4/10 Poor
Ayesha
Traveled with family
Feb 4, 2025
Liked: Cleanliness, amenities
Few things that need to be improved:
1. Transport service is not good at all. It's such a long distance where you have to change two buses despite walking a lot.
Atleast what you can do is to arrange one bus that takes people directly from Voco to Haram Pak and vice versa.
2. Voco does not provide any services like microwave and fridge. One needs to warm up food sometimes and it's a very basic necessity. There is no access to kitchen and refrigerator. The day we were moving out,we just wanted to keep one small box in the fridge for literal 2 hours and they did not allow us.
3.The restaurants inside like Al Karam and Telal, do not offer food individually. We went there during the lunch hours and they simply refused saying it's only for groups(idk which groups).
4. Moreover, there are not any good asian food options nearby that can be accessed easily. So, one finds nothing to eat, neither from inside restaurants nor can order from outside. The only option you are left with is to stick with the in room dining.
5. We called them to provide one plate and knife because we wanted to wash fruits. They even charged us for that (20 SAR).
Ayesha
Stayed 5 nights in Jan 2025