voco Makkah by IHG

4.0 star property

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Photo gallery for voco Makkah by IHG

Banquet hall
Cafe
Exterior
Deluxe Room | 1 bedroom, premium bedding, in-room safe, desk
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Free WiFi

Explore the area

Map
Ibrahim Al Khalil Street, Al Mesfalah, Makkah
  • Abraj Al-Bait Towers
    ‪1 min drive‬
  • Kaaba
    ‪2 min drive‬
  • Great Mosque of Makkah
    ‪2 min drive‬

Room options

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

Deluxe Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

voco Makkah by IHG

4-star Makkah hotel, connected to a shopping center in Jarham
Along with 6 restaurants, this hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
Voco Makkah by IHG offers 4321 shared accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 4-star property. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Voco Makkah by IHG has designated areas for smoking.

A complimentary manager's reception is offered each day.
Voco Makkah by IHG has 6 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, French, Indonesian, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (SAR 80 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 70.39 per person
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (75 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (24 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 29 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodations
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Online]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 70.39 per person
  • Covered self parking fee: SAR 80 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10006217

We should mention

Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

voco Makkah
voco Makkah by IHG Hotel
voco Makkah an IHG Hotel
voco Makkah by IHG Makkah
voco Makkah by IHG Hotel Makkah

voco Makkah by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 238 out of 334 reviews
Rating 8 - Good. 53 out of 334 reviews
Rating 6 - Okay. 20 out of 334 reviews
Rating 4 - Poor. 9 out of 334 reviews
Rating 2 - Terrible. 14 out of 334 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Wajeeha

Liked: Cleanliness, property conditions & facilities
The hotel and services like housekeeping are definitely top notch, staff is really courteous and well trained, it gives you 5 star feeling thanks to the cleaning crew. However, hotel should try to go above and beyond in providing luggage transportation to nearest taxi stand when there are blockades due to salah. I was with my mom who was on a wheel chair and it was a really difficult experience. We had to request management to allow luggage to be dropped off at the hotel entrance. Its not on the hotel but it would be great for customer experience to have bell boys drop you to nearest taxi stand (charge to our bill ofcourse). Moreover please work on the wifi, doesn’t load videos and really slow.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent I love this hotel to middle Eastern standards it’s a 5 star hotel but to the American standards it’s okay .. but I loved the staff and location and room service was outstanding I will be staying here again insh Allah for sure !
Stayed 9 nights in Feb 2025

8/10 Good

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Hamad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Mar 2025

8/10 Good

PERVEZ

Stayed 5 nights in Mar 2025

8/10 Good

Rizwan

Liked: Cleanliness, staff & service, property conditions & facilities
Poor shuttle service to Haram . During our stay no service at least from midnight fo Fajar and staff won’t tell you that’s is NOT running at this time . May be they can have a dedicated person to guide people about shuttle service . Walking is give or take 40 minutes to Haram . Rooms are nice and clean with modern amenities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashraf

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Abdullah

Stayed 2 nights in Mar 2025

6/10 Okay

Mohammad Fardeen

Stayed 1 night in Mar 2025

10/10 Excellent

Khalid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities
I had the best experience at VOCO Hotel Their exceptional hospitality, elegant rooms, and safe and secure environment were the best parts. Thank you so much for making my trip memorable. Especially thanks for MS. khaldoun who is very friendly and helpful staff 😍😊
Stayed 2 nights in Mar 2025

10/10 Excellent

Khaled, Fairfield

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything very good
Stayed 2 nights in Mar 2025

10/10 Excellent

Alioune

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Ifrah

Stayed 1 night in Mar 2025

8/10 Good

Ali

Stayed 3 nights in Feb 2025

8/10 Good

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities
Shutter bus need more than one hour and half to reach alharam during ruch hours.
Stayed 5 nights in Feb 2025

4/10 Poor

Gaddoor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Fadey, Cold Lake

Liked: Cleanliness, amenities, property conditions & facilities
Touched in from the main road. Quiet and clean. Easy walk to masjid
Stayed 1 night in Feb 2025

10/10 Excellent

Isfak

Stayed 2 nights in Feb 2025

10/10 Excellent

Youness

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Gaddoor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Ikran

I like everything the rooms breakfast transportation
Stayed 3 nights in Feb 2025

10/10 Excellent

rasel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Ali

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Shahid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly hotel

Very decent size rooms for familes. Shuttle service to Haram but due to trafic it can take 20 min to get to Hram.
Stayed 3 nights in Feb 2025