Dann Carlton Medellin Hotel

4.5 star property

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Photo gallery for Dann Carlton Medellin Hotel

4 restaurants, breakfast served
Outdoor pool, pool umbrellas, sun loungers
Front of property
Front of property
4 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub

Explore the area

Map
Carrera 43a No.7-50, Avenida El Poblado, Medellín, Antioquia, 50021
  • Poblado Park
    ‪5 min walk‬
  • Lleras Park
    ‪6 min walk‬
  • Santafé Mall
    ‪14 min walk‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪23 min drive‬

Room options

Junior Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(22 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(77 reviews)
  • 279 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Single Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(22 reviews)
  • 279 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 2 Bedrooms, City View

  • 969 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Standard Twin Room

8.8 out of 10
Excellent
(69 reviews)
  • 279 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(14 reviews)
  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room Standard

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room Standard

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 2 Double Beds

Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

Suite Junior

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Dann Carlton Medellin Hotel

4.5-star hotel in El Poblado
4 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a steam room are onsite.
Dann Carlton Medellin Hotel offers 200 air-conditioned accommodations with minibars and safes. 66-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a steam room.
Dann Carlton Medellin Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Dann Carlton Medellin Hotel features an outdoor pool and a health club. Dining is available at one of the hotel's 4 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, 11 meeting rooms, and coworking spaces. Event facilities measuring 6458 square feet (600 square meters) include a conference center. This luxury hotel also offers a hot tub, a steam room, and spa services. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Onsite covered self parking and covered valet parking are complimentary.

Dann Carlton Medellin Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Spigas di Palermo - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Zaguan del Patio - This restaurant serves breakfast, lunch, and dinner. Open daily.
43 Street - This restaurant serves lunch and dinner. Open daily.
Tony Romas - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 43 Street
  • Spigas di Palermo
  • Tony Romas
  • Zaguan del Patio

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Conference center (6,458 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

The listed general deposit applies to bookings of 5 guestrooms or more.

Optional extras

  • Airport shuttle fee: COP 155000 per vehicle (maximum occupancy 2)
  • Facilities fee: COP 9401 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Carlton Medellin
Dann Carlton
Dann Carlton Hotel
Dann Carlton Medellin
Dann Carlton Medellin Hotel
Hotel Carlton Medellin
Hotel Dann Carlton Medellin
Hotel Dann Medellin
Hotel Medellin Dann Carlton
Medellin Dann Carlton
Medellin Dann Carlton Hotel

Dann Carlton Medellin Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 908 out of 1389 reviews
Rating 8 - Good. 256 out of 1389 reviews
Rating 6 - Okay. 110 out of 1389 reviews
Rating 4 - Poor. 47 out of 1389 reviews
Rating 2 - Terrible. 68 out of 1389 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ernesto

Stayed 1 night in Mar 2025

10/10 Excellent

yizhak

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Dejon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice property. Beautiful pool, excellent pool side service. The service is excellent. The breakfast buffet is nice and very convenient:
Stayed 2 nights in Mar 2025

8/10 Good

jorge Armando

Stayed 4 nights in Mar 2025

6/10 Okay

Rudolfo

Liked: Cleanliness, amenities
The room was nice though need some updates. Customer service sucks especially room service.
Stayed 9 nights in Mar 2025

10/10 Excellent

Thomas

Stayed 3 nights in Mar 2025

6/10 Okay

Lazara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding in Medellin

My dissatisfaction is due to certain things that typical hotels have were not provided in this hotel. Examples, no hairdryer or Iron available in the room. No ice bucket or ice machine. When needing these items you have to call the front desk and wait to have someone bring it up. There was were only two bath towels provided from the start. At times it felt like your every move was being watched. The staff for the most part was very pleasant and eager to assist. The hotel appeared clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente condiciones y trato
Stayed 2 nights in Feb 2025

8/10 Good

WILLIAM

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is located in a very convenient part of the city. A lot of options available within walking distance. The staff are very friendly and courteous. Dining in both restaurants was very pleasant. The rooms are getting a bit worn, stains on the furniture, excessive marks on the floor, and there are no in room amenities that one would expect, ie: coffee maker, complimentary water, tissue, face cloths... small things that you just expect and receive elsewhere. Otherwise, a great stay. I would definitely stay again.
Stayed 5 nights in Mar 2025

10/10 Excellent

VILMA

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Aurelien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Brent

Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very helpful and the property was a good value for the money.
Stayed 1 night in Mar 2025

10/10 Excellent

Abraham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jashua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es mi segunda vez en el hotel, Tremenda ubicación y excelente servicio.
Stayed 6 nights in Feb 2025

10/10 Excellent

Kennedy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and the people were very nice
Stayed 1 night in Mar 2025

8/10 Good

princesse tchatat

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Noyvreally a 5* hotel but I was comfortable
Stayed 4 nights in Mar 2025

10/10 Excellent

Guillermo, waukegan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 4 nights in Feb 2025

6/10 Okay

Laura

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Service was not good. The breakfast staff was a bit or miss - some wait staff was very friendly other ones very rude. I was surprised that the bathrooms did not have a blow dryer and enough towels. When you ordered these items to the room it takes hours!!! Also, the main restaurant in the lobby does not offer popular cocktails ONLY a few options in the cocktail menu. I asked for a vodka martini and they said no because the only martini in the system is a gin martini. I only recommend this hotel for its location but if you want a better equipped hotel and service go to a different hotel.
Stayed 5 nights in Mar 2025

2/10 Terrible

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One of the registration agents was very good. Helpful. The other, a middle aged woman, was horrible to deal with. She made checking in difficult and aggravating. She tried telling me my reservation and guest charges were 4 times what they were supposed to be. She was extremely rude and unreasonable. I had stayed there before and was treated very well. Not sure I’ll stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel was very nice. The location is perfect and you have many options to choose from by walking around the street three or four blocks. It is a very clean place and the breakfast, support staff, facilities are great.
Stayed 4 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how beautiful the hotel was from the lobby to my room to the restaurants. I was not happy with the front staff on checkin making my friends uncomfortable assuming they were staying in the room with me, and proceeding to make me sign a contract that I couldn’t have anyone else in the room or it would cost $99. My friends were just picking me up at the airport and making sure I arrived to my hotel safely. This is the weirdest rule I’ve ever heard of at any hotel in the world I’ve stayed at. For the rest of the trip my Friends were afraid to come to my hotel. I was embarrassed and I’m embarrassed for the staff who made us feel this way. Otherwise I loved the hotel. I will stay again if the staff reads this and learns from this.
Stayed 4 nights in Feb 2025

10/10 Excellent

Dorian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly
Stayed 5 nights in Feb 2025

10/10 Excellent

Margarita, Weston

Stayed 1 night in Mar 2025

10/10 Excellent

ARA, Totowa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, la mejor cama, el buffet se desayuno super amplio y completo. Esta a pocos pasos del centro, es sin duda el mejor hotel de todos.
Stayed 3 nights in Mar 2025