Travellers Suites Serviced Apartments

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Travellers Suites Serviced Apartments

Outdoor pool, pool umbrellas
Lobby sitting area
Living room
Gym
In-room dining

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Spa
  • Gym
  • Parking included
  • Kitchen

Explore the area

Map
Jln. Listrik No. 15, Medan, North Sumatra, 20112
  • Bukit Barisan Military Museum
    6 min walk
  • Vihara Borobudur
    10 min walk
  • Tjong A Fie's Mansion
    10 min walk
  • Medan (KNO-Kuala Namu Intl.)
    50 min drive

Room options

Deluxe Suite, 2 Bedrooms

  • 1227 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite, 3 Bedrooms

  • 1399 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Honeymoon( 2 King + 1 Twin beds)

  • 2314 sq ft
  • Sleeps 6
  • 3 Twin Beds

Penthouse( 2 King +1 Twin beds)

  • 2314 sq ft
  • Sleeps 6
  • 3 Twin Beds

Suite, 1 Bedroom

  • 796 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

  • 947 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Three Bedroom Deluxe Suite

  • Sleeps 5
  • 3 Twin Beds and 1 King Bed

Honeymoon Suite

  • Sleeps 6
  • 1 King Bed

Two-Bedroom Suite

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed

Penthouse Suite

  • Sleeps 6
  • 2 Twin Beds and 2 King Beds

Three-Bedroom Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Two-Bedroom Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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About this property

Travellers Suites Serviced Apartments

4-star Medan hotel with in-room kitchenettes
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a coffee shop/cafe are onsite.
Travellers Suites Serviced Apartments offers 59 air-conditioned accommodations with minibars (stocked with some free items) and safes. Accommodations offer separate sitting areas. Accommodations at this 4-star hotel have kitchenettes with refrigerators.

Bathrooms include showers. This Medan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Dome Eucalypt Spa. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
In addition to a full-service spa, Travellers Suites Serviced Apartments features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This Medan hotel also offers a fitness center, spa services, and tour/ticket assistance. Onsite self parking is complimentary.

A complimentary breakfast is offered.
Kakatua Cafe - Overlooking the pool, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Le Chic - This café serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kakatua Cafe
  • Le Chic

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • Elevator

More

  • 11 floors

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Travellers Suites Hotel
Travellers Suites Hotel Medan
Travellers Suites Medan
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments
Travellers Suites Serviced Medan
Travellers Suites Serviced
Travellers Suites Serviced Apartments Hotel
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments Hotel Medan

Travellers Suites Serviced Apartments Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 3 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

radsrini, Singapore

Liked: Room comfort
Disliked: Property conditions & facilities
Not a hotel, this is apartments
Old building, small swimming pool, almost can't enjoy sauna and others facility. Only inside the room you can enjoyed.

6/10 Okay

mohd yaser, malaysia

Liked: Staff & service
Spacious and comfortable
Hotel services was fairly good, but breakfast was not much variety. If possible, serve more local foods

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here Worst hotel in 20 years of travel
The room was dirty blood stains could be seen, no clean sheets or towels, it took 2 hours to check in. When we requested help and clean sheets and towels we were cursed at in Indonesian. I can not believe how I was treated. We we asked to change rooms because the blood stains, the refused, and when I asked to the manager instead the front desk people said they were in a meet when I just heard them talking to the manager. We had to demand service and assistance but it never came in 2 more hours of waiting. We just left for another nearby hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

irdiansyah, medan,indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
memuaskan....dan terjamin
pengalan ketika perpanjangan kamar barang berharga ketinggalan tetapi pihak hotel menemukan barang tersebut dan mengembalikan