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Joinn Houtel Guatape

3.0 star property

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Classic Cabin, 2 Bedrooms, Hot Tub, Lake View | Living area | Flat-screen TV
Classic Cabin, 1 Bedroom, Hot Tub | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated
Interior
Surfing/boogie boarding
Dock

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Parking included
  • Housekeeping

Explore the area

Map
kilometro 5 Vereda La Cristalina, El Peñol, Antioquia, 053857
  • Old Peñol Replica
    ‪4 min drive‬
  • Piedra del Marial
    ‪12 min drive‬
  • Rock of Guatapé
    ‪14 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪104 min drive‬

Room options

View all photos for Classic Cabin, 2 Bedrooms, Hot Tub, Lake View

Classic Cabin, 2 Bedrooms, Hot Tub, Lake View | View from room

Classic Cabin, 2 Bedrooms, Hot Tub, Lake View

  • 1076 sq ft
  • Lake view
  • Sleeps 7
  • 1 King Bed, 1 Twin Bed and 2 Queen Beds

View all photos for Premium Cabin, 2 Bedrooms, Jetted Tub, Lake View

Premium Cabin, 2 Bedrooms, Jetted Tub, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated

Premium Cabin, 2 Bedrooms, Jetted Tub, Lake View

  • 1076 sq ft
  • Lake view
  • Sleeps 7
  • 1 King Bed, 1 Twin Bed and 2 Double Beds

View all photos for Classic Cabin, 1 Bedroom, Hot Tub

Classic Cabin, 1 Bedroom, Hot Tub | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated

Classic Cabin, 1 Bedroom, Hot Tub

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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The price is $151
per night
$151 total
includes taxes & fees
Apr 12 - Apr 13
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About this property

Joinn Houtel Guatape

3-star El Peñol hotel with private balconies
Guests at this beach hotel will appreciate convenient onsite amenities such as a playground and a picnic area.
Joinn Houtel Guatape offers 19 accommodations, which are accessible via exterior corridors and feature minibars and complimentary toiletries. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include desks and dining tables. Flat-screen televisions come with cable channels.

Bathrooms include showers. This El Peñol hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This beach hotel also offers a terrace and a picnic area. Complimentary self parking is available on site.

Joinn Houtel Guatape is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Joinn Houtel Guatape has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: COP 30,000 for adults and COP 30,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Boat and paddles
  • Boat tours
  • Hiking/biking trails
  • Kayaking
  • Playground

Family friendly

  • Dining table
  • Playground
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Dock
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • No elevator
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dining table
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: COP 300000 per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • A damage deposit of COP 300000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 30000 for adults and COP 30000 for children
  • Pet fee: COP 50000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Joinn Hotel Guatape El Penol
Joinn Guatape El Penol
Joinn Guatape
Joinn Hotel Guatape
Joinn Houtel Guatape Hotel
Joinn Houtel Guatape El Peñol
Joinn Houtel Guatape Hotel El Peñol

Joinn Houtel Guatape Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 3 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

6/10 Okay

Cedric

Liked: Cleanliness, staff & service
Disliked: Amenities
Let me start by saying that the staff was extremely nice and helpful. Unfortunately this hotel itself is really not worth it's price. The rooms are so so so badly sound-proofed (I could see the outside of my room from the door frame), I could hear any little noise next door and the balcony is not fully separated from the other ones.... There is no free water in the room and you cannot drink the tap water. They charge you for literally everything. A room service is 10,000COP which is non-sense when you pay 800,000COP a night minimum. Early check-in is 90,000COP per hour even tho the room is available... ridiculous. They have a restaurant on the premises but it's really not good, specially for the price. Very limited selection. I do not recommend.
Stayed 2 nights in Nov 2023

10/10 Excellent

Oscar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the nature at the lake and safe and quiet.
Stayed 3 nights in Aug 2023

8/10 Good

Marcela

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
It was a wonderful experience. I suggest to work in a little bit of room maintenance e.g a bad smell in one bathroom
Stayed 2 nights in Jul 2023

8/10 Good

Lizzette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice only you can hear noise from other room.
Stayed 4 nights in Apr 2023

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
I'm struggling with this place a bit. The receptionist was really rude to us from when we arrived and this kind of left me with a bad taste in my mouth. It was a treat for my partner and I.. I'd spent a bunch of money on hotels.com and this was a basically free night. Should i be treated badly because of that? The bathroom in the cabin was run down. Rusty and peeling. I was using a rewards nights voucher and can also assume this is the reason that they gave us a crappy room? although i did pay the difference. she was really weird about our tourist extension visas and then at the end charged us a surplus on our room, because we had been staying in colombia with a tourist visa extension? If this is correct, i would of been happy to pay it, but i can't find this information online anywhere. We bought dinner, drinks and other things. We were polite guests who are learning Spanish.. i really can't think of any other reason why we'd deserve to be treated how we were. It's a massive shame because it is a cool place except for the run down bathroom. I'm coming back to Guatape with my family in 2 months and i will be booking in a different hotel. We felt really unwelcome.
Stayed 1 night in Apr 2023

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to disconnect and relax. Beautiful scenery and amenities to experience Guatape.
Stayed 2 nights in Apr 2023

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful retreat
Great place for a weekend or anytime escape.
Stayed 1 night in Apr 2023

10/10 Excellent

Sebastian, Medellin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problem solved WAY BETTER than expected!
We had a problem with the check in, but the owners ended up solving it and giving us a better solution. The hotel was beautiful, friendly staff, nice and clean. Super recommended!
Stayed 1 night in Jul 2018

6/10 Okay

Carlos leonardo

Stayed 2 nights in Oct 2023

8/10 Good

Federico

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me gustó que ahora cobren x llevar bote.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018