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Novelty Suites Hotel

3.5 star property

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Photo gallery for Novelty Suites Hotel

3 restaurants, breakfast, lunch, dinner served; international cuisine
Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes
Standard Double Room | City view
Lobby sitting area
Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Room service
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
Calle 4 Sur #43 A - 109, Sector Oviedo - El Poblado, Medellín, Antioquia, 50022
  • Golden Mile
    ‪3 min walk‬
  • Oviedo Shopping Center
    ‪4 min walk‬
  • Santafé Mall
    ‪6 min walk‬
  • Medellin (EOH-Enrique Olaya Herrera)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms

  • 769 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds

  • 438 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With View

In-room safe, desk, laptop workspace, blackout drapes

Double Room Standard With View

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Twin Suite With View

In-room safe, desk, laptop workspace, blackout drapes

Twin Suite With View

  • Sleeps 4
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s)

View all photos for Double Suite

In-room safe, desk, laptop workspace, blackout drapes

Double Suite

  • Sleeps 4
  • 1 Twin Sofa Bed(s) and 2 Queen Bed(s)

Similar properties

Rooftop pool

Sites Hotel

  • Hot Tub
  • Kitchen
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (977)
The price is $141
per night
$141 total
includes taxes & fees
Feb 24 - Feb 25
Sites Hotel

About this property

Novelty Suites Hotel

3.5-star Medellín hotel, connected to a shopping center in El Poblado
3 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a rooftop terrace are onsite.
Novelty Suites Hotel offers 76 air-conditioned accommodations with safes and bathrobes. 49-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Novelty Suites Hotel features a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 484 square feet (45 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle. Onsite self parking is complimentary.

Novelty Suites Hotel is a smoke-free property.

Óleo Restaurante - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Bar-Lounge Piso 15 - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Veranda Terraza Bar - This restaurant specializes in international cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bar-Lounge Piso 15
  • Óleo Restaurante
  • Veranda Terraza Bar

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Conference center (484 square feet of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Built in 2003
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • Dining table
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 137900 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Hotel Novelty
Novelty Hotel
Novelty Suites
Novelty Suites Hotel
Novelty Suites Hotel Medellin
Novelty Suites Hotel Medellin
Novelty Suites Medellin
Novelty Suites
Hotel Novelty Suites Hotel Medellin
Medellin Novelty Suites Hotel Hotel
Hotel Novelty Suites Hotel
Novelty Suites Hotel Hotel
Novelty Suites Hotel Medellín
Novelty Suites Hotel Hotel Medellín

Novelty Suites Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 563 out of 778 reviews
Rating 8 - Good. 162 out of 778 reviews
Rating 6 - Okay. 27 out of 778 reviews
Rating 4 - Poor. 15 out of 778 reviews
Rating 2 - Terrible. 11 out of 778 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aileen, Keller

Traveled with family
Liked: Cleanliness, property conditions & facilities
El personal fue muy amable y siempre dispuestos a ayudar.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jorge Mario

Stayed 1 night in Oct 2024

10/10 Excellent

Alwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend the hotel and will always stay here for the fantastic staff and service very safe all around for shopping, dinning and easy to walk
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, good value, very clean and staff very friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice apartment,clean, and very comfortable. Good customer service and the included breakfast was delicious!
Stayed 5 nights in Jul 2024

10/10 Excellent

JeanTray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service always at arms reach to help or guide guests. Very very friendly and understanding towards guests. The food was delicious breakfast is quite good also.
Stayed 11 nights in Oct 2024

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the rooftop bar, overall very good, will be returning
Stayed 7 nights in Oct 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, third time staying here
Stayed 4 nights in Oct 2024

10/10 Excellent

Amir

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Alwin

Liked: Cleanliness, amenities
Always the best hotel to stay and amazing service
Stayed 2 nights in Sep 2024

10/10 Excellent

Cecil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at novelty suites. The staff was nice, professional, and attentive to every need. This is my 4th time staying at novelty and I will continue to stay at novelty suites when I travel
Stayed 3 nights in Sep 2024

10/10 Excellent

william

Stayed 5 nights in Aug 2024

4/10 Poor

Lluvia Denisse

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
La actitud de casi todo el staff fue ruda, les hace falta una capacitación de servicio al cliente y profesionalismo desde la mucama hasta al restaurante, tienen cero buena actitud los de restaurante, (solo la recepcionista y el que te ayuda con la maleta son muy lindos) la verdad no me sentí segura ahí, en el desayuno una chica del personal metió su cuchara directo a la olla del caldo para comer directo de ahí, lo bueno que me cambié de hotel y lástima por que las instalaciones son muy buenas
Stayed 2 nights in Sep 2024

10/10 Excellent

Benjamin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

8/10 Good

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 19 nights in Aug 2024

10/10 Excellent

Ytalo

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located hotel with kind staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Edsel Verinico

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff service and patient. They are the best♡
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect!! Always!!
Stayed 4 nights in Aug 2024

8/10 Good

Jo-Anne Louise Marie de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jul 2024

8/10 Good

Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jul 2024

10/10 Excellent

Janice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Location, mall on the side, safe neighborhood, staff are amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

Obaida

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novelty Suites was one of very few hotel options that could accommodate our family due to the space we needed for our 3 children. The hotel staff were all extremely friendly and helpful, the location was very convenient due to its proximity to many shopping & dining options, and pickup locations for tours & attractions. The breakfast was excellent, we really enjoyed the fresh fruit, made to order omelets, and soup. The room was a little cozy, but overall we were very comfortable and pleased with our stay. I would recommend this hotel and we would certainly come back and stay here again!
Stayed 5 nights in Jul 2024

8/10 Good

JeanTray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing
Great service, friendly staff, good location!
Stayed 10 nights in Jul 2024