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Heiss Hotel

4.0 star property

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Photo gallery for Heiss Hotel

Luxury Room, Balcony, City View | Desk, soundproofing, free WiFi, bed sheets
Restaurant
Reception
Exterior
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1460 Cra. 43F, Medellín, Antioquia, 050021
  • Poblado Park
    ‪9 min walk‬
  • Lleras Park
    ‪14 min walk‬
  • Medellín Clinic - El Poblado
    ‪17 min walk‬
  • Medellin (EOH-Enrique Olaya Herrera)
    ‪7 min drive‬

Room options

View all photos for Luxury Room, Balcony, City View

Luxury Room, Balcony, City View | Desk, soundproofing, free WiFi, bed sheets

Luxury Room, Balcony, City View

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony, City View

Superior Room, Balcony, City View | Desk, soundproofing, free WiFi, bed sheets

Superior Room, Balcony, City View

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, City View

Standard Room, City View | Desk, soundproofing, free WiFi, bed sheets

Standard Room, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
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4.6 out of 5, Wonderful, (820)
The price is $222
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$222 total
includes taxes & fees
Feb 23 - Feb 24
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About this property

Heiss Hotel

4-star hotel in El Poblado
Along with a fitness center, this smoke-free hotel has a 24-hour front desk and a garden. WiFi in public areas is free. Change of towels is available on request.
Heiss Hotel offers 176 air-conditioned accommodations with coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Heiss Hotel features a fitness center, a garden, and an elevator. Wireless Internet access is complimentary.

Heiss Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: COP 40,000 for adults and COP 40,000 for children

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 200000 per accommodation, per stay

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 210165

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Heiss Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 140 out of 201 reviews
Rating 8 - Good. 37 out of 201 reviews
Rating 6 - Okay. 12 out of 201 reviews
Rating 4 - Poor. 4 out of 201 reviews
Rating 2 - Terrible. 8 out of 201 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco Antonio Mejia

Liked: Staff & service, amenities, property conditions & facilities
Very good service
Stayed 2 nights in Nov 2024

8/10 Good

Myriam

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Small little hotel, which I enjoyed very much very clean and cozy. Limited activities such as dining, pool and gym, but this was due to construction which is totally understandable. Will highly recommended it.
Stayed 4 nights in Nov 2024

6/10 Okay

Jannis, Isabela

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Me gustó solo la localización, pero deben mejorar sus servicios. El cuarto muy pequeño, viajé con una compañera de trabajo y no somos pareja solo tenía una cama. El papel sanitario estaba escaso, no tenian toallas de mano, necesidad de un buen servicio de restaurante. Entre otras muchas fallas, no tiene baños sanitarios en el lobby.
Stayed 5 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 5 nights in Oct 2024

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very welcoming and accommodating, the rooms are modern and clean. The hotel has a unique architecture and is well located. I can definitely recommend the hotel and will visit it again when I am back in Medellin!
Stayed 6 nights in Oct 2024

8/10 Good

Henry

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Socrates

Liked: Cleanliness, staff & service, property conditions & facilities
24/7 front desk, good communication,very clean.
Stayed 5 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Nebojsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room with everything you need. View from the balcony was stunning. Best thing about this hotel was people that work here.
Stayed 5 nights in Sep 2024

10/10 Excellent

Chandler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 9 nights in Sep 2024

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good price but they don't tell you it's still under construction and the lobby is awkward with a large column directly in the center. Overall a very strange place
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Service was good and stuff
Stayed 4 nights in Sep 2024

10/10 Excellent

luis enrique ortiz

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho la localidad del hotel porque esta en la el área residencial de Manila, ideal para descansar a cualquier hora del día. Sus instalaciones son nuevas, Limpias y seguras. Aun el hotel no esta terminado, sin embargo quiero volver cuando el hotel este completamente terminado. Su personal es muy amable y brindan recomendaciones de los mejores lugares y asesoramiento en todo le que necesita. A tan solo dos cuadras esta la calle #12 o mejor conocida como calle de la alta mesa con una oferta gastronómica espectacular y variada. Recomiendo el restaurante la Hacienda. Quiero felicitar a Lina en la recepción, quien nos dio la bienvenida y el chico compañero de ella son de lo mejor. Gracias por su buen servicio Espero verlos pronto. avísenme desde que el hotel este terminado completo para llevar a toda mi familia.
Stayed 6 nights in Sep 2024

10/10 Excellent

Kevin Oscar Berrios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe locatiom
Stayed 4 nights in Sep 2024

10/10 Excellent

Renzo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for business travelers. Rooms were new and well cleaned.
Stayed 3 nights in Sep 2024

2/10 Terrible

Allanys

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Franny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio y nuevo
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and new hotel
Very nice and new hotel and it's not quite finished yet. Only thing that I can say could be better is WiFi, is was very unstable and dropped out very often
Stayed 4 nights in Nov 2024

10/10 Excellent

Katterine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención
Stayed 3 nights in Nov 2024

8/10 Good

Emilio

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel nuevo y no tienen todas las areas habilitadas, solo da agua de tomar el primer dia, los demas dias debe comprar, todos los ruidos se escuchan desde al pasillo y desde las habitaciones al pasillo por igual. Pero en general es aceptable.
Stayed 5 nights in Oct 2024