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Hotel Portales Del Campestre

3.0 star property

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Photo gallery for Hotel Portales Del Campestre

Outdoor dining
Lobby
Front of property - evening/night
Outdoor dining
Down comforters, desk, free cribs/infant beds, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pool
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carrera 41 No.16B Sur-81, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪18 min walk‬
  • Oviedo Shopping Center
    ‪18 min walk‬
  • El Tesoro Shopping Park
    ‪5 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Down comforters, desk, free cribs/infant beds, rollaway beds

Standard Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Down comforters, desk, free cribs/infant beds, rollaway beds

Standard Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Down comforters, desk, free cribs/infant beds, rollaway beds

Family Room

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Standard Single Room

Down comforters, desk, free cribs/infant beds, rollaway beds

Standard Single Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Standard

Down comforters, desk, free cribs/infant beds, rollaway beds

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Triple Room Standard

Down comforters, desk, free cribs/infant beds, rollaway beds

Triple Room Standard

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Quadruple Room Standard

Down comforters, desk, free cribs/infant beds, rollaway beds

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Single Room Standard

Down comforters, desk, free cribs/infant beds, rollaway beds

Single Room Standard

  • Sleeps 1
  • 1 Full Bed(s)

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About this property

Hotel Portales Del Campestre

3-star hotel in El Poblado
An outdoor pool, a steam room, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Hotel Portales Del Campestre offers 16 accommodations with hair dryers and complimentary toiletries. Beds feature down comforters. 24-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a steam room.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Portales Del Campestre features an outdoor pool and a steam room. A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Portales Del Campestre is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 8:30 AM and on weekends between 7:30 AM and 9:30 AM.
Portales - Onsite restaurant. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available 6:30 AM to 8:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends

Restaurants on site

  • Portales

Things to do

  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service

More

  • Desk
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 4 to August 5:
  • Business center

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 50000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 50000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Portales Campestre
Hotel Portales Campestre Medellin
Portales Campestre
Portales Campestre Medellin
Portales Campestre Medellin
Hotel Portales Del Campestre Hotel
Hotel Portales Del Campestre Medellín
Hotel Portales Del Campestre Hotel Medellín

Hotel Portales Del Campestre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 98 out of 194 reviews
Rating 8 - Good. 56 out of 194 reviews
Rating 6 - Okay. 23 out of 194 reviews
Rating 4 - Poor. 9 out of 194 reviews
Rating 2 - Terrible. 8 out of 194 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cristhyan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeannette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It Is Very quiet and private
Stayed 7 nights in Sep 2024

2/10 Terrible

Matthew

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fernanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the staff is great ! My second stay and I plan to go back !
Stayed 7 nights in Aug 2024

8/10 Good

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was not open and there was no notification that it would be closed. Staff were great. Breakfast was good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, the rooms are big and comfortable, the breakfast is delicious, I can’t say enough good things about this hotel
Stayed 5 nights in May 2024

10/10 Excellent

German

Stayed 3 nights in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes vacaciones
Excelente localidad todo el personal muy amable y profesional excelente servicio el cuarto muy amplio y la limpieza excelente
Stayed 5 nights in Feb 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was in a quiet neighborhood. There is also a wonderful cafe bistro close by. The staff was very friendly and helpful. The breakfast was delicious as well. Would definitely stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is friendly. Property is very nice.
Stayed 5 nights in Dec 2023

8/10 Good

Marielvi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

ALVARO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inolvidable
La estadia en el hotel fue maravillosa, el personal de cocina, limpieza y administracion, se comportaron a la altura de sus capacidades como personas que laboran en el servicio hotelero.
Stayed 13 nights in Sep 2023

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jul 2023

8/10 Good

Johana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Raul

Stayed 9 nights in May 2023

2/10 Terrible

Ilich

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place isn’t what it’s described as. From the outside it looked okay but once we were ready to check in we had to wait until after 3pm. The room was horrible terrible smell the sheets old and furniture musty we reserved a room with two beds instead they fixed a sofa bed and after it was changed by a single bed with a metal dangerous frame. The receptionist couldn’t refund or or relocate the us we couldn’t stay the room smell was so bad we got nausea. At the end we left and had to find another place to stay with since neither the hotel or the application could assist us. My mom is 65 years old and we were basically left in the street while it rained.
The restroom was okay but really outdated.
Chair dirty
Stayed 2 nights in Mar 2023

2/10 Terrible

Steve

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience. I paid for a room with air conditioning, minibar, full refrigerator in a one story hotel. When I arrived, I was placed in a room with no air-conditioning, no minibar, no full size refrigerator, had to go down the stairs with luggage, and theyvadvised mento open the barless window and use the fan. They moved mento another room the next day but the owner refused to reimburse me for their false advertising and screw up. It doesn't matter if the hotelnis $30 or $400 a night. You provide what the customer pays for! Waste of a hotel!!!
Stayed 3 nights in Feb 2023

10/10 Excellent

Victor

10/10 Excellent

elkin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great
Stayed 11 nights in Sep 2022

10/10 Excellent

David Russell

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay completely. If I go back to Medellin I definitely would stay there again.
Stayed 15 nights in Aug 2022

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is great,excelent location, good breakfast,the bathroom needs an upgrade.
Stayed 22 nights in Jul 2022

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, atento, puntual; habitaciones espaciosas, cómodas, muy limpias; buen desayuno; área bastante tranquila.
Stayed 3 nights in Jul 2022

10/10 Excellent

Mabel

Stayed 3 nights in May 2022

10/10 Excellent

Donald, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at this hotel and it is just as nice of a stay as my first time. The staff is super friendly, professional and very helpful. The room is clean and a very comfortable bed. Thank you very much. I will be back again!
Stayed 2 nights in Dec 2021