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Emerald Garden International Hotel

3.0 star property

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Photo gallery for Emerald Garden International Hotel

Exterior
32-inch LCD TV with cable channels, TV
2 restaurants, breakfast served, Indonesian cuisine
Minibar, in-room safe, desk, free cribs/infant beds
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Jl. K.L. Yos Sudarso No. 1, Medan, North Sumatra
  • Grand City Hall
    ‪18 min walk‬
  • Tjong A Fie's Mansion
    ‪3 min drive‬
  • Plaza Medan Fair
    ‪3 min drive‬
  • Medan (KNO-Kuala Namu Intl.)
    ‪45 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free cribs/infant beds

Superior Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room (Executive Deluxe)

Executive Room (Executive Deluxe) | Minibar, in-room safe, desk, free cribs/infant beds

Executive Room (Executive Deluxe)

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

New Hotel Gentala

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.0 out of 5, Very Good, (1)
The price is $10
per night
$12 total
includes taxes & fees
Feb 20 - Feb 21
New Hotel Gentala

About this property

Emerald Garden International Hotel

3-star Medan hotel with outdoor pool
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a sauna.
Emerald Garden International Hotel offers 158 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. This Medan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Emerald Garden International Hotel features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms. Event facilities measuring 8780 square feet (816 square meters) include conference space. This business-friendly hotel also offers a children's pool, a health club, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Emerald Garden International Hotel has designated areas for smoking.

Meranti - This coffee shop specializes in Indonesian cuisine.
The Palace - This restaurant specializes in Chinese cuisine. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
Executive Club - This buffet restaurant serves breakfast only. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Executive Club
  • Lobby Lounge
  • Meranti
  • The Palace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 8,780 square feet of conference space
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 150000 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 150000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emerald Garden Hotel
Emerald Garden International
Emerald Garden International Hotel
Emerald Garden International Hotel Medan
Emerald Garden International Medan
Hotel Emerald Garden
Emerald Garden Hotel Medan
Emerald Garden International Hotel Hotel
Emerald Garden International Hotel Medan
Emerald Garden International Hotel Hotel Medan

Emerald Garden International Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is generally clean and good.
The stay is awesome. But the hand shower head water pressure is very low. The management should look into it. Breakfast so so.....

8/10 Good

Jack, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay with little defect

6/10 Okay

THEVATHAS, MALAYSIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
improve the rooms condition and change type of foo
the food option should more especially main course and most of is chill, even myself enter restaurant by 9.30m. required much better chef of improved the chef food preparation. improve the hot water condition little hot not as per expectation.

6/10 Okay

aisyah, Pekanbaru

Liked: Cleanliness
Small Room
Reserved for executive deluxe room but iy feels like a superior standard room

10/10 Excellent

Yunarto, surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay at emerald garden
It was very great room. I feels so comfort over there. And also really close to the place i make an appointment.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Panyawat, Bangkok , Thailand

Liked: Staff & service
Good and value for money
The room and bath room is quite clean , not superb as 5 stars hotel. Breakfast has not much variety. WIFI in the room and hotel area is not so strong and always weak. But overall is good, acceptable for 3-4 stars !

4/10 Poor

Shukri

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Kakitangan kurang mesra

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelzimmer an sich entsprechen westlichen Standards dieser Klasse, also empfehlenswert. In Indonesien muss man bei 4 Sternen schonmal vorsichtig sein. Frühstück ist eher auf indonesische Küche ausgerichtet, kaum continental breakfast. Restaurant mit Raucher und Nichtraucherbereich. Komplett rauchfreie Restaurants findet man in Indonesien aber auch kaum.

6/10 Okay

JCHOU, ﾒﾀﾞﾝ

Liked: Cleanliness, staff & service
ただ宿泊するだけならｺｽﾄﾊﾟﾌｫｰﾏﾝｽのあるﾎﾃﾙ
改装後の為部屋の清潔感には問題ありません。朝食も価格にしては種類が豊富です。 日本人にはNHKﾜｰﾙﾄﾞしか視聴できない為少し不便なのと、夜1時ぐらいまで、ｸﾗﾌﾞの音楽が聞こえてくるのと 早朝ﾓｽｸから音が聞こえる為、音が気になる人にはｵｽｽﾒできません。