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Aparthotel

Royal Suite Condotel

3.5 star property

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Photo gallery for Royal Suite Condotel

Lobby
Minibar, in-room safe, desk, iron/ironing board
Property entrance
Full-size fridge, stovetop, dishwasher, cookware/dishes/utensils
Executive lounge

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included
$50
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
Jl. Palang Merah No. 1, Medan, North Sumatra, 20151
  • Sun Plaza
    ‪9 min walk‬
  • Medan Mall
    ‪14 min walk‬
  • Maimun Palace
    ‪15 min walk‬
  • Medan (KNO-Kuala Namu Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Non Smoking, City View (Ruby Unit)

Deluxe Apartment, 2 Bedrooms, Non Smoking, City View (Ruby Unit) | Minibar, in-room safe, desk, iron/ironing board

Deluxe Apartment, 2 Bedrooms, Non Smoking, City View (Ruby Unit)

  • 646 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Apartment, 2 Bedrooms, Non Smoking, City View (Emerald Unit)

Premium Apartment, 2 Bedrooms, Non Smoking, City View (Emerald Unit) | Minibar, in-room safe, desk, iron/ironing board

Premium Apartment, 2 Bedrooms, Non Smoking, City View (Emerald Unit)

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Apartment, 3 Bedrooms, Pool View (Diamond Unit)

Family Apartment, 3 Bedrooms, Pool View (Diamond Unit) | Minibar, in-room safe, desk, iron/ironing board

Family Apartment, 3 Bedrooms, Pool View (Diamond Unit)

  • 1206 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About this property

Royal Suite Condotel

3.5-star Medan apartments with kitchens
Along with a restaurant, this aparthotel has a business center and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a dishwasher. Added amenities include free WiFi, a minibar, and room service.
Royal Suite Condotel offers 40 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The aparthotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a business center and a meeting room. This business-friendly aparthotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Royal Suite Condotel has designated areas for smoking.

Royal Bistro - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Restaurants on site

  • Royal Bistro

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Stovetop

Dining

  • A restaurant
  • Minibar
  • Room service (limited hours)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Safe at front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 4 floors
  • 40 units
  • Built in 2007

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: IDR 500000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royal Suite Condotel Aparthotel Medan
Royal Suite Condotel Aparthotel
Royal Suite Condotel Medan
Royal Suite Condotel
Royal Suite Condotel Medan
Royal Suite Condotel Aparthotel
Royal Suite Condotel Aparthotel Medan

Royal Suite Condotel Reviews

Reviews

5.8
Rating 10 - Excellent. 0 out of 24 reviews
Rating 8 - Good. 8 out of 24 reviews
Rating 6 - Okay. 7 out of 24 reviews
Rating 4 - Poor. 7 out of 24 reviews
Rating 2 - Terrible. 2 out of 24 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Sithravel

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 5 nights in Feb 2024

4/10 Poor

Chee Tiong

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A few items, e.g. AirCon, cabinets, curtains, are not working or damaged. Kitchen is well down equipped.
Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveler

Traveled with family
slow or no reply on questions, rooms were not as clean as expected
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Royal suite condotel

Room is spacious. Good for family. Swimming pool also nice and large for infants until adults..but service is so-so
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Disliked: Room comfort
Insufficient shampoo and shower cream not to mention toilet paper also lacking. Breakfast refilling was extremely slow.
Stayed 2 nights in Oct 2018

8/10 Good

Alfred, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CONFORTABLE STAY ATCONDOTEL

The 2 bedroom apartment is spacious n clean with good wifi. The location is also convenient but please take note that they stated that the apartment is near the airport is not true as this refer to the old airport which is not in use n the new one is one hour away
Stayed 1 night in Aug 2018

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very comfortable, nice breakfast, good locality and etc. But the toilet was quite small for Rudy Apartment.

4/10 Poor

reza , jakarta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad services !!

Upon check in they really don’t care about our luggages after I ask, due to late check in. And all the spoken are not proper in hospitality industry. Room service not bed but the reception are not communicated that the deposit payment for order has to be cash after limiit, otherwise we can pay the rest after check out. Condition of the hotel so old, and I found plastic of condom under the bed. Really disappointed ! Very not recommended to stay her, I won’t to stay here again...!!
Stayed 2 nights in Mar 2018

8/10 Good

Imelda

Liked: Room comfort

nice hotel with spacious room

worth to stay hotel , affordable with spacious bedroom and amenities such as : water dispenser, cooking utensils, kitchen, dining room. very suitable for family stay. minus point not enough lighting in the bed room and bathroom. another minus point is during check out, the receptionist informed us, we have consumed oreo from the snack bar. which we didnt take it. but she insisted the house keeping told there is no oreo in the snack bar. this thing never happened in any hotel we stayed before. i dunno how they keep track of the snack bar. but finally, the hotel resolved the issue by avoiding the missing oreo. but maybe in the future, they shouldnt provide the snack bar at all to avoid this kind of misunderstanding. other facilities like swimming pool and fitness center are adequate. just that they dont provide towel for hotel guest. so we have to bring our own towel. overall it is a great stay, and will definetely come back to this hotel.

6/10 Okay

Ng

Liked: Staff & service, room comfort

3 nights stay with family

Very Friendly staff and many can speak a bit of English. Unit is big. Cockroaches in units and drawers. Mothballs thrown around units ; likely to take care of cockroaches. Breakfast menu changed Everyday but took very Long to replenish food. Frequently , food not replenished even we waited till we finish breakfast. Many items, including drinks, shown in menu were not available for lunch or dinner. Only one lift available for hotel guest and is very very slow; frequently lift arrive but fully occupied; especially when units are used for wedding purposes. The other lift reserved for condominium residences.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2017

8/10 Good

Anang

Liked: Staff & service, property conditions & facilities, room comfort

nice for family

booked fro 2 bedroom suite, very nice place for a family vacation swimming pool was crowded at the time we were there maybe just during holiday breakfast is OK, plenty of choices maybe need more on fresh fruits and juices
Stayed 3 nights in Jul 2017

8/10 Good

Nor Faizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

chia

Disliked: Property conditions & facilities

8/10 Good

Zulkiffli, Ampang

Liked: Staff & service, property conditions & facilities
Good breakfast & location....sometimes a bit noisy alas its okay

4/10 Poor

aisyah, Pekanbaru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service

Bad service, we asked them for drinking water in the morning and didn't get it until midnight. Bed sheet and pillow has stain. Very small bathroom and not really clean. Breakfast was teribble.

2/10 Terrible

Henrik

Traveled with family
Disliked: Cleanliness, room comfort
Meget beskidt. Køleskabet var beskidt og ulækkert. Virkede ikke. Sengetøjet var utrolig plettet og ulækkert. Generelt var rengøring ikke eksisterende.
Stayed 1 night in May 2025

4/10 Poor

Bernard

Disliked: Cleanliness, room comfort

Beurk

Des cafards partout......
Stayed 2 nights in Feb 2024

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Ern Tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

4/10 Poor

park

Disliked: Cleanliness, property conditions & facilities

같은 값에는 다시 머물고 싶지 않음

우선 규모에 비해 매우지저분함...바퀴벌레가 복도 방안 놀이터임... 아침식사도 일반2성급정도임...
Stayed 2 nights in Oct 2017

4/10 Poor

ilyas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Condotel yang perlu renovasi

Kondisi kamar sudah agak tua, wallpaper sudah banyak yang mengelupas. Karyawan di resto kurang tanggap, waktu sarapan pagi dibilang kupon sudah dipakai, padahal kami barusan bangun dan mau sarapan

8/10 Good

vr

Liked: Cleanliness

hotel yang recommended buat liburan keluarga.

Menyenangkan, anak anak saya menyukainya.