Entire apartment

Cyan Suites

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cyan Suites

Interior detail
Minibar, in-room safe, desk, cribs/infant beds
Full-size fridge
Interior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Parking included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Carrera 29C No 10C-100, Poblado, Medellín, 50021
  • Lleras Park
    16 min walk
  • Donde Juanchos
    2 min walk
  • Industriales Station
    10 min drive
  • Medellin (EOH-Enrique Olaya Herrera)
    13 min drive

Room options

Junior Suite

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Basic Room

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Apartment, Multiple Beds

  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Cyan Suites

3-star apartment in El Poblado
This apartment building features a restaurant, a meeting room, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment offers free WiFi, a refrigerator, and a TV with cable channels. A minibar, room service, and a ceiling fan are among the other amenities available to guests.
Cyan Suites offers 21 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Medellín apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The apartment offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. This Medellín apartment also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Onsite covered self parking is complimentary.
Onsite venue - This restaurant serves dinner only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site

Family friendly

  • Crib: COP 30,000 per night

Food and drink

  • Full-sized refrigerator/freezer

Dining

  • A restaurant
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Services and conveniences

  • 24-hour front desk
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Window guards

General

  • 21 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for COP 30000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: COP 30000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Cyan Suites Hotel Medellin
Hotel Ramada Cyan Suites Medellin
Ramada Cyan Suites
Ramada Cyan Suites Medellin
Hotel Cyan Suites Medellín
Hotel Cyan Suites Medellin
Hotel Cyan Suites
Cyan Suites Medellin
Cyan Suites
Best Western Cyan Hotel Medellin
Cyan Suites Hotel
Hotel Ramada Cyan Suites
Cyan Suites Medellín
Cyan Suites Apartment

Cyan Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 82 reviews" "
Rating 8 - Good. 31 out of 82 reviews" "
Rating 6 - Okay. 12 out of 82 reviews" "
Rating 4 - Poor. 8 out of 82 reviews" "
Rating 2 - Terrible. 4 out of 82 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

José

Stayed 6 nights in Sep 2022

10/10 Excellent

Jose Arcadio

Liked: Cleanliness, staff & service, amenities
Friendly staff make me feel home .... lots of smiles and willing to help. room was nice and clean with a nice view.
Stayed 5 nights in Aug 2022

2/10 Terrible

SANDRA

Stayed 4 nights in May 2022

4/10 Poor

Frederic

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The wifi didn't function most of the time and it did it was extremely slow, even at 3 in the morning. The property has no A.C. I didn't pay attention as it's a given in hotels of that category The first night, the sheets were reaching my stomach. If i pulled them up, my feet would be exposed. They replaced them the next day. 3 Windows with only 2 with a night curtain. One of them could not be closed. The safe was permanently locked. There's a soap dispenser by the sink in the bathroom and one in the shower, both bone dry. I asked the maids but they didn't have any There's a full kitchen with a broken oven and no utensils whatsoever to eat, to cook or serve I was there from Sunday to Saturday. Coming back with some hot food on Thursday night, I was asked if I didn't mind changing my room. I really didn't want to but I agree to look at the room they were gonna give me and it was a much smaller one with one bed instead of two. They didn't insist but it was the first time that I got this request in a hotel On the other hand, the staff was really nice and professional. Dunker in the dining room served me breakfast every morning perfectly and Fabian at the front desk found a fan for me when the heat was keeping me awake
Stayed 6 nights in May 2022

8/10 Good

Javier, Miami

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent. Local staff is very helpful. Improvement points: The laundry machine was not in place and there was any dishes, pans or cutlery available. The water heater is shared with other apartment so it turned on when the neighbors took a shower.
Stayed 4 nights in Dec 2021

10/10 Excellent

Alexandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2021

8/10 Good

guillermo

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
It was very good
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view of the mountains. Great balcony view
Stayed 25 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2020

8/10 Good

Ed, Miami Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet residential area yet close to all the fun in the city.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, especially Fabian who was very helpful. Normal sized room but with no A/C. However they brought me fan. Overall a good place.
Stayed 4 nights in Feb 2020

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cyan Suites review
I really enjoyed staying here. The rooms are clean and have nice views. Very good price for the quality and location. Also in a very safe area that's .5 miles from el poblado. Also a very comfy bed and good bathroom. Great value
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service
Not a 2 bedroom Apartment.
The apartment is advertised as a two bedroom apartment when in fact it is two separate rooms. The suite had no plates, cups or glasses, it had a stove with no pots or pans totally useless kitchen.
Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NOT a nice place to stay in El Poblado - Medellin
The place looks very different from photos promoting it. There is no air conditioning, no fan, etc. Some lights did not work. The only good thing whats the service provided by the staff: they really take care of us. Otherwise, I found this place overrated and overpriced !!!. Definitely I do not recommend this place to stay in Medellin.
Stayed 4 nights in Sep 2019

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay. Breakfast was just okay. Staff friendly
Stayed 2 nights in Sep 2019

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this place and it was dirty with mold in the bathrooms. I will never stay here again. Staff was rude and not helpful for anything.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bath room was so tiny, I would like a Little more large.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

4/10 Poor

Derrick, New York

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No Air condition No Wash clothes Free breakfast but you only get one plate Not a verity of dinner choices
Stayed 4 nights in Feb 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They work well for their customers and are very easy to work with.
Stayed 4 nights in Dec 2018

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly/helpful staff compliment spacious stay
Cyan is in a quiet residential area which is nice but means that many taxi drivers are not sure exactly where it is. We were flight delayed but check in was smooth and friendly (English speaker as well) and the suite was spacious with two bedrooms and bathrooms. If thinking about using the kitchen facilities, there are no utensils available so you would need to bring your own (not an issue for us). Breakfast can be ordered from a menu and is varied and the waiter was very friendly and helpful, including suggesting how to get to some places we wanted to visit (again English spoken). Wi-Fi worked well. Some Trip Advisor reports suggested that the location is a five minute walk to Parque Lleras (main area for restaurants and bars) but make that 30 minutes at family pace!!! Only real downside (although you can order a taxi for $2-3 easily) for the location if you are looking for a reasonably priced, comfortable stay that allows you to explore Medellin. I don't understand reviewers who come on here and expect 5* hotel conditions when the price of the location tells you that this is completely unrealistic!?
Stayed 2 nights in Aug 2018