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Hotel Alcaravan Medellín

3.0 star property

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Photo gallery for Hotel Alcaravan Medellín

Outdoor spa tub
Standard Triple Room | In-room safe, free WiFi, bed sheets
View from property
Bar (on property)
Rooftop terrace

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
Carrera 50 A 84 - 09, Itagüí, Antioquia, 55411
  • Oviedo Shopping Center
    ‪3 min drive‬
  • Santafé Mall
    ‪4 min drive‬
  • Poblado Park
    ‪5 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

  • City view
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, free WiFi, bed sheets

Standard Twin Room

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double room with air conditioning

Double room with air conditioning | In-room safe, free WiFi, bed sheets

Double room with air conditioning

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin room with air conditioning

Twin room with air conditioning | In-room safe, free WiFi, bed sheets

Twin room with air conditioning

  • 108 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, free WiFi, bed sheets

Standard Triple Room

  • City view
  • 108 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Standard With Internal View

In-room safe, free WiFi, bed sheets

Double Room Standard With Internal View

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Triple Room Standard With View

In-room safe, free WiFi, bed sheets

Triple Room Standard With View

  • Sleeps 3
  • 3 Twin Bed(s)

View all photos for Twin Room Standard With Internal View

In-room safe, free WiFi, bed sheets

Twin Room Standard With Internal View

  • Sleeps 2
  • 2 Twin Bed(s)

View all photos for Double Room Standard With View

In-room safe, free WiFi, bed sheets

Double Room Standard With View

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Standard

In-room safe, free WiFi, bed sheets

Room Standard

  • Sleeps 2
  • 2 Twin Bed(s)

View all photos for Twin Room Standard With View

In-room safe, free WiFi, bed sheets

Twin Room Standard With View

  • Sleeps 2
  • 2 Twin Bed(s)

View all photos for Twin Room Standard

In-room safe, free WiFi, bed sheets

Twin Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

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4.5 out of 5, Wonderful, (359)
The price is $44
per night
$44 total
includes taxes & fees
Apr 28 - Apr 29
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About this property

Hotel Alcaravan Medellín

3-star Itagüí hotel close to Santafé Mall
This smoke-free hotel features a restaurant, a bar/lounge, and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a coffee shop/cafe, and a hot tub are onsite.
Hotel Alcaravan Medellín offers 96 accommodations with safes. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a hot tub and a steam room.
Hotel Alcaravan Medellín features a hot tub and a steam room. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 3-star property. This Itagüí hotel also offers a rooftop terrace, an arcade/game room, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Alcaravan Medellín is a smoke-free property.

A hosted evening meal is available for a surcharge daily.
Alcaravan - This family restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of COP 30,000

Restaurants on site

  • Alcaravan

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Free local calls
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 20000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 20000.0 per night
  • Hosted evening meal: COP 30000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Alcaraván Itagui
Hotel Alcaraván
Hotel Alcaraván Itagui
Alcaraván
Hotel Alcaravan
Hotel Alcaraván
Hotel Alcaravan Medellín Hotel
Hotel Alcaravan Medellín Itagüí
Hotel Alcaravan Medellín Hotel Itagüí

Hotel Alcaravan Medellín Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 82 out of 244 reviews
Rating 8 - Good. 92 out of 244 reviews
Rating 6 - Okay. 39 out of 244 reviews
Rating 4 - Poor. 12 out of 244 reviews
Rating 2 - Terrible. 19 out of 244 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Diana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old, fans don't work, shower heads need to be changed, the shower is clogged and starts to overflow And parking is terrible. Its ok i guess for an emergency stay. I don’t think I’ll be staying here again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Darlene

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was extremely hot with a window that opens half way. I had a headache and nausea due to this. No hot water. I found a large roach walking near my luggage. I just would not recommend. I booked for one week I only ended up staying 2 days. I also did not receive any refund from the hotel.
Stayed 7 nights in Jan 2024

2/10 Terrible

Alejandro

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First room right before going to bed I saw 2 bed bugs walking next to the headboard, went to the front desk and told them about the issue. Was moved to another room in a higher floor, no live bed bugs but I did see at least 4 dead ones close to the bed.

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 7 nights in Jan 2024

6/10 Okay

Limary

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Solo había un ventilador y el calor en el cuarto era horroroso. Deberían invertir en aires acondicionados ya que es una hermosa propiedad y el servicio de los empleados excelente
Stayed 2 nights in Nov 2023

8/10 Good

Vianella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 5 nights in Oct 2023

4/10 Poor

Graciela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Eli, Coral Springs

Stayed 18 nights in Mar 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Carlos

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
bad hospitality and gave me a different room then what i purchased and had missing shower head
Stayed 1 night in Oct 2022

10/10 Excellent

tyreiss

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay 7 yaer tenure
there always a good staff very helpful when there's a little confusion every area of the facility as well taken care of you will enjoy your stay for sure.
Stayed 1 night in Aug 2022

10/10 Excellent

Luis, Deland

Stayed 11 nights in Aug 2022

10/10 Excellent

angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2022

10/10 Excellent

angel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place will be good have AC because is hot sometimes a
Stayed 1 night in Feb 2022

6/10 Okay

Christian andres

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
is ok
it was a last minute chose but need to improve the room didn't have towels and the tv and internet didnt work
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good very exceptional customer service is about being on point of front and listening and taking care of your gas and no problem itagui
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The personal need more training to approach the customers like me over 15 years using the facilities at Caravan hotel. Rude to provide information and unavailable to respond the requests things.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
esta bien
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is safe the service excellent but the y need improve the towels in better condition no rags in bad conditions but it is recommended
Stayed 1 night in Mar 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just outside Medellin
Very nice staff at desk and restaurant. Not fancy at all but clean and friendly in the middle of Itagui. Ten minute walk to train, two stops to downtown Medellin
Stayed 6 nights in Feb 2021

10/10 Excellent

tyreiss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4star treatment
Very good attentive service..courteous clean and responsive
Stayed 2 nights in Nov 2020

10/10 Excellent

Anthony

Stayed 1 night in Oct 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, customer service, clean, comfortable
Stayed 3 nights in Sep 2019

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good elevator, friendly staff lol
Stayed 1 night in Sep 2019