8/10 Good
Martha
Traveled with partner
Sep 25, 2024
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a paradise. The rooms are very elegant. The view is spectacular. The only reason why I am not giving a 5 start rating is because I went to this place to work and have some fun time during my break time from my computer. The first night I arrived I was told that I could not go to praia because they had an event and the 2nd day I was approach by the waitress at the restaurant and asked to live because they had another private event. I don't think people should be asked to live specially in front of other guess. It was very embarrassing and it is not like I paid $200 a night. I paid a lot of money for the room so I should be able to enjoy the whole facility at any time that it is opened. I did not pay to stay inside the room. I did bring this situation to the attention to the manager. He said he was going to make it up for me and he never did.
Martha
Stayed 2 nights in Sep 2024