This hotel features concierge services, a 24-hour front desk, and a garden. Free WiFi in public areas and free self parking are also provided.
The Reiz Suites, Artotel Curated offers 120 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations have separate sitting areas and include desks and dining tables. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.
This Medan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 42-inch LED televisions come with cable channels. Housekeeping is provided daily.
The Reiz Suites, Artotel Curated features a garden, concierge services, and an elevator. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.
The Reiz Suites, Artotel Curated has designated areas for smoking.
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
No pets and no service animals are allowed at this property
Property is also known as
The Reiz Suites ARTOTEL Curated Medan
The Reiz Suites, ARTOTEL Curated Hotel
The Reiz Suites, ARTOTEL Curated Medan
The Reiz Suites, ARTOTEL Curated Hotel Medan
The Reiz Suites, Artotel Curated Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 6 out of 15 reviews
10 - Excellent
6
Rating 8 - Good. 2 out of 15 reviews
8 - Good
2
Rating 6 - Okay. 6 out of 15 reviews
6 - Okay
6
Rating 4 - Poor. 1 out of 15 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 15 reviews
2 - Terrible
0
8.0/10
Cleanliness
8.4/10
Staff & service
5.6/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Nancy
Traveled with family and small children
Jun 9, 2025
Disliked: Amenities
No AC or air in the elevator, elderly could easily get heat stroke. One of our 2 apartment smell like sewage during the day
The hotel is well located near a big shopping mall and many restaurants. The staff was friendly and helpful. But most importantly they texted me when I was on my way to the airport because I had forgotten my wallet in the hotel room 🙏🙏!. I had no idea I had forgotten my wallet with all my important documents and cards. Everything was in my wallet and because of their great service I managed to get my flight on time. Thank you so much for your service and honesty ❤️
Overall a nice location for westerners. This is just a few observations to explain the location limitations. We had a room for 3 but only had 2 towels. Received another but had to ask. Hot water in bathroom sink and showers only (not kitchen). Curtains don’t block light. A/C works well and is in all areas. Access to pool unusual, pool closes at 7:00, they request specific swimware for women, and no chairs around pool.
Cleanliness can be improved. We got into our suite and were greeted by 3 cockroaches. The bathroom was dirty with mouldy silicone around the bath area, and there was a constant sewer smell that we couldn't get rid of.
The living room air-con didn't work very well and there wasn't enough lighting in the bedroom. There wasn't a table in the bedroom as well which was inconvenient.