A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a coffee shop/cafe are onsite.
Travellers Suites Serviced Apartments offers 59 air-conditioned accommodations with minibars (stocked with some free items) and safes. Accommodations offer separate sitting areas. Accommodations at this 4-star hotel have kitchenettes with refrigerators.
Bathrooms include showers. This Medan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Dome Eucalypt Spa. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
In addition to a full-service spa, Travellers Suites Serviced Apartments features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.
This 4-star property offers access to a business center and meeting rooms. This Medan hotel also offers a fitness center, spa services, and tour/ticket assistance. Onsite self parking is complimentary.
A complimentary breakfast is offered.
Kakatua Cafe - Overlooking the pool, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Le Chic - This café serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Airport shuttle on request
Free self parking on site
Food and drink
Free breakfast available
A coffee shop/cafe
A restaurant
Restaurants on site
Kakatua Cafe
Le Chic
Things to do
Full-service spa
Gym
Outdoor pool
Sauna
Family friendly
In-room kitchenette
In-room refrigerator
Laundry facilities
Living room
Outdoor pool
Rollaway/extra bed
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Tour and ticket assistance
Business services
Business center
Meeting rooms
Outdoors
Pool umbrellas
Full-service spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Accessibility
Elevator
More
11 floors
Room amenities
Bedroom
Rollaway/extra bed
Bathroom
Private bathroom
Shower
Entertainment
Cable/satellite channels
Food and drink
Free bottled water
Free minibar (limited items)
Kitchenette
Limited room service
Refrigerator
More
Air conditioning
Iron/ironing board
Living room
Safe
Separate sitting area
Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age: 17
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Travellers Suites Hotel
Travellers Suites Hotel Medan
Travellers Suites Medan
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments
Travellers Suites Serviced Medan
Travellers Suites Serviced
Travellers Suites Serviced Apartments Hotel
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments Hotel Medan
Travellers Suites Serviced Apartments Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 5 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 3 out of 5 reviews
6 - Okay
3
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 5 reviews
2 - Terrible
1
6.8/10
Cleanliness
6.8/10
Staff & service
6.0/10
Property conditions & facilities
Reviews
6/10 Okay
radsrini, Singapore
Aug 22, 2015
Liked: Room comfort
Disliked: Property conditions & facilities
Not a hotel, this is apartments
Old building, small swimming pool, almost can't enjoy sauna and others facility. Only inside the room you can enjoyed.
radsrini
6/10 Okay
mohd yaser, malaysia
Nov 25, 2014
Liked: Staff & service
Spacious and comfortable
Hotel services was fairly good, but breakfast was not much variety. If possible, serve more local foods
Do not stay here Worst hotel in 20 years of travel
The room was dirty blood stains could be seen, no clean sheets or towels, it took 2 hours to check in. When we requested help and clean sheets and towels we were cursed at in Indonesian. I can not believe how I was treated. We we asked to change rooms because the blood stains, the refused, and when I asked to the manager instead the front desk people said they were in a meet when I just heard them talking to the manager. We had to demand service and assistance but it never came in 2 more hours of waiting. We just left for another nearby hotel.