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Dann Carlton Medellin Hotel

4.5 star property

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Photo gallery for Dann Carlton Medellin Hotel

Outdoor pool, pool umbrellas, sun loungers
Front of property
Front of property
Suite | Living area | 66-inch flat-screen TV with cable channels, TV
Standard Twin Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
Carrera 43a No.7-50, Avenida El Poblado, Medellín, Antioquia, 50021
  • Poblado Park
    ‪4 min walk‬
  • Lleras Park
    ‪8 min walk‬
  • Santafé Mall
    ‪15 min walk‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪34 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout drapes

Standard Single Room

  • 279 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 969 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Double Beds

  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

Dann Carlton Medellin Hotel

4.5-star hotel in El Poblado
4 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a steam room are onsite.
Dann Carlton Medellin Hotel offers 200 air-conditioned accommodations with minibars and safes. 66-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a steam room.
Dann Carlton Medellin Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Dann Carlton Medellin Hotel features an outdoor pool and a health club. Dining is available at one of the hotel's 4 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

A 24-hour business center is on site at this 4.5-star property. Event facilities measuring 603 square feet (56 square meters) include a conference center. This luxury hotel also offers a hot tub, a steam room, and spa services. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Onsite covered self parking and covered valet parking are complimentary.

Dann Carlton Medellin Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Spigas di Palermo - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Zaguan del Patio - This restaurant serves breakfast, lunch, and dinner. Open daily.
43 Street - This restaurant serves lunch and dinner. Open daily.
Tony Romas - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 43 Street
  • Spigas di Palermo
  • Tony Romas
  • Zaguan del Patio

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (603 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

The listed general deposit applies to bookings of 5 guestrooms or more.

Optional extras

  • Airport shuttle fee: COP 155000 per vehicle (maximum occupancy 2)
  • Facilities fee: COP 9401 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Carlton Medellin
Dann Carlton
Dann Carlton Hotel
Dann Carlton Medellin
Dann Carlton Medellin Hotel
Hotel Carlton Medellin
Hotel Dann Carlton Medellin
Hotel Dann Medellin
Hotel Medellin Dann Carlton
Medellin Dann Carlton
Medellin Dann Carlton Hotel

Dann Carlton Medellin Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 814 out of 1289 reviews
Rating 8 - Good. 252 out of 1289 reviews
Rating 6 - Okay. 111 out of 1289 reviews
Rating 4 - Poor. 47 out of 1289 reviews
Rating 2 - Terrible. 65 out of 1289 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

yizhak

Stayed 2 nights in Dec 2024

10/10 Excellent

yizhak

Liked: Cleanliness, amenities
Good hotel
Stayed 3 nights in Dec 2024

6/10 Okay

Andrew

Traveled with family
Disliked: Staff & service
Mediocrity at its finest
From the moment we checked in and received terrible attitude from the front desk clerk because we were a late arrival, even though I had emailed the property over a week ago to inform them of such, my husband also inquired about transportation arrangements from the airport. The hotel was a lovely property but there are better places to stay while in Medellin
Stayed 3 nights in Dec 2024

10/10 Excellent

Craig

Stayed 3 nights in Dec 2024

8/10 Good

ANIL

Liked: Property conditions & facilities
Convenient
Stayed 9 nights in Dec 2024

6/10 Okay

Cindy

Liked: Staff & service
Disliked: Cleanliness
Found a dirty sock in my room.
Stayed 1 night in Dec 2024

8/10 Good

Emanuel Rigby

Stayed 7 nights in Dec 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looks great
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Room was absolutely amazing!
Stayed 10 nights in Nov 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing. The pool and gym was awesome. The restaurant on the 18th Floor Tony Romas was Wonderful
Stayed 4 nights in Dec 2024

10/10 Excellent

Paula Juliana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Aleric

Liked: Cleanliness
Disliked: Staff & service, room comfort
Photos look good
Not what i expected for the price, and the extra fees. Walls are paper thin
Stayed 2 nights in Dec 2024

10/10 Excellent

Isaul

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Mr ID
Taxi station outside the hotel building not charging right. The host girl working together with taxi drivers to collect more money from customers by giving higher prices
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Maria

Stayed 1 night in Nov 2024

4/10 Poor

Aristides

Liked: Staff & service, property conditions & facilities
Arrived very tired at 3 pm after a 13 hour overnight flight and 3 hours standing in an immigration line. The room was not ready and it would be another 30 minutes wait for the room
Stayed 1 night in Dec 2024

10/10 Excellent

Ning, Newport Coast

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Dec 2024

8/10 Good

Grace

Stayed 7 nights in Nov 2024

6/10 Okay

Dariush, Glendale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hair dryer was not effective, and the lack of a coffee or tea maker in the room was disappointing for a five-star hotel. I was unaware of the additional hundred-dollar charge for visitors. The hotel's location was not ideal for accessing tourist attractions. I could have found a better hotel for the same price or in a better location. I will not return as I did not enjoy my stay.
Stayed 8 nights in Nov 2024

8/10 Good

Ryan

Stayed 5 nights in Nov 2024

10/10 Excellent

JOSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Isis Serenity, Grove City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay! I will definitely stay here the next time I visit Colombia!
Stayed 3 nights in Nov 2024

10/10 Excellent

Randie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet resort vibe in an otherwise dense urban setting. Loved the landscaped pool and deck area. The staff was excellent. The food quality and variety were delightful for breakfast. Would definitely stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sebastian, Winter Garden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Gebrekidan

Stayed 8 nights in Nov 2024