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Inntu Hotel

4.0 star property

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Photo gallery for Inntu Hotel

Fitness studio
Bar (on property)
Porch
Mountain view
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Room service

Explore the area

Map
Transversal 39 No. Circular 74B 10, Medellín, Antioquia, 50031
  • Atanasio Giradot Stadium
    ‪20 min walk‬
  • Plaza Mayor Convention Center
    ‪4 min drive‬
  • Botero Plaza
    ‪5 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Single Room

Minibar, in-room safe, desk, laptop workspace

Standard Single Room

  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Room amenity

Standard Triple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Inntu Hotel

4-star hotel in Laureles
A full-service spa, a restaurant, and a health club are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Inntu Hotel offers 45 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Medellín hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a health club, a hot tub, and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a hot tub.

The spa is open select days. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Inntu Hotel features a health club and a hot tub. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a steam room, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Inntu Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Siroka Restaurant - This restaurant specializes in international cuisine.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Siroka Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Free rollaway/extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Resort fee: COP 16000 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 110000 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa

Property is also known as

Hotel Inntu
Inntu
Inntu Hotel
Inntu Hotel Medellin
Inntu Medellin
Inntu Hotel Hotel
Inntu Hotel Medellín
Inntu Hotel Hotel Medellín

Inntu Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 332 out of 619 reviews
Rating 8 - Good. 178 out of 619 reviews
Rating 6 - Okay. 63 out of 619 reviews
Rating 4 - Poor. 24 out of 619 reviews
Rating 2 - Terrible. 22 out of 619 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Eco friendly, clean and quiet
Stayed 1 night in Dec 2024

4/10 Poor

Matthew, Seattle

Liked: Staff & service
Disliked: Amenities
I wasn’t going to leave them a bad review until checkout when they showed me a picture of a towel with some stains on it and charged me something outrageous (by Colombian pesos standards) to replace it. I doubt I actually stained the towel, and even if I did, I have literally never been charged for a towel before in my life. Truth: the room wasn’t very nice, there was no coffee setup in the room, no self serve coffee in the lobby, breakfast sucked, the window blinds were damaged, walls were damaged, the mirror was cracked and it was a complete rip off (by Colombian Pesos Standards). You can do much better. On the positive side, they were friendly.
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Creaking Beds
Stay was uncomfortable the bed creaked every time we moved from side to side and the mattress was hard. My brother in law also stayed and he stated that his bed was the same as ours. The floors and doors were deteriorated, not good a 4 star hotel as presented in Hotels.com. Breakfast was okay, ai would not recommend this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

HERNAN

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Lilia

Stayed 3 nights in Sep 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Aug 2024

10/10 Excellent

Grace

Stayed 1 night in Aug 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Jun 2024

8/10 Good

Denneth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly going the extra mile to help.
Stayed 14 nights in Jul 2024

10/10 Excellent

Carlos, Miramar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, accessible, great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Imad, Orlando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Jul 2024

2/10 Terrible

Ricardo

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poor staff service at front desk. I was charged $76.24 for local taxes which it was a very abusive action. We weren’t welcome in a professional manner. We do not recommend this hotel to anyone. We are spreading the word about this extremely poor experience with business partners, family members and friends. We were robbed by them, especially when we were charged fees higher than the amount paid when completed the booking. Thank you!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Vladimir

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 7 nights in Jun 2024

6/10 Okay

Ruben

Stayed 3 nights in Jun 2024

8/10 Good

Argenis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 8 nights in May 2024

4/10 Poor

Hernan

Disliked: Staff & service
Front desk staff rude and unprofessional
Stayed 6 nights in May 2024

8/10 Good

Hamid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and lots of things to do around the area
Stayed 2 nights in May 2024

8/10 Good

Hernan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower head was so difficult to the water came out, is annoying.. very bad
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 4 nights in Apr 2024

2/10 Terrible

Gautam

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Even though the property was paid on expedia, the hotel still charged us. Watch out when booking through expedia
Stayed 3 nights in Apr 2024