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NH Collection Medellín Royal

5.0 star property
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Photo gallery for NH Collection Medellín Royal

Daily buffet breakfast for a fee
Exterior
Lunch and dinner served
Lobby
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Spa
$100
Sep 21 - Sep 22

Explore the area

View in a map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪2 min walk‬
  • Oviedo Shopping Center
    ‪3 min walk‬
  • El Tesoro Shopping Park
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite Room

1 bedroom, minibar, in-room safe, desk

Suite Room

9.0 out of 10
Wonderful
(9 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

9.4 out of 10
Exceptional
(43 reviews)
  • 356 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Suite (Extra Bed 2 Adults + 1 Child)

10.0 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

1 bedroom, minibar, in-room safe, desk

Family Room (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

8.4 out of 10
Very good
(7 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Superior Room (Extra Bed 2 Adults + 1 Child)

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

NH Collection Medellín Royal

5-star Medellín hotel, connected to a shopping center in El Poblado
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
NH Collection Medellín Royal offers 135 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
In addition to a full-service spa, NH Collection Medellín Royal features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 97 square feet (9 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours) and an area shuttle. Complimentary covered self parking is available on site.

NH Collection Medellín Royal is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Cygnus - This restaurant serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; COP 37,660 to 75,321 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cygnus

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 97 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 154 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 37660 to 75321 per person
  • Airport shuttle fee: COP 112000 per vehicle
  • Pet fee: COP 154 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

NH Collection Medellín Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1013 reviews
Rating 8 - Good. 160 out of 1013 reviews
Rating 6 - Okay. 75 out of 1013 reviews
Rating 4 - Poor. 38 out of 1013 reviews
Rating 2 - Terrible. 20 out of 1013 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel, CAPE CORAL

Stayed 5 nights in May 2025

10/10 Excellent

Veronica

Stayed 7 nights in May 2025

10/10 Excellent

Guyermo

Stayed 2 nights in May 2025

10/10 Excellent

Hermann

Stayed 1 night in May 2025

10/10 Excellent

Luis E Cintron

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect Hotel TOP
Stayed 5 nights in May 2025

10/10 Excellent

Basant

Stayed 2 nights in May 2025

10/10 Excellent

Alexander, Katy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, food, installation…All
View from the room’s balcony
Picture on the floor’s hall
Sculpture at the lobby, close to the bar
Stayed 5 nights in May 2025

10/10 Excellent

Danoush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the clean
Stayed 7 nights in May 2025

8/10 Good

Raquel

Traveled with group
Liked: Cleanliness, staff & service
Puertas de las habitaciones están viejas y el baño se tapa siempre.
Stayed 3 nights in May 2025

6/10 Okay

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Muy ruidoso
Stayed 3 nights in May 2025

8/10 Good

Carolina

Stayed 4 nights in May 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Reuben

Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Moraima

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Albert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
El servicio de las personas en todas las áreas es muy bueno! La habitación que nos tocó tenía fuga en la ducha y solo hubo toallas el día que llegamos, después no hubo más toallas en la habitacion
Stayed 3 nights in Apr 2025

2/10 Terrible

Robert

Disliked: Staff & service, property conditions & facilities
H
Stayed 5 nights in Mar 2025

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, buffet breakfast is very good, good deal
Stayed 3 nights in Apr 2025

8/10 Good

Ian, Tunbridge Wells

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice hotel but quality of breakfast poor. Fresh fruit poor with little taste. Eggs quite often made in too hot a pan variety a very poor second to your NH Collection hotel in Bogota. Chef should visit Bogota hotel and take some advice
Stayed 20 nights in Apr 2025

10/10 Excellent

flavio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel with nice and big rooms. Very good service. Just 2 blocks away from shopping Center.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here multiple times before and it's my favorite hotel in Medellin! I'm a very light sleeper so this hotel fits the bill because of the double (or maybe triple) paned windows in the rooms. The beds, the AC, and the wonderful pool area are just some of the reasons I keep returning here. But most importantly it's the staff that can really make or break a hotel, so I applaud them for making me feel welcomed as always when I return. This is my second home when I travel to Colombia and I will be back later on this year. Thanks again...
Stayed 4 nights in Apr 2025

10/10 Excellent

Hector Rafael Herrera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very modern, very clean and friendly staff. Breakfast is great. Walking distance to many locations. Will stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

JOSE

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Excellent location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Frantz Gerald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay right across the mall for convenience.
Stayed 3 nights in Apr 2025