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voco Makkah, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for voco Makkah, an IHG Hotel

Exterior
Point of interest
Cafe
Deluxe Room, 3 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Room service
  • Air conditioning

Explore the area

Map
Ibrahim Al Khalil Street, Al Mesfalah, Makkah
  • Abraj Al-Bait Towers
    ‪19 min walk‬
  • Great Mosque of Makkah
    ‪2 min drive‬
  • King Fahad Gate
    ‪2 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 640 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 3 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 3 Twin Beds

  • 320 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds

  • 320 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, Multiple Beds, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds, Smoking

  • 320 sq ft
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Exterior

Novotel Makkah Thakher City

Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (443)
The price is $51
per night
$61 total
includes taxes & fees
Feb 6 - Feb 7
Novotel Makkah Thakher City

About this property

voco Makkah, an IHG Hotel

4-star Makkah hotel, connected to a shopping center in Jarham
Along with 6 restaurants, this hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Voco Makkah, an IHG Hotel offers 4321 accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 4-star property. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Voco Makkah, an IHG Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Voco Makkah, an IHG Hotel has 6 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, French, Indonesian, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (SAR 50 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 60 per person
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (75 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (24 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 29 floors
  • 9 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Online]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 60 per person
  • Covered self parking fee: SAR 50 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10006217

We should mention

Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

voco Makkah
Voco Makkah, An Ihg
voco Makkah an IHG Hotel
voco Makkah, an IHG Hotel Hotel
voco Makkah, an IHG Hotel Makkah
voco Makkah, an IHG Hotel Hotel Makkah

voco Makkah, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 170 out of 234 reviews" "
Rating 8 - Good. 35 out of 234 reviews" "
Rating 6 - Okay. 13 out of 234 reviews" "
Rating 4 - Poor. 6 out of 234 reviews" "
Rating 2 - Terrible. 10 out of 234 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mazhar

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities like a 4 star hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nasor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

6/10 Okay

Zohaib Arshad

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

rohail

Stayed 2 nights in Sep 2024

8/10 Good

Nizar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 5 nights in Oct 2024

4/10 Poor

Mohammad, KISTA

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
"The hotel, in terms of buildings, furniture, and available services, is excellent and provides a comfortable stay. However, there is a major issue with the level of service. The staff at the reception and in the Sion restaurant are unprofessional and inadequately trained. Their behavior was inappropriate and does not reflect the professional image that a hotel of this caliber should have. Unfortunately, this negatively affects the hotel’s and management’s reputation, and it needs a significant improvement to ensure a better experience for guests."
Stayed 2 nights in Sep 2024

10/10 Excellent

Walaa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel a little far from Kabaa but we hhad good experience
Stayed 4 nights in Sep 2024

10/10 Excellent

Abdirahman

Stayed 3 nights in Sep 2024

10/10 Excellent

Khuram

Business traveler, Traveled with family
Everything was excellent staff housekeeping bus service to masjid
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Heerat Batool

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great it just would’ve been better if we had the possibility to take one bus instead of 2 to reach masjid al haram
Stayed 4 nights in Sep 2024

10/10 Excellent

IRFAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Muhammad usman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 1 night in Sep 2024

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful inside the hotel but had to take 2 buses to ho Haram which used a lot of the time during the day.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Jakhongir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was very bad. Other than that everything was great.
Stayed 4 nights in Aug 2024

8/10 Good

Mohammed Mohsin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

MD Mahbub

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
Room it self was very nice. Had a big family with us expected to be on the same floor but was on to different floors. Staff did not seem friendly or welcoming at all especially at reception and cafe area on lower ground floor. Had 500 rials in notes wouldnt accept in any shop in the mall or change at reception such a big hotel and cannot provide change or accept the 500 rial note thats really poor! Wouldnt recommend to anyone!
Stayed 6 nights in Aug 2024

10/10 Excellent

Mahir, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Sayeed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is run by a nice team. The receptionists were cordial with good English capabilities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zahir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very great
Very great place
Stayed 2 nights in Aug 2024

6/10 Okay

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked with Breakfast and Dinner but they gave me only Dinner on request. Dinner and Breakfast was showing in Expedia information but not in Hotel information.
Stayed 2 nights in May 2024

6/10 Okay

Almuthanna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

IMTIAZ, IRVING

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to say. Service was excellent
Stayed 2 nights in May 2024