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Hotel Ruiseñor Itagui

3.5 star property

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Photo gallery for Hotel Ruiseñor Itagui

Standard Triple Room | Minibar, desk, laptop workspace, soundproofing
Reception
Standard Quadruple Room | Minibar, desk, laptop workspace, soundproofing
Restaurant
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Carrera 49 # 50 - 71, Itagüí
  • Oviedo Shopping Center
    ‪6 min drive‬
  • Santafé Mall
    ‪7 min drive‬
  • Poblado Park
    ‪8 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, desk, laptop workspace, soundproofing

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Triple Room

Minibar, desk, laptop workspace, soundproofing

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Minibar, desk, laptop workspace, soundproofing

Standard Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Minibar, desk, laptop workspace, soundproofing

Standard Single Room

  • 323 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Ruiseñor Itagui

3.5-star Itagüí hotel with restaurant
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk.
Hotel Ruiseñor Itagui offers 50 air-conditioned accommodations with DVD players and minibars. Cable television is provided. Bathrooms include showers, bathrobes, and bidets.

This Itagüí hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and coworking spaces. This business-friendly hotel also offers coffee/tea in a common area and dry cleaning/laundry services.

Hotel Ruiseñor Itagui is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 6:30 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Hotel Ruiseñor Itagui has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • DVD player
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • CD player
  • DVD player

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 20000 per pet, per night

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 20000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Ruiseñor Itagui Hotel
Hotel Ruiseñor Itagui Itagüí
Hotel Ruiseñor Itagui Hotel Itagüí

Hotel Ruiseñor Itagui Reviews

Reviews

6.8
Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 3 out of 12 reviews
Rating 4 - Poor. 3 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Stayed 1 night in Jun 2024

8/10 Good

BIBIANA ANDREA

Business traveler
Liked: Cleanliness, staff & service
se escucha mucho el ruido de los carros seria bueno que tuviera vidrios anti ruido.
Stayed 1 night in May 2024

4/10 Poor

Francisco

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom in special the shower and toilet was a dirty, the last morning when my wife leave the hotel, someone try to going inside the room, at 5;45 am, I think trying to steal some stuff. Very unsatisfactory stay and the last time I’m booked on this place.

6/10 Okay

Manuel

Liked: Staff & service
ok
Stayed 6 nights in Aug 2023

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal are pending for bringing me good service, Excellent customer service, very delicious breakfast in overall good cleaning but the shower needs more attention, same on the taller areas in the closet. But in general I’m satisfie.
Stayed 3 nights in Mar 2023

4/10 Poor

alex, Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very hard mattresses. Poor bkfst Very sparse
Stayed 1 night in Jan 2023

6/10 Okay

maria camila

Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuando llegué no me dieron la habitación que reservé. Dado que no agendaron la reserva desde que la hice y aún así me cobraron la tarifa.
Stayed 2 nights in Dec 2023

2/10 Terrible

ANA

Disliked: Staff & service, property conditions & facilities
Reserve este hospedaje para mi papá que tuvo una cirugia en un hospital cercano, muy claro en la reserva dice DESAYUNO BUFET INCLUIDO, cuando mi madre fue a preguntar donde se servia el desayuno los empleados muy groseros le respondiendor que el hotel les hacia un favor con una cortesia del hotel que no habia ningun desayuno bufet y que si queria podia consimir o no hacerlo. Si no van a ofrecer un servicio real no lo pongan o digan que es caridad o favor, porque por estas cosas que parecen regaladas segun ustedes tambien se paga. No volveremos
Stayed 3 nights in Nov 2023

10/10 Excellent

MYRIAM

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Ni muy muy, ni tan tan
A pesar de hacer reserva con 8 dias de anterioridad, la habitación asignada no fue la solicitada, sin ventana, mucho menos vista a la ciudad, sin wifi, sin mini bar, solo jabón de de hotel, más que hotel tenia ambiente a motel, por su distribución, decoracion y muebleria. El precio reservado no incluye el IVA
Stayed 3 nights in May 2023