A sauna, a spa tub, and a 24-hour front desk are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Change of towels is available on request.
Hotel Florencia Plaza offers 60 accommodations with air conditioning. This Medellín hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a spa tub and a sauna.
Hotel Florencia Plaza features a spa tub and a sauna. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.
Hotel Florencia Plaza is a smoke-free property.
A complimentary full breakfast is served each morning between 7:00 AM and 9:30 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle on request for a surcharge
Food and drink
Free full breakfast available daily 7:00 AM to 9:30 AM
Things to do
Sauna
Spa tub
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
Elevator (39 inch wide door)
Smooth flooring in public areas
More
5 floors
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Restaurant dining guides
More
Air conditioning
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before 1:00 PM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: COP 100000 per vehicle (roundtrip, maximum occupancy 4)
Airport shuttle fee per child: COP 100000 (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Property is also known as
Hotel Florencia Plaza Hotel
Hotel Florencia Plaza Medellín
Hotel Florencia Plaza Hotel Medellín
Hotel Florencia Plaza Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 16 out of 31 reviews" "
10 - Excellent
16
Rating 8 - Good. 3 out of 31 reviews" "
8 - Good
3
Rating 6 - Okay. 3 out of 31 reviews" "
6 - Okay
3
Rating 4 - Poor. 4 out of 31 reviews" "
4 - Poor
4
Rating 2 - Terrible. 5 out of 31 reviews" "
2 - Terrible
5
7.8/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
Madhav
Oct 1, 2024
Liked: Cleanliness, staff & service
Hotel is pretty good. However first day the shower was just a drop. They fixed it but it wasn’t good pressure you expect from a hotel shower. Breakfast was included but they ran out of ingredients. It was as if they are just getting by. Service and cleaning was good.
As a cost conscious traveler, the hotel was perfect for me. It was was off the Main Street, so it was quiet, affordable, and walking distance to all the activities in El Poblado.
This hotel didn’t even have our booking and hotels.com didn’t even refund yet, offer much in compensation. We wasted 3 hours.
Shawn
Stayed 2 nights in May 2024
6/10 Okay
Richard, Philadelphia
Traveled with group
Mar 7, 2024
Liked: Cleanliness, staff & service, amenities
The property keeps changing management, they run out of clean towels and sheets. Need to replace dirty hallway carpets. On the plus side -Staff is very nice and friendly but no one speaks English. Clean lobby and rooms, convenient to stores and restaurants. Nice porch to sit out in front of hotel.
Richard
Stayed 5 nights in Feb 2024
4/10 Poor
Orlando
Traveled with partner
Nov 30, 2023
Disliked: Amenities
Room smells very bad & their towels are very old, texture are falling off.
Muy malo el Internet, la caja fuerte no funcionaba, la cama poco confortable, la TV no se veia
Judith
Stayed 2 nights in Apr 2024
10/10 Excellent
Juan
Traveled with family
Feb 2, 2024
Liked: Cleanliness, staff & service, amenities
La atención del personal fue excelente, de limpieza, del comedor y front desk. La televisión nunca funcionó.
Juan
Stayed 4 nights in Jan 2024
6/10 Okay
Edwin, Manati
Traveled with family
Nov 16, 2023
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
La ducha tenía una gotera, la tapa del inodoro rota, el lavamano tenía otra gotera que teniamos que colocar el zafacon para que el piso no se mojara y el televisor encendia pero no se veía ningún canal. Adicional, el primer día limpiaron la habitación y se llevaron las toallas y no colocaron nuevas. Tuvimos que bajar a recepción para pedir toallas nuevas.