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Hotel Provenza Garden

3.0 star property

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Photo gallery for Hotel Provenza Garden

Front of property
32-inch Smart TV with cable channels
32-inch Smart TV with cable channels
Point of interest
Standard Twin Room | Memory foam beds, soundproofing, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Carrera 35 No 7-58 El Poblado, Medellín, Antioquia, 50021
  • Lleras Park
    ‪5 min walk‬
  • Poblado Park
    ‪12 min walk‬
  • Santafé Mall
    ‪3 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Memory foam beds, soundproofing, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Memory foam beds, soundproofing, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Memory foam beds, soundproofing, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single Room

Memory foam beds, soundproofing, free WiFi, bed sheets

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Provenza Garden

3-star hotel in El Poblado
Along with a rooftop terrace, this smoke-free hotel has a business center and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and wedding services are onsite.
Hotel Provenza Garden offers 58 accommodations with air conditioning. Beds feature memory foam mattresses. 32-inch Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This Medellín hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services.

Hotel Provenza Garden is a smoke-free property.

Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Things to do

  • Designer stores
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In a provincial park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (70 inch wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 9 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 120000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

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Hotel Provenza Garden Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 53 out of 129 reviews
Rating 8 - Good. 45 out of 129 reviews
Rating 6 - Okay. 15 out of 129 reviews
Rating 4 - Poor. 9 out of 129 reviews
Rating 2 - Terrible. 7 out of 129 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, Nice and helpful people. Very clean
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Just ok
Stayed 1 night in Mar 2021

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great room with a view. Good made to order breakfast. Waiter for breakfast was the best.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, clean and modern hotel.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The security in the strees have to be more strected , I was atac by somo grils and the stole me money . This are need to have more police and anty drugs under covers members.
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel
Great place. Clean rooms and comfy beds. However it is in the middle of where the parties are. If you want a quiet night not the place for you. Other than that it’s awesome. Great bar on the roof with wonderful breakfast and great views. I do recommend.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

JazzBoogie, Charlotte, NC

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Guest or visitor policy in 100000 pesos per visitor to room, even if they stay for 5 minutes. Its basically a "tourist" tax, even if you pay for double occupancy. If you plan on having friends visit you, do not stay at this hotel. Other than guest policy, everything else is decent.
Stayed 8 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 21 nights in Oct 2019

8/10 Good

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 8 nights in Sep 2019

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Joan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and services!, I'd probably choose the same place the next time.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area great price clean very nice 100% recommended
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Robert, Cape Canaveral, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A GEM of a hotel. Definitely a "Top Shelf" stay.
Extremely friendly staff. Well balanced complementary breakfast. Great location; Central to all of the pubs, restaurants and bars in the area. Plenty of police in the area have noticeably diminished the panhandlers from a few years ago. Easy to use UBER or INDRIVER from this location. Rooms are clean and odor free, hot water, A/C work flawlessly.
Stayed 1 night in May 2019

8/10 Good

Dario

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, near of very places of interest.
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Bugs. Looked like baby roaches. Not a lot, but still. Lukewarm water. Water was never hot, and before 7 am only cold.
Stayed 3 nights in Apr 2019

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stay
Beautiful hotel in a beautiful neighborhood. The breakfast was better than average. Would definitely stay again.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019