Grand Sakura Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sakura Hotel

Interior
Minibar, in-room safe, desk, rollaway beds
Lobby sitting area
Lounge
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jl Prof H.M Yamin SH No. 41, Medan, North Sumatra, 20234
  • Grand City Hall
    9 min walk
  • Miley Italian Fusion Bistro
    1 min walk
  • Medan Station
    7 min walk
  • Medan (KNO-Kuala Namu Intl.)
    44 min drive

Room options

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Executive

  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Grand Sakura Hotel

3-star Medan hotel with restaurant
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include a snack bar/deli, a sauna, and 24-hour room service.
Grand Sakura Hotel offers 120 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include slippers and complimentary toiletries.

This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Grand Sakura Hotel features a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An area shuttle and a train station pick-up service are complimentary for guests. Onsite self parking is complimentary.

Grand Sakura Hotel has designated areas for smoking.

Heritage Cafe - This café specializes in international cuisine. Open 24 hours.
Silk Road Lobby Lounge - Onsite coffee shop. Open 24 hours.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Heritage Cafe
  • Silk Road Lobby Lounge

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 165000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 300000 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 165000 per vehicle (one-way)
  • Rollaway bed fee: IDR 165000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

Property is also known as

Grand Sakura
Grand Sakura Hotel
Grand Sakura Hotel Medan
Grand Sakura Medan
Hotel Grand Sakura
Sakura Grand
Grand Sakura Hotel Hotel
Grand Sakura Hotel Medan
Grand Sakura Hotel Hotel Medan

Grand Sakura Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 107 reviews" "
Rating 8 - Good. 46 out of 107 reviews" "
Rating 6 - Okay. 27 out of 107 reviews" "
Rating 4 - Poor. 13 out of 107 reviews" "
Rating 2 - Terrible. 6 out of 107 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ajit

Disliked: Staff & service, amenities, property conditions & facilities
dirty washroom, dirty towel, no coffee or tea in room. order for food the staff charge me double in price, i have proof in a printed bill.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it very much due to its location is very convenience to my clients premises in order for me to menage my businesses and conveniences to travel around in Medan city . and the diapoinment
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room 312, was filled with ants and cockroaches. Toilet had problem, water was retaining and d floor was stagnant with water. Tv did not work. Changed room then to 311, a little better, but tv did not work. Saw rats running in restaurant at lobby.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

4/10 Poor

Spoal

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi connection really bad need to fix
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
overall are good
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service are good. Shopping complexs area are nearby.
Stayed 3 nights in Apr 2019

6/10 Okay

Muhammad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
At town easy go any place with public transport.
Stayed 2 nights in Mar 2019

8/10 Good

Ghazali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The food breakfast display was kari kambing but no ka Ong inside
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Air Conditioning could have been a bit colder. but overall everything else was fine.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Value for money and good location. Great F & B outlets on 24hr basis. However, toilet fittings needs attention. The toilet flush lever and shower lever were faulty. Shower head also not not in full working order.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very comfortable beds helpful staff and good value.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Ac not working properly not Clean on time I will never recommend to anyone
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Smoking room with sandy bedsheet
Got to hotel late after 10pm. Had asked on booking for non smoking room but only a smoking room was available. Bed feels sandy and there was only one set of toiletries for the two of us. Hotel also did not have a multi adapter to lend us though the hotel shop sells one at a relatively reasonable price. Room window opens to the corridor facing another room. Guess I was expecting more. :(
Stayed 1 night in Sep 2018

8/10 Good

Inchul

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Jennifer Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not Great
Located right in center of medan city.The staff were very friendly and I got a room upgraded for free. Need improvement on Breakfast buffet, it finishes off every early and they don't refill it quickly. Have to wait long and keep asking the staff. Slow WiFi connection

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

fadzmel youssef, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
you need to stay here!
spacious room. easy access. good service. walking distance to the mart.
Stayed 5 nights in Feb 2018