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Novotel Medellín El Tesoro

4.5 star property

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Photo gallery for Novotel Medellín El Tesoro

Outdoor pool, open 6 AM to 8 PM, sun loungers
Interior
Interior
2 restaurants, breakfast, lunch, dinner served; local cuisine
Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Cra 25a # 1 a sur 45, Medellín, Antioquia, 050022
  • El Tesoro Shopping Park
    ‪1 min walk‬
  • Santafé Mall
    ‪4 min drive‬
  • Poblado Park
    ‪5 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed

  • 40 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

  • City view
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • City view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds

  • City view
  • 334 sq ft
  • Sleeps 2
  • 2 Double Beds

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About this property

Novotel Medellín El Tesoro

4.5-star Medellín hotel, connected to a shopping center in El Poblado
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite. Housekeeping is available on request.
Novotel Medellín El Tesoro offers 238 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
In addition to a full-service spa, Novotel Medellín El Tesoro features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

6 meeting rooms are available. This Beaux Arts hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Novotel Medellín El Tesoro is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
El Almacen - This fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Restaurante Espiritu - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: COP 52,313 for adults and COP 30,000 for children
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • El Almacen
  • Restaurante Espiritu

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 100% renewable energy
  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 52313 for adults and COP 30000 for children
  • Airport shuttle fee: COP 135.000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 80000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6 AM to 8 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atton El Tesoro Hotel Medellin
Atton El Tesoro Hotel
Novotel Medellín El Tesoro ex Atton Hotel Medellin
Novotel Medellín El Tesoro ex Atton Hotel
Novotel Medellín El Tesoro ex Atton Medellin
Novotel Medellín El Tesoro ex Atton
Hotel Novotel Medellín El Tesoro (ex Atton) Medellin
Medellin Novotel Medellín El Tesoro (ex Atton) Hotel
Hotel Novotel Medellín El Tesoro (ex Atton)
Novotel Medellín El Tesoro (ex Atton) Medellin
Atton El Tesoro
Novotel Medellin El Tesoro
Novotel Medellín El Tesoro Hotel

Novotel Medellín El Tesoro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 884 out of 1154 reviews
Rating 8 - Good. 147 out of 1154 reviews
Rating 6 - Okay. 62 out of 1154 reviews
Rating 4 - Poor. 20 out of 1154 reviews
Rating 2 - Terrible. 41 out of 1154 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dannielle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Stayed 8 nights in Dec 2024

10/10 Excellent

Sashcha

Stayed 2 nights in Dec 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and facilities. The service can be almost “too intense” because they stand and stare at you while eat or order your uber, but I understand it’s the type of personalized service they offer.
Stayed 4 nights in Jan 2025

10/10 Excellent

emely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper recomendable, muy amigables los trabajadores siempre dispuestos a ayudar y atendernos con una sonrisa!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kessler Ulrich Dettmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Teresa Massiel Brea, Ocala

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a great place to venture off and explore Medellin, commanding views and great shopping are some of the amenities you get if you stay at this amazing property. The staff is incredible, you will never feel stressed and they will bend backwards to help in anything needed.
Stayed 5 nights in Dec 2024

10/10 Excellent

Anderson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most recommended hotel in Columbia
Most amazing experience from all my traveling experiences. This is highly recommended for anyone traveling to Colombia. The customer serviceis top of the line. Feel like royalty.
Stayed 7 nights in Dec 2024

10/10 Excellent

Rukmini

Stayed 1 night in Dec 2024

6/10 Okay

Jalal

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The gym was small and limited given the size of the property. Lack of any Spa facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Roberto

Stayed 5 nights in Nov 2024

10/10 Excellent

John, Ocala

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and great staff and services.
Stayed 7 nights in Dec 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Friendly staff, facilities and decorations were beautiful and very chic. The connection to the El Tesoro Mall was a huge plus. Highly recommended.
Stayed 7 nights in Dec 2024

10/10 Excellent

Victoria

Stayed 4 nights in Oct 2024

10/10 Excellent

Raisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amaizing
Stayed 11 nights in Dec 2024

10/10 Excellent

Maria

Stayed 3 nights in Nov 2024

6/10 Okay

Kafayat

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The Hotel is in a shopping mall. There was not much to do around the property in terms of entertainment. The food at the Resturant was low quality and lacking. The only redeeming item at the Resturant was the staff and coffee.
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan

Stayed 1 night in Nov 2024

10/10 Excellent

Luis Fernando, Groveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and awesome location
Stayed 2 nights in Nov 2024

10/10 Excellent

Philippe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is safe and clean. Very polite and kind staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Zuher Yousif Yassin, Guayama

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 5 nights in Dec 2024