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ibis Medellin

3.0 star property

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Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Reception
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle 20 N 44 16, Medellín, Antioquia, 5001000
  • Poblado Park
    ‪3 min drive‬
  • Lleras Park
    ‪3 min drive‬
  • Santafé Mall
    ‪6 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds | In-room safe, desk, blackout drapes, soundproofing

Room, Multiple Beds

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Medellin

3-star hotel in El Poblado
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Ibis Medellin offers 216 air-conditioned accommodations with safes and hair dryers. 43-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads.

This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Ibis Medellin is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Ibis Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bar - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: COP 45,000 for adults and COP 35,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bar
  • Ibis Kitchen

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • No elevator

More

  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 60000 per pet, per night
Welcoming dogs only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 45000 for adults and COP 35000 for children
  • Pet fee: COP 60000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Medellin Hotel
ibis Medellin Hotel
ibis Medellin Medellín
ibis Medellin Hotel Medellín

ibis Medellin Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 886 reviews
Rating 8 - Good. 232 out of 886 reviews
Rating 6 - Okay. 73 out of 886 reviews
Rating 4 - Poor. 32 out of 886 reviews
Rating 2 - Terrible. 43 out of 886 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Eder

Great neighborhood
Stayed 1 night in Jan 2025

8/10 Good

Diego, Winthrop

Traveled with partner
Liked: Cleanliness, staff & service
Great staff and service
Stayed 1 night in Jan 2025

10/10 Excellent

JOHN

Stayed 1 night in Jan 2025

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities

IBIS

Issue with checkin, I paid crazy tax. Pillows too hard to sleep.
Stayed 3 nights in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

4/10 Poor

FREDERIC

Traveled with partner
Disliked: Amenities, property conditions & facilities
I do not pay the promise price !!!!! Hotel is on renovation. !!!!!! We got drill noise at 9:30am ! Otherwise correct (size of the room or bed) but nothing special.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay… I have stayed at this hotel several times..
Stayed 1 night in Jan 2025

2/10 Terrible

Solomon

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 3 nights in Jan 2025

8/10 Good

Alvaro, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
They don't have containers for recycling. They also have a guy standing at the entrance but doesn't help gest arriving with their luggage!!
Stayed 2 nights in Dec 2024

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel for the price was quite good. Don't expect luxury though. Was disappointed that there was no fridge or coffee maker in the room. There was an iron and ironing board. We were there for 7 nights and on the 3rd night we ran out of shower gel. I reported it twice to the reception but we did not get any shower gel for 3 days, but there was plenty of shampoo so no big deal. Whilst we were there they were renovating the reception and dining room which should be completed in the next week or so. The breakfast was so so and looks nothing like in the photos. You can order eggs to your preference which was ok but the rest of the breakfast was basic. One morning we had to get up early for a tour so we were the first ones there. Several of the pastries were from the previous day and were stale. Fortunately there is a Starbucks directly behind the hotel so we had breakfast there a few times. There are several restaurants next to the hotel. There is a little pace right behind, not sure of the name, but they do great Mexican food at very cheap prices.
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fine, the people were helpful and attentive but the hotel wasnt in the best shape interms of maintenance.. and the check in at 3:00pm wasnt the best for night travelers like me
Stayed 6 nights in Dec 2024

10/10 Excellent

Evelyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Juan, Weston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed several days on and off while we traveled around Antioquia. Always good service and most importantly very clean and comfortable. Always recommended.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucien

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Central location. Safe area around hotel.
Stayed 5 nights in Dec 2024

6/10 Okay

JOSE

Liked: Cleanliness, property conditions & facilities, room comfort

Mr. Duarte

Breakfast was good, but I have to pay for it. Hotels.com didn't provided a good service at all. Somebody messed up my reservations. First one, was the Miami reservation. It was confirmed but when I got to the hotel I didn't have it. I have to call a couple of times until they fixed it. Not a good thing to star with. At the Ibis, I have to pay for my breakfast. Furthermore, I accidentally pay for to breakfast AND THEY REFUSED TO REFUND ME. No guess oriented personnel. The manager was the worst.
Stayed 2 nights in Dec 2024

10/10 Excellent

JULIANA

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Lilliana

Stayed 3 nights in Dec 2024

6/10 Okay

Gladys

Stayed 5 nights in Dec 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideally located, safe with easy access to transportation and other amenities
Stayed 6 nights in Dec 2024

8/10 Good

Juan, Weston

Stayed 4 nights in Dec 2024

8/10 Good

Juan, Weston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very affordable, clean and very very convenient hotel and location.
Stayed 2 nights in Dec 2024

8/10 Good

Rolando

Stayed 6 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Dec 2024

6/10 Okay

Tamar

Liked: Staff & service
The people working at the hotel were All very nice and kind. The room was clean. There was construction in lobby and breakfast area that I was not told about before arriving, so that part wasn’t pleasant. I heard drilling while eating breakfast. Hard to relax under those conditions. Unfortunately the shower was horrible - like zero pressure from a very high shower head directly above. I couldn’t wash my hair because it would have taken forever to get the shampoo out. I know they are trying to save money, but at whose expense? I finally had them remove the shower head so I could have a semi-normal shower. Next time I’ll try to find another hotel unless they replace the shower head with another that doesn’t restrict the pressure to that degree.
Stayed 2 nights in Dec 2024