Cambridge Hotel Medan

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cambridge Hotel Medan

Front of property - evening/night
2 restaurants, breakfast, lunch served; local and international cuisine
Suite | In-room safe, desk, laptop workspace, soundproofing
2 restaurants, breakfast, lunch served; local and international cuisine
Interior entrance

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Air conditioning
  • Gym
  • Parking included

Explore the area

Map
Jl. S. Parman No.217, Petisah Tengah, Medan Petisah, Medan, Sumatra, 20152
  • Sun Plaza
    7 min walk
  • Sri Mariamman Temple
    8 min walk
  • Rahmat International Wildlife Museum & Gallery
    9 min walk
  • Medan (KNO-Kuala Namu Intl.)
    50 min drive

Room options

Deluxe Twin Room, Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room, Smoking

  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Superior Deluxe

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, Smoking

  • 508 sq ft
  • Sleeps 2
  • 1 King Bed

Suite

  • 859 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Presidential Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Smoking

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Cambridge Hotel Medan

4.5-star Medan hotel with 2 restaurants, connected to a shopping center
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Cambridge Hotel Medan offers 242 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 43-inch LED televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include body scrubs and body treatments.
In addition to a full-service spa, Cambridge Hotel Medan features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 13 meeting rooms. This luxury hotel also offers a children's pool, a fitness center, and spa services. A shopping center shuttle, a train station pick-up service, and a train station drop-off service are complimentary for guests. Onsite self parking is complimentary.

The Cafe - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
The View Music Lounge - This wine bar specializes in local and international cuisine. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free train station pick-up and drop-off shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Cafe
  • The View Music Lounge

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 13 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Pool loungers

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 400000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Swiss-Belhotel Medan
Grand Swiss-Belhotel Medan Hotel
Medan Grand Swiss-Belhotel
Grand Swiss-Belhotel Medan Hotel Medan
Grand Swiss-Belhotel Hotel
Grand Swiss-Belhotel
Cambridge Medan
Grand Swiss Belhotel Medan
Cambridge Hotel Medan Hotel
Cambridge Hotel Medan Medan
Cambridge Hotel Medan Hotel Medan

Cambridge Hotel Medan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 70 out of 187 reviews" "
Rating 8 - Good. 74 out of 187 reviews" "
Rating 6 - Okay. 30 out of 187 reviews" "
Rating 4 - Poor. 9 out of 187 reviews" "
Rating 2 - Terrible. 4 out of 187 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk through to shopping mall
Stayed 4 nights in Sep 2024

10/10 Excellent

Mcnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view restaurent
Stayed 1 night in Jul 2024

8/10 Good

Husam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall next door
Stayed 2 nights in Feb 2024

4/10 Poor

Effendy

Disliked: Cleanliness, staff & service, property conditions & facilities
Please change the carpet rooms, it’s looks horrible, old, stains and furniture as well. The furniture looks like build in 1990
Stayed 1 night in Dec 2023

10/10 Excellent

Maksa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people/worker are excellent…. They knew the need of their clients/visitors .
Stayed 1 night in Sep 2023

10/10 Excellent

Tan

Stayed 2 nights in May 2023

8/10 Good

ABDUL HALIM

Stayed 2 nights in Oct 2022

4/10 Poor

Erwin

Liked: Staff & service, amenities
Need new towels. AC filter tick dusty and smelly. Lift too busy crowded and slow.
Stayed 5 nights in Jul 2022

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smiling hospitality
Great staff in all departments. Check in fastand efficient. Room service and cleaning great. Staff at Rooftop bar very friendly and professional..particular mention for Indri who made me feel very wecome.
Stayed 2 nights in Mar 2020

2/10 Terrible

Siti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot
Stayed 4 nights in Dec 2019

2/10 Terrible

Ricky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Not Good Experience is bad
Stayed 1 night in Dec 2019

8/10 Good

Khor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hood
The hotel is clean and comfortable. Staff is quite friendly. But the aircon is not so cool during day time. We lost our way when finding the lift for the first time. There is no sign or staff to guide us.
Stayed 2 nights in Nov 2019

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Property conditions & facilities
Not a Superior room.
Room did not look like a superior room that i had originally booked. Curtains were ripped and did not close fully. could here the children making noise next door plus they kept trying to open the connecting door to our room. Faucet in bathroom sink leaking all over the bench. Cockroach in the shower during showering. Wall paper coming off the walls.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was not professional in dealing thr guests. There were two frond desk staff and two of two guests including me. One staff entertaining the other guest, and I was standing in front of one of the staff, he was busy working on his pc, I hv to wait him finish his work, while waiting more guests coming behind me. Then when he looks up front, he just talked to the guest behind me and entertain him instead of me and ignored me. I felt unwelcome and dispointed.
Stayed 3 nights in Nov 2019

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Setiawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and strategic place to stay
Strategic place, near mall and have kids playing park up level, breakfast also have many choice so we can choose what to eat. My kids love that hot tofu water with no sugar (fresh)
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
I liked the staff friendliness and attitude. I did not like the Sauna an
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Location is good as close to mall and relatively central
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Sep 2019

10/10 Excellent

BAHA

Liked: Cleanliness, staff & service
Location is excellent
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in May 2019

8/10 Good

Anthonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just average good hotel
Stayed 5 nights in Apr 2019

8/10 Good

Anthonie

Liked: Cleanliness, staff & service, room comfort
Indonesian style hotel
As with most of the hotels in Indonesia I stayed it’s ok but the definition of stars is different than I am used in Europe. Overall good service.
Stayed 1 night in Apr 2019

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019