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Haven

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Haven

3 connected bedroom unit with jacuzzi and balcony | In-room safe, individually decorated, individually furnished
4-bedroom penthouse with jacuzzi on the balcony | Private spa tub
Outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
3 connected bedroom unit with jacuzzi and balcony | In-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Outdoor Space
  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Air conditioning

Explore the area

Map
Calle 10A #36-29, Medellín, Antioquia, 050021
  • Lleras Park
    3 min walk
  • Poblado Park
    7 min walk
  • Medellín Clinic - El Poblado
    11 min walk
  • Medellin (EOH-Enrique Olaya Herrera)
    7 min drive

Room options

View all photos for 3 connected bedroom unit with jacuzzi and balcony

3 connected bedroom unit with jacuzzi and balcony | In-room safe, individually decorated, individually furnished

3 connected bedroom unit with jacuzzi and balcony

  • 1130 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Double room plus

Double room plus | In-room safe, individually decorated, individually furnished

Double room plus

  • 205 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room

Double room | In-room safe, individually decorated, individually furnished

Double room

  • 137 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with balcony

Room with balcony | In-room safe, individually decorated, individually furnished

Room with balcony

  • 172 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with small living room

Room with small living room | In-room safe, individually decorated, individually furnished

Room with small living room

  • 183 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with 2 jacuzzis

2-Bedroom apartment with 2 jacuzzis | Living area | 43-inch flat-screen TV with cable channels, TV

2-Bedroom apartment with 2 jacuzzis

  • 592 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite with jacuzzi

Suite with jacuzzi | In-room safe, individually decorated, individually furnished

Suite with jacuzzi

  • 312 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with jacuzzi and balcony

Room with jacuzzi and balcony | View from room

Room with jacuzzi and balcony

  • 178 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with jacuzzi

Room with jacuzzi | In-room safe, individually decorated, individually furnished

Room with jacuzzi

  • 258 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3-Bedroom apartment with jacuzzi on the balcony

3-Bedroom apartment with jacuzzi on the balcony | In-room safe, individually decorated, individually furnished

3-Bedroom apartment with jacuzzi on the balcony

  • 1130 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for 4-Bedroom penthouse with jacuzzi

4-Bedroom penthouse with jacuzzi | Living room | 43-inch flat-screen TV with cable channels, TV

4-Bedroom penthouse with jacuzzi

  • 1238 sq ft
  • 4 bedrooms
  • 4 bathrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for 4-bedroom penthouse with jacuzzi on the balcony

4-bedroom penthouse with jacuzzi on the balcony | Terrace/patio

4-bedroom penthouse with jacuzzi on the balcony

  • 1238 sq ft
  • 4 bedrooms
  • 4 bathrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Small suite with jacuzzi

Small suite with jacuzzi | In-room safe, individually decorated, individually furnished

Small suite with jacuzzi

  • 312 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with jacuzzi on the balcony

2-Bedroom apartment with jacuzzi on the balcony | Living area | 43-inch flat-screen TV with cable channels, TV

2-Bedroom apartment with jacuzzi on the balcony

  • 592 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 4-Bedroom apartment with private pool

4-Bedroom apartment with private pool | Living area | 43-inch flat-screen TV with cable channels, TV

4-Bedroom apartment with private pool

  • 1561 sq ft
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Room with jacuzzi on the balcony

Room with jacuzzi on the balcony | Balcony view

Room with jacuzzi on the balcony

  • 178 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room

Double room | In-room safe, individually decorated, individually furnished

Double room

  • 161 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Haven

4-star aparthotel in El Poblado
This smoke-free aparthotel features an outdoor pool, a bar/lounge, and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 24-hour room service, concierge services, and laundry facilities. Each apartment offers free WiFi, 24-hour room service, and a flat-screen TV with cable channels. Additional amenities include a rainfall shower, free local calls, and a hair dryer.
Haven offers 37 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Medellín aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
The aparthotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Medellín aparthotel also offers an outdoor pool, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Haven is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
360 - Onsite rooftop bar.
Swing - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Restaurants on site

  • 360
  • Swing

Dining

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Room service (24 hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • Near a health/beauty spa

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system

General

  • 37 units
  • Individual decor
  • Individual furnishings
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a security system and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 7:00 PM
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Haven Medellín
Haven Aparthotel
Haven Aparthotel Medellín

Haven Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 336 out of 522 reviews" "
Rating 8 - Good. 93 out of 522 reviews" "
Rating 6 - Okay. 40 out of 522 reviews" "
Rating 4 - Poor. 19 out of 522 reviews" "
Rating 2 - Terrible. 34 out of 522 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Georgina

Liked: Cleanliness, property conditions & facilities
We have an awesome stay in this nice hotel. We love the rooftop. All their workers were very kind and helpful . We are planning to come back again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jermain

Liked: Cleanliness, amenities, property conditions & facilities
Accessibility to everything Plus the rooftop was amazing for party's
Stayed 4 nights in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities
I like everything about this hotel. The people are so friendly and nice there. Paola at the front desk and all the people that work the front desk, the young man that works the front bar, and all the people that work at the rooftop bar and pool. The food and drinks were amazing too. This was my 3rd stay here at Haven and I will be back again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Allie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was very clean and all the staff was very friendly! Breakfast was delicious and had lots of options. The area is very walkable and felt safe at night. Highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Digna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love it!! David was amazing to us!! Paula front staff was helpful and nice!!! All staff, the 360 rooftop staff were amazing!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlos, Vega Baja

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Landiss

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely love haven hotel,i only book this hotel when i come to Medellin,friendly helpfully staff and the quality of the rooms and room service is great,also its not too expensive, everything is a fair reasonable price
Stayed 3 nights in Jul 2024

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Just be careful out front at night because i got my phone stolen
Stayed 9 nights in Jul 2024

10/10 Excellent

Juan, South Gate

Stayed 1 night in Aug 2024

10/10 Excellent

Landiss

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Lazaro, West Palm Beach

Liked: Cleanliness
Location
Stayed 7 nights in Jul 2024

10/10 Excellent

Alejandro

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The entire staff was great and they were extremely helpful.
Stayed 5 nights in Jul 2024

10/10 Excellent

christian dejesus

Liked: Cleanliness, amenities, property conditions & facilities
Away from the noise..and close enough to the party zone
Stayed 6 nights in Jul 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great atmosphere and stuff!
Stayed 5 nights in Jul 2024

8/10 Good

Genesis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property near to Provenza and great foods spots
Stayed 6 nights in Jul 2024

4/10 Poor

Ecena

Stayed 4 nights in Apr 2024

8/10 Good

Donald

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Dennis

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel, especially the staff. The people who worked at the bar, the restaurant, and the front desk were so helpful and made our stay amazing. On our first day, we asked the front desk where we could get a sim card and exchange money. A staff member went ABOVE and BEYOND and walked us to the money exchange and sim card place. He even spoke to the woman selling the sim cards and explained to her in spanish what we needed. At the restaurant and bar, the staff was so kind and attentive. I have a life-threatening allergy to tomato and plantain. The staff did a great job making sure my food was safe for me to eat even with a language barrier (I don't speak spanish). The people at the front desk were so kind and helpful. Thanks again to all the staff for making this such a memorable experience.
Stayed 5 nights in Jul 2024

8/10 Good

Insoo, Jericho

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love their close proximity to everything. I mean everything. Food, Provenza, Lleras park, Great top restaurants (Don Diablo, Carmen, 678 Korean BBQ, il Castella, Starbucks (who drinks this in Colombia? ) ,great gelatos/desserts etc. Never had to take Uber when i was there. Rooftop bar and pool was smaller than expected (and didnt appreciate male gay couples making out inside the pool). That kept me well away from ever going in but the sky view of Medellin was absolutely gorgeous. They also provided me with earplugs as it can be noisy late night. Would definitely stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Julio, HIALEAH

Stayed 3 nights in May 2024

10/10 Excellent

Melvin

Liked: Cleanliness, amenities, property conditions & facilities
Very good staff team effort
Stayed 7 nights in Jun 2024

10/10 Excellent

Maurice

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024