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Hotel Santa Ana

3.0 star property

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Photo gallery for Hotel Santa Ana

View from room
Reception
Fridge, stovetop
Front of property
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Calle 15, Sur No. 48-34, El Poblado, Medellin, Antioquia, 50022
  • Santafé Mall
    ‪15 min walk‬
  • Oviedo Shopping Center
    ‪16 min walk‬
  • Poblado Park
    ‪3 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪41 min drive‬

Room options

View all photos for Family Studio Suite, 1 Bedroom, Balcony, City View

Free WiFi

Family Studio Suite, 1 Bedroom, Balcony, City View

  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Classic Studio Suite, 1 Bedroom, Balcony City View

Free WiFi

Classic Studio Suite, 1 Bedroom, Balcony City View

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Balcony City View

Free WiFi

Executive Suite, 1 Bedroom, Balcony City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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  • Air conditioning
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About this property

Hotel Santa Ana

3-star hotel in El Poblado
A restaurant, a bar/lounge, and massage/treatment rooms are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Hotel Santa Ana offers 49 accommodations with air conditioning. Rooms open to balconies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, and separate dining areas. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This Medellín hotel also offers a terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Hotel Santa Ana has designated areas for smoking.

Hotel Santa Ana has a restaurant serving breakfast, lunch, and dinner.
Room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Kitchenette
  • Refrigerator
  • Room service
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 5000 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 5000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Santa Ana Medellin
Santa Ana Medellin
Hotel Santa Ana Hotel
Hotel Santa Ana Medellin
Hotel Santa Ana Hotel Medellin

Hotel Santa Ana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location.Great Staff. Great food. Wifi not that great
Stayed 2 nights in Feb 2020

6/10 Okay

Gov

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
You get what you pay for. Very economic , dont expect to be amazed
Stayed 5 nights in Nov 2019

2/10 Terrible

Harry, USA

Liked: Staff & service
Disliked: Cleanliness, amenities
Only positive liking for this hotel is the location. As to buses..trains and taxi. And a friendly staff. But as to the rooms very disappointed..our love seat was so low to the floor, it was difficult to get up. Dining chairs and table very old. Not a attractive room. But if that doesn't matter to you then this works for you. You pay for location and that's what you get.
Stayed 17 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near main roadway & the Metro. Good neighborhood.
Stayed 10 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that you get a free breakfast and the room is an apartment
Stayed 10 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very low maintenance . Poor workmanship. Feels very dirty
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the property very much. The balcony was a plus as well being able to sit outside and eat and look over the city.
Stayed 2 nights in Aug 2019

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near everything and always clean. Nice view
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2019

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Muy buen experiencia. Seguramente volveré. Muy buen valor por precio y la ubicación es espectacular.
Stayed 2 nights in Aug 2019

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
agradable estadia se recomienda buen sector
Stayed 1 night in Jul 2019

8/10 Good

Walter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019

6/10 Okay

Mauricio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen servicio
Stayed 1 night in Jan 2019

4/10 Poor

JUAN PABLO

Disliked: Staff & service, property conditions & facilities, room comfort
Decepcionado
Me fue regular tirando a malo, la ubicación es terrible, no me querían dar Parqueadero, no nos dieron desayuno aún cuando estaba incluido, la habitación muy regular, es una edificación vieja, no volvería a este hotel, hay mejores en la zona.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Tiene muchas deficiencias en los espacios fisicos. Pisos en mal estado. Sin chapa de seguridad interna en el cuarto. No hay buen aislamiento del ruido. No tiene servicio de botones. Ofrece parqueadero, pero no lo garantiza. El personal es amable, cordial y atento con ganas de ayudar al turista.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Ronalt, Perú

Liked: Staff & service, property conditions & facilities, room comfort
Muy agradable la atención y las habitaciones, un poco retirado de algunos beneficios de el transporte pero los precios lo respalda
Stayed 1 night in Nov 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
Stayed 1 night in Oct 2018

8/10 Good

CRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUENA EXPERIENCIA Y EN UN HOTEL BIEN UBICADO
Me gustaron los espacios, el balcon, la vista, lo fresco de las habitaciones... no me gusto mucho que la TV este tan arriba de la pared... el nivel de ruido es alto por las avenidas que circundan el hotel.
Stayed 2 nights in Jul 2017

8/10 Good

Giannina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2017

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Hotel correcto.
Stayed 4 nights in Jun 2017