First Class Hotel

3.0 star property

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Room options

View all photos for Standard Room

Standard Room | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Superior Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 249 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Family Room

  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Bathtub

Deluxe Room, Bathtub | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 285 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Family Triple Room

  • 285 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Panoramic Apartment, Balcony, City View

Panoramic Apartment, Balcony, City View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Panoramic Apartment, Balcony, City View

  • City view
  • 747 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Apartment, City View

Premium Apartment, City View | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services

Premium Apartment, City View

  • City view
  • 1067 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Twin Room, No Windows

Standard Twin Room, No Windows | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Twin Room, No Windows

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, Mobility Accessible

Superior Room, Mobility Accessible | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Superior Room, Mobility Accessible

  • 249 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

First Class Hotel

3-star hotel in Laureles
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, spa services, and laundry facilities.
First Class Hotel offers 60 air-conditioned accommodations with safes and complimentary toiletries. Tempur-Pedic beds feature premium bedding. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads. This Medellín hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a 24-hour fitness center, spa services, and laundry facilities.

First Class Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Spa

  • Deep-tissue massages
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

First Class Hotel Hotel
First Class Hotel Medellín
First Class Hotel by 5 Host
First Class Hotel Hotel Medellín

First Class Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 183 out of 253 reviews
Rating 8 - Good. 34 out of 253 reviews
Rating 6 - Okay. 19 out of 253 reviews
Rating 4 - Poor. 5 out of 253 reviews
Rating 2 - Terrible. 12 out of 253 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Bryan

Liked: Property conditions & facilities
Disliked: Amenities
The staff was courteous and responded well to issues. Some rooms look updated but nothing great. Towels were stained and room's door could have been better covered at the bottom to prevent air, smells, and noise coming inside the room.
Stayed 1 night in Oct 2025

10/10 Excellent

ANNA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to Improve breakfast
Stayed 4 nights in Oct 2025

6/10 Okay

Marianne

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Alba y Alexa del equipo de desayunos fueron muy amables. En general el hotel está en buenas condiciones y la ubicación es muy buena. CONTRAS: Reservamos hotel en vez de airbnb ya que llegábamos a media noche y queríamos el servicio de traslado aeropuerto-hotel para mayor seguridad. Nuestro vuelo se retrasó por 45 minutos, escribí por WhatsApp a “Recepción 24horas” para notificarlo y nunca leyeron ni respondieron mi mensaje. Al llegar al aeropuerto, no había ningún taxi esperándonos como me habían indicado, llamé 3 veces al hotel y no tuve respuesta. Era media noche y tuve que ver cómo trasladarnos al hotel. El aeropuerto queda a 50 minutos de la ciudad y por la hora, era difícil encontrar un taxi libre que quisiera llevarnos. Una hora después logramos que un Uber aceptara el viaje, sin embargo, era algo que quería evitar ya que al ser mi primera vez en Colombia, quería un transporte seguro organizado previamente con el hotel. Al llegar al hotel me dice el de recepción “Como se retrasó su vuelo el taxi se fue”. Quise evitar pelear en ese momento, pero por algo yo notifiqué vía WhatsApp con tiempo que mi vuelo iba atrasado. Si en verdad el taxi llegó y se fue, por parte del hotel no se preocuparon en mandarme otro taxi o incluso de contactarme para notificarme y ver una solución. Otro punto a mejorar: estuvimos alojados 5 noches y no cambiaron ropa de cama ni una sola vez. Las ventanas no aíslan bien el sonido de la calle y en las noches/madrugadas se oyen camiones etc.
Stayed 5 nights in Oct 2025

10/10 Excellent

ANGEL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Recommended.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kllifer

Stayed 3 nights in Oct 2025

10/10 Excellent

Aex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viajamos desde Dominicana con unos amigos de puerto rico excelente lugar muy recomendable el lugar es tranquilo bonito la atención 10 de 10 óscar el mejor si quieren alguna recomendación o ayuda si es su primera visita o repiten óscar es el hombre para todos bendiciones
Stayed 1 night in Oct 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were the warmest kindest most professional hotel staff members i have ever experienced! Loved the DELUXE. AND THE ELITE apts. i will be able to stay in a regular hotel room ever again! Awesome views. Great breakfast. Great coffee. The gentleman Oscar at the little cafe on the store front….. the absolute most helpful, caring kind and awesome guy ever! Aleeady going back GW on Monday for another 12 days! 🙏
Stayed 11 nights in Aug 2025

10/10 Excellent

Misael, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great staff. Great coffee shop.
Stayed 3 nights in Jul 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location!!! Loved the staff. But loved Oscar at the little cafe. What a gentlemen. The staff is so warm and friendly!!! So helpful. So professional! Loved my premire penthoise suite!!! Felt likt home. Also loved the elite suite penthouse. Would definitely go back ASAP.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

CHRISTIAN

Stayed 1 night in May 2025

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Safe location
Stayed 7 nights in Aug 2025

10/10 Excellent

Tyronne

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo bien, recomiendo este hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Paula

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was comfortable, staff were great
Stayed 4 nights in Aug 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Jul 2025

6/10 Okay

Miguel Eduardo Gil

Business traveler
Liked: Cleanliness, staff & service
The hotel was clean and well-maintained, which I appreciated. However, I found it a bit overpriced for what it offered. The internet in the room didn’t work at all during my stay, which was very inconvenient. Overall, it was fine, but I expected more for the price I paid
Stayed 1 night in Aug 2025

10/10 Excellent

Aniver Diaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Xavier

Liked: Cleanliness
Great location
Stayed 2 nights in Jul 2025

6/10 Okay

Natalia

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
The hotel is okay, I expected higher being that is a fairly new hotel but the service needs more Improvement. They didn’t clean the rooms unless I asked for it. They didn’t replace toilet paper or towels unless asked for. Overall the staff was okay, not as pleasant as others. Must work on improvement.
Stayed 6 nights in Jul 2025

10/10 Excellent

Graciela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and attentive
Stayed 4 nights in Jul 2025

8/10 Good

LUIS

Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a great hotel

Stayed 2 nights in Jul 2025

10/10 Excellent

MIGUEL URBINA

Stayed 2 nights in Jul 2025