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The Brown, Guatape, Autograph Collection

4.0 star property

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Photo gallery for The Brown, Guatape, Autograph Collection

Outdoor pool
Egyptian cotton sheets, premium bedding, down comforters
Property grounds
View from property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
El Peñol, Guatapé, Antioquia, 53847
  • Parque Comfama
    ‪5 min drive‬
  • Rock of Guatapé
    ‪6 min drive‬
  • Piedra del Marial
    ‪32 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪76 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony, Lake View

Standard Room, 1 King Bed, Balcony, Lake View | Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Lake View

Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 2 Double Beds, Balcony, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View

Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View | Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lake View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

The Brown, Guatape, Autograph Collection

4-star Guatapé hotel walkable to Peñol-Guatapé Reservoir
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
The Brown, Guatape, Autograph Collection offers 116 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This 4-star property offers access to meeting rooms, coworking spaces, and limo/town car service. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance. Onsite covered self parking is complimentary.

The Brown, Guatape, Autograph Collection is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
The Brown, Guatape, Autograph Collection has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • In the mountains
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

The Brown Guatape
Luxé By The Charlee
Luxé By The Charlee Autograph Collection
The Brown, Guatape, Autograph Collection Hotel
The Brown, Guatape, Autograph Collection Guatapé
The Brown, Guatape, Autograph Collection Hotel Guatapé

The Brown, Guatape, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 222 out of 284 reviews
Rating 8 - Good. 24 out of 284 reviews
Rating 6 - Okay. 17 out of 284 reviews
Rating 4 - Poor. 7 out of 284 reviews
Rating 2 - Terrible. 14 out of 284 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Iryna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful hotel and property with picturesque surroundings and ammenities. Hotel staff were attentive, our only issue was there were extremely disruptive guests on our floor who were partying all night, despite filing noise complaints they continued to party until 4am disrupting our sleep and rooms were not as soundproof as advertised.
Stayed 1 night in Feb 2025

10/10 Excellent

meyli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este sería un hotel que definitivamente repetiría en el futuro solo cambiaría que me aseguraría de quedarme más tiempo porque un solo día no es suficiente para disfrutar este magnífico lugar. Sus vistas, la paz, el servicio, la comida, las instalaciones, hacen que cada segundo sea especial. Altamente recomendado.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeanette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Brown

My stay was A great experience, unfortunately it was for one night, i would definitely do it again for a longer stay. The room service at 11:30pm definitely helpful. The room was immacutely cleaned. The breakfast in the morning was great with a vast variety of food to choose from. I understand they have a dress code for dinner and you have to reserve to use the jacuzzi. I give it a 10 out of 10.
Stayed 1 night in Feb 2025

10/10 Excellent

Renesha

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
On my first night there was a roach in my room and front desk staff didn’t care. However it was amazing after.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yurena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The attention and customer service was amazing! Beautiful views, nice restaurants. You need to visit!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kayla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Natalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the only thing I didn’t like was that someone stole the reems of the car we rented
Stayed 1 night in Jan 2025

2/10 Terrible

Lewis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jairo, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and view. That being said they need to fix the road to the hotel. But then it adds to the ruggedness and vibe.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all The staff super friendly and helpful The food and drinks amazing Overall 5 stars in my list Will come back again
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property, amazing views.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniza

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Descanso de lujo cerca de Medellín

Una experiencia increíble. Vistas de ensueño, excelente servicio, decoración, comida y entorno. Una opción muy atractiva para vivir un descanso pleno a poco tiempo de Medellín.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! The only thing is that that room are not sound proof so you hear everything :(
Stayed 2 nights in Jan 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Podrían mejorar la comida del restaurante principal.
Stayed 2 nights in Jan 2025

6/10 Okay

Frederick

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

El servicio esta por mejorar

El servicio a la habitación es deficiente. No dejaron las toallas sufientes, ni papel higienico. además utilizar el TV Cable fue engorroso y dificil. En la zona VIP habia telarañas en el techo.
Stayed 3 nights in Jan 2025

10/10 Excellent

Natalia, Rego Park

Stayed 1 night in Dec 2024

8/10 Good

Edrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, beautiful views and good service. Down side is that for the price the room supplies were very poor and not refill, also the connection for TV is over complicated
Stayed 3 nights in Jan 2025

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Manuela

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Staying at this property is pretty much like staying by yourself. The customer service is terrible. The food at the restaurant takes a very, very long time before you ever served. Nobody checks on you at the tables. The general demeanor of the staff at the front reception is not very friendly or accommodating. I am a very understanding person and very rarely will leave negative comments but I feel other people should be warned about this location. Not worth the price. You’re paying to the views not the service. At that price point the service should be amazing since those views can be found in other properties.
Stayed 3 nights in Dec 2024

2/10 Terrible

Stephanie, COCONUT CREEK

Stayed 3 nights in Nov 2024