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Hotel Lagoon

3.5 star property

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Photo gallery for Hotel Lagoon

Superior Double Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Lobby sitting area
Exterior
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
Kilometer 13 + 800, Vía JMC - Vereda El Tablazo, Rionegro, Antioquia
  • San Vicente Foundation Specialized Centers
    ‪19 min walk‬
  • Complex Llanogrande Shopping Center
    ‪2 min drive‬
  • Llanogrande Mall
    ‪3 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Superior Double Room, 1 Queen Bed

  • 269.00 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Double Beds, Lake View (Twin)

Superior Double Room, 2 Double Beds, Lake View (Twin) | Minibar, in-room safe, desk, blackout drapes

Superior Double Room, 2 Double Beds, Lake View (Twin)

  • Lake view
  • 269.00 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Lake View

Suite, 1 King Bed with Sofa bed, Lake View | Living area | 43-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed with Sofa bed, Lake View

  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Queen Bed, Lake View

Superior Double Room, 1 Queen Bed, Lake View | Minibar, in-room safe, desk, blackout drapes

Superior Double Room, 1 Queen Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Suite Classic With Lake View

  • Lake view
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Queen Bed

Room Superior With Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Superior

Minibar, in-room safe, desk, blackout drapes

Double Room Superior

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Lagoon

3.5-star Rionegro hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Hotel Lagoon offers 109 accommodations with minibars and safes. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Hotel Lagoon provides an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 6 meeting rooms. This family-friendly hotel also offers a terrace, a garden, and a picnic area. Onsite self parking is complimentary.

Hotel Lagoon is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Hotel Lagoon has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per night
Welcoming dogs only
1 total (up to 79 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 80000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 7:00 PM

Property is also known as

Hotel Lagoon Rionegro
Hotel Lagoon Rionegro
Lagoon Rionegro
Hotel Hotel Lagoon Rionegro
Rionegro Hotel Lagoon Hotel
Lagoon
Hotel Hotel Lagoon
Hotel Lagoon Hotel
Hotel Lagoon Rionegro
Hotel Lagoon Hotel Rionegro

Hotel Lagoon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 160 out of 224 reviews
Rating 8 - Good. 37 out of 224 reviews
Rating 6 - Okay. 17 out of 224 reviews
Rating 4 - Poor. 5 out of 224 reviews
Rating 2 - Terrible. 5 out of 224 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff from the front to the back was just amazing and very professional. the chef at the restaurant Rodrigo his cooking flavors and style were beyond my expectations. and the spa massage and experience was just perfect. rosemay was my masseuse and she was just great. I left this place feeling like a million dollars. Thank you to all the staff from Wellcomm! will be back.
Stayed 4 nights in Feb 2025

10/10 Excellent

JUAN, Doral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel Very clean Close to the airport excellent dining options near by.
Stayed 2 nights in Feb 2025

10/10 Excellent

Giovanna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Best stay at Hotel Lagoon

My hustand and I had a wonderful 5 night stay and absolutely recommend Hotel Lagoon! The staff was so friendly and accomodating. The room and views were superb! It was very clean and the bed was very comfortable. It offered a great complementary breakfast buffet modified daily including made to order omelets. They were so great they even baked additional pastry (pandeyucas) for me! The grounds were beautiful as well! We will definitely stay here again in the future!
Stayed 5 nights in Feb 2025

10/10 Excellent

Barbara

Stayed 1 night in Feb 2025

4/10 Poor

Nicholas

Traveled with family
Disliked: Staff & service, amenities
Property is overpriced bathrooms are so small location is terrible nothing near by not worth your money
Stayed 1 night in Feb 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Smallest and worse designed bathrooms in any hotel!! Cold water
Stayed 3 nights in Feb 2025

4/10 Poor

Nicholas

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Hotel took forever for checkin very short staffed the location is terrinle nothing near by to eat. Not worth the price wouldnt recom mend it
Stayed 1 night in Feb 2025

10/10 Excellent

Marianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
Stayed 5 nights in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Room comfort
Rooms too small. Service mediocre
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Jan 2025

10/10 Excellent

Lina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay - extra pet fee

It was great. We stayed with a small dog. However you have to pay an extra fee that is not mentioned in the booking. The pet "guest" should be asked during the booking process since the hotel allows you to stay with a pet.
Stayed 2 nights in Jan 2025

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Ehh

The room was nice and clean however it was loud. The toilet kept running all day long and it was very loud. The walls are thin and we could hear everything our neighbors were doing and anyone walking by the hallway outside. The bed also wasnt the most comfortable. We didn’t sleep well the 4 nights we were there. Also, it’s far from everything in Rionegro. Only place you can walk to is la Finca de Rigo which was great.
Stayed 4 nights in Dec 2024

10/10 Excellent

Luis, Morgan Hill

Stayed 1 night in Nov 2024

10/10 Excellent

Walter

Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

10/10 Excellent

Yasser, Winter Garden

Liked: Amenities
Very nice and great service
Stayed 2 nights in Dec 2024

10/10 Excellent

wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities
The view.
Stayed 3 nights in Dec 2024

10/10 Excellent

Diego, East Orange

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
We paid for a room with lagoon view and the lagoon in floor 1 was not present. The view was to the pool with poor private stay everybody in pool near ti us. We paid for lagoon view and it was not the room requested. I called reception they told us they are going to ask if they can change us and never called to answer us. Was not a pleasant stay like we requested and pay
Stayed 3 nights in Dec 2024

10/10 Excellent

Gina, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , convenient location !
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel👌 Muy Bien Ubicados,Buenas instalaciones para disfrutar y Descansar , Muy Buena atención, Buenos Restaurantes, Las habitaciones espectaculares y con muy Buena vista. Los Empleados Muy Amables. Este Hotel lo recomendamos 💯 Por Siento.
Stayed 1 night in Aug 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a wonderful hotel with great customer service.
Stayed 7 nights in Oct 2024

10/10 Excellent

Gilmari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024