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Grand Inna Medan

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Inna Medan

Reception
Royal Double or Twin Room | Minibar, in-room safe, desk, laptop workspace
Front of property
Outdoor pool, open 6:00 AM to 6:00 PM, sun loungers
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Jl. Balai Kota, No. 2, Medan, North Sumatra, 20111
  • Grand City Hall
    2 min walk
  • Pempek Sriwijaya
    2 min walk
  • Medan Station
    4 min walk
  • Medan (KNO-Kuala Namu Intl.)
    45 min drive

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Royal Double or Twin Room

Royal Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Royal Double or Twin Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Grand Suite

Grand Suite | City view

Grand Suite

  • 753 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | City view

Deluxe Suite

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Royal Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Royal Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deboer Suite

Minibar, in-room safe, desk, laptop workspace

Deboer Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

JW Marriott Hotel Medan

Pool
Hot Tub
Spa
Kids pool
4.6 out of 5, Wonderful, (590)
The price is $85
per night
$103 total
includes taxes & fees
Jan 11 - Jan 12
JW Marriott Hotel Medan

About this property

Grand Inna Medan

3-star hotel in Kesawan
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a 24-hour business center, and a coffee shop/cafe are onsite.
Grand Inna Medan offers 132 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site.
Grand Inna Medan features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and 4 meeting rooms. This Colonial hotel also offers multilingual staff, a garden, and concierge services. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Inna Medan has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Onsite venue - restaurant.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 90,000 for adults and IDR 45,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1898
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: IDR 100000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 90000 for adults and IDR 45000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Pool access available from 6:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Inna Dharma Deli
Inna Dharma Deli Hotel
Inna Dharma Deli Hotel Medan
Inna Dharma Deli Medan
Grand Inna Medan Hotel
Grand Inna Medan Hotel
Grand Inna Medan Medan
Grand Inna Medan Hotel Medan

Grand Inna Medan Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 8 out of 25 reviews" "
Rating 8 - Good. 11 out of 25 reviews" "
Rating 6 - Okay. 3 out of 25 reviews" "
Rating 4 - Poor. 3 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ivor

Liked: Cleanliness, staff & service, amenities
Walking distance to the train station to the airport. Easy access to restaurants and a mall.
Stayed 2 nights in Jul 2024

4/10 Poor

Peter

Disliked: Cleanliness
Stayed 1 night in Apr 2024

4/10 Poor

Peter

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is acceptable and ok, but the rooms are terrible. Our group reserved 7 rooms and all are bad !!!! We definitely won’t use this hotel again. 😔 pt from Texas
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Normal, but noisy
Great location. Great salt water pool. Beautiful building, attentive and polite staff. Of the minuses: the rooms facing the street are very noisy, the traffic there is very dense, so it will not be easy to sleep. Restaurant prices are quite high for this city. Normal Wi-Fi.
Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in city center. Wonderful staff. Surrounding area is a noisy mess of traffic, but that’s how it is in Medan.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Too much noisy from the traffic event during the midnight
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

zainol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in a good location near shopping complex and easy access by train to airport.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

jimmy togar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient enough but need to improve
Quite convenient.. but the facility need to be improved to be more modern.. the furniture, doors, key, windows need to be changed if needed.. sliding door of bathroom, windows of my room need to be fixed/repaires (room 254).. house keeping are good in service.. restaurant need bigger room especially when there is seminar/workshop..: i encountered problem with internet when connect to handphone, but it's fine if using laptop..
Stayed 4 nights in Aug 2017

6/10 Okay

Yeoh, Malaysia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old hotel but good location
The hotel is look old, many facilities are not available as stated. The only good is close to Merdeka walk and walking distance to shopping malls nearby.

4/10 Poor

Ashraf, shah alam, malaysia

Liked: Property conditions & facilities
Disliked: Room comfort
Hotel location is in town's centre
Hotel not be able to find my booking from check in until check out. I had to call expedia (which cost me roaming charges) as hotel not be able to contact expedia. Room aircond (room 123) is not cold as I have to sleep in another room. Some TV channels were out of signal in midst of watching (world cup). But hotel location is nice as it is near to train station, park, restaurant and shopping mall. Breakfast is ok.

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Bernard

Stayed 1 night in Dec 2023

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia para volver a repetir
Todo perfecto... muy buen trato Entrada perfecta...Habitación perfecta...cerca de la estación y centro comercial...ubicación perfecta...
Stayed 1 night in Mar 2023

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant hotel
The hotel is located in the very heart of Medan - just next to Merdeka Walk, in a walking distance to the most important spots in the city, just a couple of minutes away from the Railink. The room was very clean, comfortable and quiet. The staff was absolutely brilliant and took very good care of us. The only downside: we had to choose between a double bed and having the WiFi access. We chose the former, as we have had the mobile data - but it would have been a tough decision if we had not.
Stayed 1 night in Sep 2019

8/10 Good

Abang, Jakarta

Business traveler
Liked: Staff & service
A hotel with strategic location and nice and friendly staff. the trouble is it is quiate old and have not been renovated, which means traffic sounds keep comming in throug the rudimentary window .
Stayed 2 nights in May 2019

10/10 Excellent

solby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Kamarulzaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand inna hotel bertaraf istimewa
Suasana bilik yang selesa.ditengah kota medan yang sibuk amat sesuai untuk aktiviti berjalan kaki ke tempat menarik di sekitar kota medan. Suasana bilik yang selesa dan bersih.dn yang paling penting adalah harga yang ditawarkan sangat menarik.
Stayed 2 nights in Feb 2019

8/10 Good

rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familiär aber es gibt besseres in Medan
das Hotel befindet sich sehr zentral. Inzwischen gibt es wieder eine kleine Gartenanlage mit Pavilion abseits vom lauten Strassenverkehr. Das Restaurant ist am Abend zum Essen nicht geeignet, es sei denn man liebt die extrem laute(n) Karaoke Sänger(in). Getränke sind häufig ein Problem, oft ist keine Cola, Sprite etc vorhanden oder das Bier ist warm oder auch ausgegangen. Die hohe Präsenz von uniformierten Polizisten / Soldaten im Foyer empfinden wir als unangenehm. Vor etwa 20 Jahren gab es in dem Hotel auch andere Speisen wie z.B. Schwein. Heute ist es (bis auf das Bier) ein rein islamisches Hotel (halal)
Stayed 3 nights in Dec 2018

8/10 Good

rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
traditionshotel aus alten zeiten neu aufgepeppt
regierungshotel. mich stört die überrepräsentanz von soldaten, polizisten die sich häufig im foyer mit aufgeblähter brust und lametta aufhalten
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Arez, Purmerend

Liked: Staff & service
Good for one night
It is OK for one night. Especially when you've just arrived in Medan and got off at the train station. It is close to the train station but you will need to be very careful when you cross the road. There is so much traffic and loud noise. You can even hear all of this when you are inside your room as there is virtually zero isolation. So bring earplugs if you are a light sleeper just like me. The hotel's former name is De Boer (reference to the Dutch period). It is located on a very interesting street. If you walk down Jalan Balai Kota in eastern direction, you will come across Tip Top restaurant (oldest restaurant in Medan), Tjong A Fie mansion, Istana Maimoon. It is not a very pleasant walk though as the pavement is always under construction and filled with holes. Traffic is one again terrible and the exhaust fumes are enough to kill an entire zoo.
Stayed 1 night in Dec 2017

8/10 Good

muhammad

Liked: Staff & service, room comfort