. Mr Ashiq did good job every day to make room amazingly. Overall it's a good hotel and we were happy to stay here.
Stayed 6 nights in Feb 2024

10/10 Excellent

Fahmida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shaza Makkah hotel was perfect! It was very clean and very nice decor. The housekeeping staff were very helpful and very nice. Masud and Jiban were the 2 housekeeping staff that made our stay extra memorable. They were at our service whenever we needed them. The hotel also has a shuttle bus which takes you to the haram. Return journey was a little difficult but it was nice to have this amenity.
Stayed 5 nights in Feb 2024

10/10 Excellent

Ruksana Begum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Mohamed Mahmoud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Saeed, Fairfax

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay at Shaza Makkah. Everything was nice and luxurious. The only concern is that hotel is on a slight hill and going to haram is no problem but coming back is little bit difficult and hustling. Walk to the main entrance gate 79 was 15 minutes. Also all shops and restaurants are close to clock tower.
Stayed 6 nights in Jan 2024

10/10 Excellent

Suhayb

Stayed 3 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Yassine

Traveled with family
Liked: Cleanliness, room comfort
...
No coffee machine for breakfast? LOL
Stayed 5 nights in Jan 2024

10/10 Excellent

safiya

Stayed 3 nights in Dec 2023

8/10 Good

Ayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller rooms. Great buffet breakfast with wide options, great location to the Kaabah and you can even see the clock tower from main entrance. Wifi is very poor and doesn’t even allow photos and videos to be sent. If wifi was fixed I would stay again longer.
Stayed 4 nights in Dec 2023

8/10 Good

ABDULJALEEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Amjad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and clean the cleaning guy did exceptionally breakfast was really good and visitor friendly environment thanks
Stayed 4 nights in Dec 2023

10/10 Excellent

Irfan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Value for Money
We stayed at Al-Shaza for 4 nights. We had some issues with the rooms not being ready and a junior member of staff was not very helpful & Rima stepped in & she resolved the issues. We even managed to get 2 connecting rooms to pleasure. The hotel is walking distance to Haram & although there is construction around with the Haram extension it did not cause any inconvenience. Sahadt also was very helpful from a room service perspective. Breakfast has plenty of choices and is highly recommended. Overall, a very nice hotel & not too crowded like some of the other hotels.
Stayed 4 nights in Dec 2023