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Platinum Hotel

3.5 star property

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Photo gallery for Platinum Hotel

Rooftop terrace
Hallway
30-inch Smart TV with digital channels, TV
Exterior
Economy Single Room, 1 Twin Bed | Street view

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
6921 Cl. 50, Medellín, Antioquia, 050034
  • Atanasio Giradot Stadium
    ‪11 min walk‬
  • Plaza de Toros La Macarena
    ‪18 min walk‬
  • Parques del Río Medellín
    ‪3 min drive‬
  • Medellin (EOH-Enrique Olaya Herrera)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Down comforters, minibar, desk, blackout drapes

Standard Double Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room, 1 Twin Bed

Down comforters, minibar, desk, blackout drapes

Economy Single Room, 1 Twin Bed

  • 86 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Down comforters, minibar, desk, blackout drapes

Twin Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room

Triple Room | Street view

Triple Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Family Room

Family Room | Down comforters, minibar, desk, blackout drapes

Family Room

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | Down comforters, minibar, desk, blackout drapes

Single Room

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

Platinum Hotel

3.5-star B&B in Laureles - Estadio
This bed & breakfast features a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area. Free full breakfast and free WiFi in public areas are also provided. Additionally, concierge services, a 24-hour front desk, and a library are onsite. Housekeeping is available on request.
Platinum Hotel offers 33 accommodations with minibars and portable fans. Beds feature down comforters. 30-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The bed & breakfast offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly bed & breakfast also offers a library, a terrace, and tour/ticket assistance.

Platinum Hotel has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Shared microwave

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (26 inches high)
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (34 inches high)
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Raised toilet seat (24 inches high)
  • Smooth flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with digital channels

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 38 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 37 (one-way), (up to 8 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Platinum Home
Neim Platinum Hotel
Platinum Hotel Medellín
Platinum Home Bed Breackfast
Platinum Hotel Bed & breakfast
Neim Platinum Somos Hotel Group
Platinum Hotel Bed & breakfast Medellín

Platinum Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Natalia

Disliked: Cleanliness, staff & service, amenities
Mi habitación la limpiaron una sola vez. Simplemente sacaron la basura y ya. Eso no es limpieza puse el letrero para q no volvieran a entrar. Para entrar al hotel hay que tocar un timbre. Siempre se esperaba bastante para que lograran abrir. La antencion en el desayuno estuvo muy pobre. No vuelvo. En el jugo y en el chocolate caliente se sentía que el agua no era filtrada.
Stayed 5 nights in May 2024

2/10 Terrible

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
No Wi-Fi. I wouldn’t have booked 3 nights if I knew I wasn’t going to have Wi-Fi
Stayed 3 nights in Jul 2023

6/10 Okay

Jorge Luis

Traveled with group
Liked: Property conditions & facilities
Cuando llegué al hotel mi reserva no estaba en su sistema.
Stayed 8 nights in Nov 2024

2/10 Terrible

Adrián

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El peor hotel del mundo
Cero amables, no tenía lo que solicitamos adaptado para personas en silla de ruedas, habitación sucia, nos quitaron el agua caliente, no nos dieron paños “toallas” Hotel que parece en abandono, lo peor que puede haber.
Stayed 9 nights in Jun 2024

6/10 Okay

Viviana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Muy buena atención, la comida era lo mismo de todos los días, Recomendación deben de variar el menú no siempre lo mismo todos los dias y cambiar las tuallas no dejar las misma en todos los dia de estadía.
Stayed 4 nights in Jun 2024

2/10 Terrible

Dorieth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cobran sin prestar el servicio
Cancele mi reserva en el tiempo establecido para realizar la cancelación y aún así hicieron el cobro de la estadía a la tarjeta
Stayed 2 nights in Feb 2024

8/10 Good

Carolina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Se destaca la amabilidad de los empleados del hotel, lía ubicación es central, el único problema que tuvimos fue un mal olor en el baño que no se arregló en la estadía. Por lo demás estuvo bien.
Stayed 4 nights in Jan 2024

6/10 Okay

Erika

Liked: Cleanliness, staff & service
Disliked: Room comfort
En general está bien, el servicio al cliente fue bueno y las personas que me atendieron muy cordiales, la habitación era pequeña, se escuchaba mucho el ruido, el baño incómodo.
Stayed 1 night in Dec 2023

10/10 Excellent

Marlio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención, buenas instalaciones y lo mejor la calidez de sus empleados.
Stayed 4 nights in Aug 2023

8/10 Good

PABLO A

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Visita UdeA
Es un hotel acogedor, con algunas comodidades, por ejemplo .... café, agua y aromáticas en cada piso. No fue posible el arreglo de mi habitación ningún día, no me informaron como era el proceso.
Stayed 3 nights in May 2023