Miyana Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Miyana Hotel

Lobby
Lobby
In-room safe, desk, free WiFi, bed sheets
Lobby
Karaoke bar

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Parking included
  • Laundry

Explore the area

Map
Jl. H. Anif, No.28, Medan, North Sumatra, 20372
  • Grand City Hall
    7 min drive
  • Medan Mall
    8 min drive
  • Tjong A Fie's Mansion
    8 min drive
  • Medan (KNO-Kuala Namu Intl.)
    38 min drive

Room options

Deluxe Room

  • 19 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Room

  • 25 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Room

  • 16 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Cozy Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Noble Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Miyanna Plus Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About this property

Miyana Hotel

3-star Medan hotel with restaurant
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, massage/treatment rooms, 24-hour room service, and a business center are onsite.
Miyana Hotel offers 123 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with cable channels.

Bathrooms include slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers spa services, multilingual staff, and tour/ticket assistance. A complimentary area shuttle within 500.00 meters is available for guests. Complimentary self parking is available on site.

Miyana Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 5 AM and 10 AM.
Miyana Lounge and Karaoke - This karaoke bar specializes in international cuisine and serves dinner only.
Cemara Kafe - This café specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) on request
  • Free area shuttle up to 500 m
  • Free extended parking on site

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cemara Kafe
  • Miyana Lounge and Karaoke

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Spa

  • 10 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 3000000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 200000.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Miyana
Miyana Hotel
Miyana Hotel Medan
Miyana Medan
Miyana Hotel Hotel
Miyana Hotel Medan
Miyana Hotel Hotel Medan

Miyana Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 6 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

adrian

Disliked: Cleanliness, room comfort
substandard - needs to improve
Room was dirty - was not exec standard in anyway i know hotel wasnt expensive but being clean should be priority. I only stayed there as it was close to my meeting
Stayed 1 night in Jul 2018

10/10 Excellent

etzel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience. Will book this hotel for next business trip.
Stayed 1 night in Dec 2017

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel for a fair price
Only booked because of proximity to the airport but it was still a 30-45 min taxi ride. Decent hotel for a fair price and breakfast had a good selection. Front desk was unable to help us get to Parapat via a taxi (not sure if it was a language barrier) but they kept pushing us to use their personal drivers. We ended up taking a taxi into Medan and figuring out transportation to Parapat there.

8/10 Good

Mallory, australia

Liked: Cleanliness, staff & service
Very good value for money. Breakfast...very good.
Room did not have a window. Very quiet. Could not have massage due to Ramadan.

6/10 Okay

Kamto

Liked: Cleanliness
good
not too bad

2/10 Terrible

Nathan, Geraldton

Disliked: Cleanliness, staff & service, room comfort
WARNING WARNING WARNING!!!
There were 5 in our group, two couples and a single. We booked 2 superior rooms, each with two double beds per room. Reception? Frozen fish. Only singles provided. First complaint, Ignored. 2nd complaint to Manager, zero comprehension that they can’t charge the price if not providing what’s paid for. Option he came up with, one couple move into room with double bed and provide extra single bed. Single bed ended up being a mattress they chucked on the floor Leaking aircon dripping onto a bag, soaked clothes. Mosquitos rife through the hotel, including rooms. Medium pitched, loud hum that commenced at 2am and went for 10 minutes a time, literally waking me from my sleep 4 ordered meals, took forever and kid sized. Some meals didn't arrive. Chicken nuggets and chips arrived 90mins. Mozzies everywhere Bar and kitchen staff totally disorganised and lazy. Manager doing everything menial. Have NEVER come across a complete schmozzle of a hotel that the Miyana is. Total lack of management structures, lack of training, staff who couldn't care less and it seemed a culture whereby the No1 is the Almighty Rupiah, No2 is the staff in importance with the customer a Very Distant 3rd. Just don't stay there! Chris (not Nathan)

6/10 Okay

M, Australia

Liked: Cleanliness
Disliked: Staff & service
Small Hotel
Too expensive for the size of the room, the room had no window and the hotel had a very limited buffet breakfast.

6/10 Okay

Dougy, Sunshine Coast, Aust

Liked: Cleanliness, staff & service
Excellent Transit
Perfect for overnighting in Medan, as extremely close to highway (route to/from airport) access. Anyone who has struggled through Medan's inner city congestion will appreciate this comment.

6/10 Okay

lc tan, pb,perak,Malaysia

Liked: Staff & service
Nice but too far to town
Need to improve for breakfast, lunch , dinner.. Should have more food Transport too far to town become going out also sky during night time

8/10 Good

ANGGREYANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lumayan ok!!!

8/10 Good

ALBERT, Jakarta

Liked: Cleanliness, property conditions & facilities, room comfort
Istirahat dengan Praktis
kami pilih hotel Miyana sebab dekat dengan lokasi Projek kami.