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23Hotel Medellin

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 23Hotel Medellin

Restaurant
Terrace/patio
Egyptian cotton sheets, premium bedding, down comforters
LED TV
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Carrera 34 #5G-62, Medellín, 050021
  • Lleras Park
    8 min walk
  • Pizzeria City Pizza
    1 min walk
  • Aguacatala Station
    9 min drive
  • Medellin (EOH-Enrique Olaya Herrera)
    9 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

View from room

Deluxe Suite

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite

  • 452 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Egyptian cotton sheets, premium bedding, down comforters

Basic Double Room

  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Egyptian cotton sheets, premium bedding, down comforters

Basic Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, City View

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, City View

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down comforters

Superior Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

23Hotel Medellin

3.5-star hotel in El Poblado
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a poolside bar, a snack bar/deli, and a meeting room. Change of towels is available on request.
23Hotel Medellin offers 28 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with cable channels. Bathrooms include bathrobes and hair dryers.

This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Medellín hotel also offers an outdoor pool, a terrace, and multilingual staff.

23Hotel Medellin is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
23Hotel Medellin has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • 4G smartphone data speed
  • Air conditioning
  • Electrical adapters
  • Free international calls
  • Free limited smartphone calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Limited smartphone data usage
  • Mobile key entry
  • Phone
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 10:00 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

23Hotel Medellin Hotel
23Hotel Medellin Medellín
23Hotel Medellin Hotel Medellín

23Hotel Medellin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 163 out of 207 reviews" "
Rating 8 - Good. 21 out of 207 reviews" "
Rating 6 - Okay. 7 out of 207 reviews" "
Rating 4 - Poor. 12 out of 207 reviews" "
Rating 2 - Terrible. 4 out of 207 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jeannette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Near Provenza
Stayed 7 nights in Sep 2024

10/10 Excellent

Marykate

Stayed 3 nights in Aug 2024

10/10 Excellent

Adriana, West Palm Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una experiencia increíble, el hotel tiene una muy buena ubicación. Todo el personal fue súper amable. No tengo quejas durante mi estadía. Lo recomiendo.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , wonderful staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was wonderful and I would stay here again. Very convenient walkable location and super quiet .. just contstruction next door but wasn’t a problem at all. We loved our stay here. Wonderful experience!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Elena, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing !
Stayed 4 nights in Aug 2024

10/10 Excellent

Viviana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kind people and the service was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Jean elie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Aug 2024

10/10 Excellent

Nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service, hands down. Keep it up with the good work!
Stayed 4 nights in Aug 2024

10/10 Excellent

Felix

Traveled with partner
Liked: Amenities
super nice people. clean room and super rooftop
Stayed 1 night in Aug 2024

10/10 Excellent

Ali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent hotel. It needs a pool and a gym
Stayed 5 nights in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is fine, very close to the best places in Provenza. However, there is construction work that wakes you up in the mornings from Monday to Friday. The restaurant service is very slow, and they didn't always change my bath towels. The jacuzzi doesn't have bartender service all the time. The hotel is okay, but there are many areas for improvement.
Stayed 5 nights in Jul 2024

10/10 Excellent

Lance

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personal service
wonderful personal service
Stayed 2 nights in Jul 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a very nice and fun area
Stayed 3 nights in Jun 2024

8/10 Good

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Jun 2024

10/10 Excellent

Zbigniew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hip, modern vibe, friendly staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our stay was not great. Although the hotel staff is very nice, the room we stayed in did not have hot water. We told the reception and they said they would fix it, but nothing changed. The mini fridge also did not work. They changed our room but the second room also did not have a working fridge. When we checked out they said they would refund me half of one night, but after following up for three months straight I can tell they are just giving me a run around claiming “Accounting will process the payment during the next cycle”. Room amenities like hot water and a working fridge are basic when staying at a hotel of this caliber, and the blatant lie about getting a refund is very poor customer service.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the hotel was gorgeous.

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Hector

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and the room were very good. There was a construction side of the hotel. There was not much privacy and we could not open the curtains to see the city view. A lot of noise from the construction.
Stayed 4 nights in May 2024

8/10 Good

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. The staff is very attentive, service is excellent
Stayed 4 nights in Apr 2024

10/10 Excellent

tessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fab
Wonderful staff and beautiful hotel!
Stayed 1 night in Mar 2024