2/10 Terrible
Alejandro
Dec 9, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alejandro
Stayed 2 nights in Dec 2024
Hotel Portal Central
3.0 star property
Choose dates to view prices
Photo gallery for Hotel Portal Central
Reviews
4.84.8 out of 10
Popular amenities
- Breakfast available
- Bar
- Parking included
- 24/7 front desk
- Laundry
- Housekeeping
Explore the area
52-25 Cl. 85, Itagüí, Antioquia, 055411
- Santafé Mall3 min drive
- Oviedo Shopping Center3 min drive
- Poblado Park5 min drive
- Medellín (MDE-José María Córdova Intl.)26 min drive
Room options
View all photos for Standard Single Room
Standard Single Room
- 237 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Double Room
Double Room
- 280 sq ft
- Sleeps 2
- 2 Twin Beds
View all photos for Comfort Suite
Comfort Suite
- 301 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Deluxe Single Room
Deluxe Single Room
- Sleeps 2
- 1 Double Bed
View all photos for Triple Room
Triple Room
- 301 sq ft
- Sleeps 3
- 3 Twin Beds
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About this property
Hotel Portal Central
3-star Itagüí hotel connected to a rail/subway station, close to Santafé Mall
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities and a 24-hour front desk. Change of towels is available on request.
Hotel Portal Central offers 93 accommodations. Accommodations offer separate dining areas. Cable television is provided.
Bathrooms include showers. This Itagüí hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Itagüí hotel also offers laundry facilities and an elevator.
Hotel Portal Central has designated areas for smoking.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Hotel Portal Central has a restaurant on site.
Languages
Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free extended parking on site
- Limited onsite parking
- Wheelchair-accessible parking available
- Onsite parking options include a garage
Food and drink
- Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: COP 12,500 for adults and COP 12,500 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Couples/private dining
Family friendly
- Laundry facilities
- Separate in-room dining area
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (daily)
- Proposal/romance packages
Business services
- Meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 10 accessible parking spaces
- Assistive listening devices in meeting rooms
- Elevator (32 inch wide door)
- Front entrance ramp
- Handrails in stairways (31 inches high)
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk (32 inches high)
- Wheelchair-accessible restaurant
More
- Designated smoking areas
Room amenities
Bathroom
- Private bathroom
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- TV with cable channels
Food and drink
- Champagne service
- Separate dining area
More
- Laptop workspace
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 2:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately COP 12500 for adults and COP 12500 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 39967
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
Property is also known as
Hotel Portal Central Hotel
Hotel Portal Central Itagüí
Hotel Portal Central Hotel Itagüí
Hotel Portal Central Reviews
Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 3 reviews
2 - Terrible
2
2.0/10
Cleanliness
2.0/10
Staff & service
2.0/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
10/10 Excellent
Lucy
Traveled with family
Jan 3, 2025
Lucy
Stayed 2 nights in Dec 2024
2/10 Terrible
Jorvick stefano, San ramon san juan
Jan 2, 2025
Jorvick stefano
Stayed 4 nights in Dec 2024