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Grand Sirao Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sirao Hotel

Bar (on property)
Suite | Minibar, in-room safe, cribs/infant beds, free WiFi
Breakfast, lunch, dinner served; Indonesian cuisine
Lounge
Meeting facility

Reviews

3.4 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
Jl. Semarang No. 4-6, Medan, North Sumatra, 20212
  • Medan Mall
    9 min walk
  • Kwetiau Andalas
    1 min walk
  • Medan Station
    18 min walk
  • Medan (KNO-Kuala Namu Intl.)
    47 min drive

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, cribs/infant beds, free WiFi

Standard Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, cribs/infant beds, free WiFi

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, cribs/infant beds, free WiFi

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About this property

Grand Sirao Hotel

3-star Medan hotel with restaurant
A restaurant, a bar/lounge, and a meeting room are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, tour/ticket assistance, and free breakfast are onsite.
Grand Sirao Hotel offers 47 air-conditioned accommodations with minibars and safes. Rooms open to balconies. This Medan hotel provides complimentary wireless Internet access. Cribs/infant beds are also available.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This Art Deco hotel also offers tour/ticket assistance, dry cleaning/laundry services, and an elevator. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

A complimentary breakfast is offered.
Onsite venue - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Family friendly

  • Crib

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Massage

Accessibility

  • Elevator

More

  • 2 buildings
  • 6 floors
  • Art Deco architecture
  • Built in 1980

Room amenities

Bedroom

  • Crib

Bathroom

  • Private bathroom

Entertainment

  • TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Grand Sirao
Grand Sirao Hotel
Grand Sirao Hotel Medan
Grand Sirao Medan
Hotel Grand Sirao
Sirao
Grand Sirao Hotel Hotel
Grand Sirao Hotel Medan
Grand Sirao Hotel Hotel Medan

Grand Sirao Hotel Reviews

Reviews

3.4
Rating 10 - Excellent. 0 out of 14 reviews" "
Rating 8 - Good. 0 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 5 out of 14 reviews" "
Rating 2 - Terrible. 7 out of 14 reviews" "

3.6/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

3.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Ben

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the dirtiest hotel ever. There were cockroach, spiders, moth and also very dusty. Bed sheet was full of stains, dust and dead insects. Very unhealthy environment. You need to see it to believe it.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to eateries
The hotel location is right in Jalan Semarang, where you can find food easily. Night time the street becomes a eating street. Some shops nearby but nothing much, maybe the money changers nearby are worth mentioning. A 20min walk to Medan mall and u can have some clean food in some clean restaurant.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty & Old
The room was dirty and loud neighborhood. The staff wasn't qualified

4/10 Poor

Kumar, KL

Disliked: Cleanliness, property conditions & facilities, room comfort
Be honest cleanliness is not there.
There is no hotwater in their standard room and their wash room is not clean. There are unwelcome guest (RAT) appear inside the coffee house each time i was there. Very sorry but this is my experience that i must share. thank you.

2/10 Terrible

Gini, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
The worst hotel in a horrible vicinity.
The most horrible experience of our lives during our stay at the hotel. The hotel was dirty, smelly n in real bad shape. We did not even want to hv our bath there cos the shower room was so dirty. What a bad experience we all had. NEVER, NEVER wl I recommend anyone to stay at this hotel nor wl I recommend anyone to book hotel stays with Expedia cos u do not ck the kind of hotels that u recommend to yr customers to stay. All the photos displayed in yr website r not what u see in person. Expedia, ck the kind of hotels u recommend to yr customers to stay or u'll soon b out of business.

2/10 Terrible

Syad , Kuala Lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My worst experience!
This hotel is cheap, but the service and everything about this hotel was the worst I had experienced so far. So dont think about saving a little money, because you will be very disappointed with this one. I dont think its too cheap, you can pay a little more for a lot better hotel. The location is very bad, the staffs were not helping. The aircond in my room wasnt properly functioning and the technician tried to fix it but failed, but he kept telling me that it will be fine after sometime, but it didnt and I couldnt really sleep that night because it was hot and the room has no window. I asked for another room but the staff said all the room are the same so no point of moving. I wanted to go to any nearby mall, it was veryyyy near but I didnt know that I could reach there by walking, the staff helped me get a becak and suggested me to pay IDR10k to the becak man. It was just 1 minute becak ride, the staff should have told me it was very near, I have even asked him whether I can just walk to the mall. The receptionist was not helping too.

4/10 Poor

Sabri, Kl

Disliked: Property conditions & facilities, room comfort
Too bad for the superior room
Is it suitable to claim as the superior room? I feel foolish.

2/10 Terrible

taasann, nagano

Disliked: Cleanliness, property conditions & facilities, room comfort
朝食はおいしいですが、フルーツが欲しかった。外では露店が出ていて夕食には最適だとおもいます。 シャワーがお湯ではなかったので、外国人を泊めるなら、せめてお湯を出してほしいです。

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
lokasi dekat dengan tempat shoping

6/10 Okay

Erwin

6/10 Okay

anton, bogor, indonesia

Hotel deket kuliner
Not bad lah utk harga segitu, nyari makanan mudah, dekat jalan utama

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Saumäßige Sanitäranlagen,Flurbereich u.s.w
Ein Hotel von dem sich (Hotel com) ganz schnell trennen sollte. Hat ein Standart von keinem Stern. Mehr einer Absteige. Auch die Sicherheitsvorschriften lassen zu wünschen übrig. Kein WC - Antwort wir brauen kein Papier.

2/10 Terrible

Rikke, Danmark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book ALDRIG her
Der er svampesporer på væggene ved siden af sengen samt på badeværelset. Det eneste der er af butikker er knallert reperatører. De taler SLET ikke engelsk udover ja, nej og free. Hvis du tjekker ud for sent - tidspunkt ukendt - skal du betale 100.000 rupia for sen check out. Det er mig en gåde Hvordan det har fået 3 stjerner og at hotels.com har godkendt det til deres website. BOOK DET IKKE!!!!